1. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Consumer Council Northern Ireland Andrew Culbert Water Policy Officer andrew.culbert@consumercouncil.org.uk 028 9067 4897

2. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Water Policy Section Make water and sewerage services fair, affordable and sustainable Work with water stakeholders and NI Water customers Influence Government thinking and policies Investigate customer complaints Promote water efficiency

3. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Rateable or Domestic Allowance

4. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Rateable or Domestic Allowance

5. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Water Champions Award

6. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Water Champions Application

7. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Promotion

8. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Additional Recognition

9. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support Who will be the next Champion?

10. Energy | Food | Money Affairs | Postal Services | Transport | Water | Consumer Skills | Consumer Support

11. The Consumer Council Elizabeth House 116 Holywood Road Belfast BT4 1NY Complaint Line 0800 121 6022 Tele/Textphone 028 9067 2488 Email: info@consumercouncil.org.uk Website: www.consumercouncil.org.ukinfo@consumercouncil.org.ukwww.consumercouncil.org.uk General Contact Details