1. TNT1-101

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3. Microsoft Exchange Server 2003 Disaster Recovery Eileen Brown IT Evangelist Microsoft Ltd. eileenb@microsoft.com http://blogs.msdn.com/eileen_brown

4. What we will cover:  Preparing for disaster  Best practices for backup of Exchange 2003  Mailbox Recovery Center  Recovery Storage Group  Alternate Server Recovery  Replacing a server

5. Prerequisite Knowledge  Experience supporting Windows Servers  Experience supporting Microsoft Exchange Server 2000 or 2003  Experience supporting E-Mail clients Level 200

6. Agenda  Backup Best Practices  Mailbox Recovery  Recovering Stores  Replacing an Exchange Server  Alternate Server Recovery

7. Backup Best Practices Backup Applications  Windows Backup  Integrates with Windows Server and Exchange  Accesses Information Store directly  Shadow Copy  Speeds up backup  New in Windows Server 2003  Third party backup programs

8. Backup Best Practices Backup Applications  Windows Backup  Integrates with Windows Server and Exchange  Accesses Information Store directly  Shadow Copy  Speeds up backup  New in Windows Server 2003  Third party backup programs

9. Backup Best Practices Implementing Backups  Design and schedule backups  Service level agreement  Tape rotation  Leave Circular Logging disabled  Log file location  Keep log files and databases on separate drives

10. Backup Best Practices Implementing Backups  Design and schedule backups  Service level agreement  Tape rotation  Avoid Circular Logging option  Log file location  Separate physical drive from Information Store

11. Backup Best Practices Types of Backup TypeRecoveryBackup Full One backup set FastLargeSlow Differential Last full backup + latest differential Slower SmallerFaster Incremental Last full backup + all subsequent incremental sets Slowest SmallestFastest

12. Backup Best Practices Backing up the Metabase  Exchange requires IIS to function  Backup of IIS configuration is critical  Backup with IIS Manager console  Within IIS MMC  Backup with iisback.vbs script  Csript \%SystemRoot%\system32\iisback.vbs http://support.microsoft.com/default.aspx?scid =kb;en-us;241635&Product=exch2003

13. Backup Best Practices Backing up the Metabase  Exchange requires IIS to function  Backup of IIS configuration is critical  Backup with IIS Manager console  Within IIS MMC  Backup with iisback.vbs script  Csript \%SystemRoot%\system32\iisback.vbs http://support.microsoft.com/default.aspx?scid =kb;en-us;241635&Product=exch2003

14. Backup Best Practices Planning Best Practices  Write out and follow backup procedure  What to backup and how often  Keep alternate hardware on hand  Run a trial restoration periodically  Backup Active Directory

15. Backup Best Practices Design Best Practices  Store log files and Information Store on separate physical drives.  Keep Information Store volume under 50% capacity  Speeds restore process  Copy damaged database before restore  Increase message and mailbox retention

16. Backup Best Practices Design Best Practices  Store log files and Information Store on separate physical drives.  Keep Information Store volume under 50% capacity  Speeds restore process  Copy damaged database before restore  Increase message and mailbox retention

17. Backup Best Practices Backing up Exchange with Windows Backup Backing up the metabase Other preparations (item retention settings) demonstration demonstration

18. Agenda  Backup Best Practices  Mailbox Recovery  Recovering Stores  Replacing an Exchange Server  Alternate Server Recovery

19. Mailbox Recovery Deleted Mailbox Retention  Mailbox Recovery Center  New in Exchange 2003  Quickly recovers deleted mailboxes  “Retain until backed up” setting  Time limit set in System Manager  As resources allow

20. Mailbox Recovery Recovering Deleted Items  Deleted Items folder  Recovery Storage Group  PST/OST  Alternate Server Recovery  Exmerge  Brick Level Backups

21. Mailbox Recovery Recovering Deleted Items  Deleted Items folder  Recovery Storage Group  PST/OST  Alternate Server Recovery  Exmerge  Brick Level Backups

22. Mailbox Recovery Recovery Storage Group  Recovers mailboxes, mailbox stores, and items (not public folders)  Prior Versions: Alternate Server Recovery  No downtime  No additional hardware  Differs from Storage Group  MAPI the only protocol  ExMerge the only access to contents  Databases do not mount automatically

23. Mailbox Recovery Recovery Storage Group  Recovers mailboxes, mailbox stores, and items (not public folders)  Prior Versions: Alternate Server Recovery  No downtime  No additional hardware  Differs from Storage Group  MAPI the only protocol  ExMerge the only access to contents  Databases do not mount automatically

24. Active Directory Users User 1 Exchange Server Recovery Storage Group Recovery Database Recovery Mailbox Storage group Mailbox database Mailbox Mailbox Recovery RSG and Active Directory GUID Attribute msExchMailbox GUID Attribute

25. Active Directory Users User 1 Exchange Server Recovery Storage Group Recovery Database Recovery Mailbox Storage group Mailbox database Mailbox Mailbox Recovery RSG and Active Directory GUID Attribute msExchMailbox GUID Attribute

26. Mailbox Recovery PST/OST Restore Method  To recover an entire mailbox  Laptop or Client computer not yet synchronized to Exchange server  Create a PST of the mailbox named “username.pst”  Recreate the mailbox on the server  Use Exmerge

27. Mailbox Recovery PST/OST Restore Method  To recover an entire mailbox  Laptop or Client computer not yet synchronized to Exchange server  Create a PST of the mailbox named “username.pst”  Recreate the mailbox on the server  Use Exmerge

28. Mailbox Recovery Exmerge  Import/Export tool for Exchange stores  Updated for Exchange 2003  Download separately from http://microsoft.com/downloads http://microsoft.com/downloads  User rights

29. Mailbox Recovery Alternate Server Recovery  Mailbox no longer exists in mailbox store  Deleted mailbox retention period has passed  Nearly identical server hardware in a different AD forest  Restore from a backup, then use ExMerge to create.pst file  Recreate the mailbox on the original server  Use Exmerge to import

30. Mailbox Recovery Brick Level Backups  Allows for direct backup and recovery of individual mailboxes  Third party applications  Slower backup/recovery  Bloats backup and mailbox store

31. Recovering items and Mailboxes Mailbox Recovery CenterMailbox Recovery Center Restoring items from Recovery Storage GroupRestoring items from Recovery Storage Group demonstration demonstration

32. Agenda  Backup Best Practices  Mailbox Recovery  Recovering Stores  Replacing an Exchange Server  Alternate Server Recovery

33. Recovering Stores Options  Recovery Storage Group  Exchange 2000 SP3 or later  Dial-tone method  Alternate Server Recovery  Public Folders  Damaged hardware  Separate Active Directory forest  Transaction Logs

34. Recovering Stores Options  Recovery Storage Group  Exchange 2000 SP3 or later  Dial-tone method  Alternate Server Recovery  Public Folders  Damaged Hardware  Separate Active Directory forest  Transaction Logs

35. Recovering Stores Dial-Tone Method  Purpose: to minimize user downtime when recovering from a backup  Example situation: Corrupted Mailbox Store  Exchange features used  Recovery Storage Group  Exmerge 2003  Mailbox Store re-creation

36. Recovering Stores Using Dial-Tone Method  Recent backup  Incremental or differential plus full  Cumulative transaction log files  Improve recovery quality  Recovery Storage Group

37. RSG Dial-Tone Database Recovering Stores Dial-Tone Method: 4 Steps ExMergeExMerge

38. Recovering Mailbox Stores Using the Dial-Tone Method Recovery Storage GroupRecovery Storage Group Restored from backupRestored from backup Finalize dial-tone restoreFinalize dial-tone restore demonstration demonstration

39. Agenda  Backup Best Practices  Mailbox Recovery  Recovering Stores  Replacing an Exchange Server  Alternate Server Recovery

40. Replacing an Exchange Server Requirements  Nearly Identical Hardware/OS  Exchange Media  Recent Backup  Active Directory in place

41. Replacing an Exchange Server Processes Used  System State restore  Active Directory  Registry  Exchange Settings  \disasterrecovery Exchange install  Information Store Restore  Transaction Logs

42. Replacing an Exchange Server Steps  Install Server  Perform System State restore  Install Exchange  Restore Information Store

43. Replacing an Exchange Server Setting up for Alternate Server RecoverySetting up for Alternate Server Recovery Restoring the databaseRestoring the database demonstration demonstration

44. Agenda  Backup Best Practices  Mailbox Recovery  Recovering Stores  Replacing an Exchange Server  Alternate Server Recovery

45. Alternate Server Recovery When to perform  Public folder  Mailbox deleted and purged  Can not use Recovery Storage Group  Physical damage  Hardware failure  Site damage

46. Alternate Server Recovery Requirements  Backup of Information Store  Windows Server and Exchange Media  Hardware  Time

47. Alternate Server Recovery Settings That Must be Identical  Organization name  Administrative Group name  Storage group name  Database  LegacyExchangeDN

48. Alternate Server Recovery Active Directory and LDIFDE  LDIFDE imports and exports Active Directory entries  Other tools available  Used to check LegacyExchangeDN and to recreate AD entries.

49. Alternate Server Recovery Disaster Recovery Features  Install Windows Server and Exchange Server  Match names  Restore the Windows backup set made on the server being rebuilt  Recreate Active Directory  Export items from the database

50. Alternate Server Recovery Setting up for Alternate Server RecoverySetting up for Alternate Server Recovery Restoring the databaseRestoring the database demonstration demonstration

51. Session Summary  Preparing for Disaster:  Use best practices for backup  Use the Recovery Storage Group  To Recover Mailboxes  To Recover Stores  Use Exmerge to recovery data from recovered servers or PST/OSTs  Remember alternate server recovery requirements

52. For More Information…  Main TechNet Web site at www.microsoft.com/technet  Additional resources to support this Session page can be found at www.microsoft.com/technet/tnt1-101

53. For More Information…  Exchange Web Site  http://www.microsoft.com/exchange http://www.microsoft.com/exchange  Windows Server 2003 Web Site  http://support.microsoft.com/default.aspx? scid=fh;EN-US;winsvr2003 http://support.microsoft.com/default.aspx? scid=fh;EN-US;winsvr2003 http://support.microsoft.com/default.aspx? scid=fh;EN-US;winsvr2003

54. MS Press Inside Information for IT Professionals To find the latest IT Professional related titles visit www.microsoft.com/learning/books/itpro/

55. 3rd Party Publications Supplementary publications for IT Pro’s These books can be found and purchased at all good book stores and on-line retailers

56. Microsoft Learning Training Resources for IT Professionals  Troubleshooting Microsoft Exchange Server 2003  2011  Detailed Syllabus: www.microsoft.com/learning To locate a training provider, please access www.microsoft.com/learning Microsoft Certified Technical Education Centers are Microsoft’s premier partners for training services

57. Assess your Readiness Microsoft Skills Assessment What is Microsoft Skills Assessment?  Self-study learning tool to evaluate readiness for product and technology solutions, instead of job-roles (certification)  Windows Server 2003, Exchange Server 2003, Windows Storage Server 2003, Visual Studio.NET, Office 2003  Free, online, unproctored, and available to anyone  Answers, “Am I ready?”  Determines skills gaps, provides learning plans with Microsoft Official Curriculum courses, plus more Microsoft learning content suggestions such as TechNet resources  Post your High Score to see how you stack up  visit http://www.microsoft.com/assessment http://www.microsoft.com/assessment

58. Become a Microsoft Certified Systems Administrator (MCSA)  What is the MCSA certification?  For IT professionals who manage and maintain networks and systems based on the Microsoft Windows Server operating system  How do I become an MCSA on Microsoft Windows 2000?  Pass 3 core exams  Pass 1 elective exam or 2 CompTIA certifications  Where do I get more information?  For more information about certification requirements, exams, and training, visit www.microsoft.com/mcsa

59. Become A Microsoft Certified Systems Engineer (MCSE)  What is the MCSE certification?  Premier certification for IT professionals who analyze the business requirements and design, plan, and implement the infrastructure for business solutions based on the Microsoft Windows Server System integrated server software.  How do I become an MCSE on Microsoft Windows 2003?  Pass 6 core exams  Pass 1 elective exams from a comprehensive list  Where do I get more information?  For more information about certification requirements, exams, and training options, visit www.microsoft.com/mcse

60. Demonstrate Your Security or Messaging Specialization  What are MCSA/MCSE specializations?  MCSA and MCSE specializations allow IT professionals to highlight specific expertise or technical focus within their job role.  What specializations are available?  MCSA: Security  MCSA: Messaging  MCSE: Security  MCSE: Messaging  Where do I get more information?  For more information about MCSA and MCSE specialization requirements, exams, and training options, visit www.microsoft.com/mcsa or www.microsoft.com/mcse www.microsoft.com/mcsawww.microsoft.com/mcse www.microsoft.com/mcsawww.microsoft.com/mcse

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64. Session Credits  Author: Bob Carver  Producer/Editor: Alan Le Marquand  Technical Specialists  Joel Barker  Rob Ling  Aaron Clutter