2. Unit | Four Unit | Four Unit | Four Unit | Four Unit | Four Hotel Service

3. Unit | Four Unit | Four Unit | Four Unit | Four Write and Describe a Picture 7 Write a letter of complaint of about 120 words to describe the picture given. Some useful words or phrases are provided to help you. You may start the passage with the sentence “On July 16 my friends and I arrived at your inn, hoping to spend an enjoyable weekend.”. Back

4. Unit | Four Unit | Four Unit | Four Unit | Four Dear Madam or Sir, On July 16 my friends and I arrived at your inn, hoping to spend an enjoyable weekend. Since your ad says “have a good time or get your money back”, I am requesting that you refund our money. From the moment we arrived, there were problems with the service. First, a very unfriendly desk clerk couldn’t find our reservation. After waiting for almost half an hour, we were led by another unfriendly bell- boy to our room. The room, which had a view of a parking lot instead of the bay, had not yet been cleaned, so we found dirty towels on the beds and cigarette ends on the floor. This was not the weekend we had been looking forward to. Service at your inn was not as I expected. So I strongly insist that you give me my refund. Yours sincerely, XXX (Your signature) Key: Back Unit | Four Unit | Four Unit | Four Unit | Four

5. Unit | Four Unit | Four Unit | Four Unit | Four SECTION IV Maintaining a Sharp Eye PASSAGE I PASSAGE II Information Related to Information Related to the Reading Passage the Reading Passage Text Language Points Language Points Read and Think Read and Complete Read and Translate Read and Simulate Read and Judge Read and Translate Information Related to Information Related to the Reading Passage the Reading Passage Text Language Points Language Points Read and Rewrite

6. Unit | Four Unit | Four Unit | Four Unit | Four 1. Kinds of hotels in the United States: Places to stay for a short time may be called hotels, hostels, motels or motor hotels, inns, lodges or resorts. Hostels, also referred to as youth hostels, are often for students working away from home. Motels have plenty of parking space and are usually near a freeway or highway. Inns are usually like motels. Lodges and resorts, or resorts hotels, are in the mountains, on the coast, or near lakes. 2. Kinds of beds: Beds go by many different names. Starting with the smallest, there are single, twin, double, queen and king size ones. “Long boys” are for exceptionally tall people. At some hotels, queen beds are the smallest size used, so a double room has two of them. Some hotels even offer their guests waterbeds. A rollaway can be moved into a room to sleep an extra person. Hide-a-beds are sofas that fold out to make beds. SECTION IV Maintaining a Sharp Eye Information Related to the Reading Passage Back

7. Unit | Four Unit | Four Unit | Four Unit | Four Miami University Oxford, Ohio 45056 Welcome to Climer Lodge. We are fortunate to have this beautiful facility to accommodate very special guests from Miami University. In our efforts to serve you, we ask that you note the following:facility accommodatenote ● The resident manager lives in Room 129, near the lobby entrance, and may be reached by dialing 9-5226. Please contact the manager if you have any questions or needs after 5:00 P.M. on weekdays and throughout weekend stays.contact ● On the lower level of Climer you will find an ice machine, a canned beverage machine, a lounge area and kitchenette where coffee and tea and a light continental breakfast are provided.lounge ● Lounge Hours: 6:00 A.M. to 11:00 P.M. daily. It is a non-smoking atmosphere. PASSAGE I Climer Lodge Lodge 1 2

8. Unit | Four Unit | Four Unit | Four Unit | Four ● Recreation Center Hours: 9:00 A.M. to 10:00 P.M., Sunday through Thursday. 9:00 A.M. to 11:00 P.M. on Friday and Saturday. No lifeguard is on duty in the swimming pool. Parents are required to be present at all times when children are in the pool. No children are allowed in the sauna. ● Check-out time is 10:00 A.M. Upon departure, please leave the key in your room. Phone Instructions: ● On-campus calls: Dial only the last 5 numbers. No need to dial the 52 prefix. ● Local telephone calls: Dial 88, then the 7-digit off-campus number. ● AT&T operator-assisted calls (collect, calling card, etc.) — dial 80, the area code (for all long distance calls), then the telephone number. To place an international call: Dial 8+011+Country Code+City Code+Number ● EMERGENCY PHONE NUMBER: PUBLIC SAFETY — 911 (Police, Fire,EMERGENCY Medical) Exercises Back 3 4 Unit | Four Unit | Four Unit | Four Unit | Four

9. Unit | Four Unit | Four Unit | Four Unit | Four Because we are unable to provide housekeeping services on weekends, weekend guests will be provided with extra towels to make your stay more comfortable. We apologize for any inconvenience caused by the lack ofapologizeinconveniencelack housekeeping services. An iron and ironing board is available upon request. Please dial 9+1279 during business hours or 9+5226 in the evenings and at weekends. If you have any additional needs, please contact the Residentadditional Manager (extension 9+5226). We hope you will enjoy your stay here and find your room comfortable and pleasant. Thank you for visiting with us. ************** May we have your comments and suggestions? If there is anything you would like to mention, please jot it down on the back of this formjot and leave it with your key. We welcome your feedback. Exercises Back 5 6 7 Unit | Four Unit | Four Unit | Four Unit | Four

10. Unit | Four Unit | Four Unit | Four Unit | Four 1. ( Para. 1 ) We are fortunate to have this beautiful facility to accommodate very special guests of Miami University. Analysis: In this sentence the infinitive phrase to have this beautiful facility... is used as an adverbial of reason, modifying are fortunate. Translation: 我们很荣幸为迈阿密大学尊贵的客人们提供优美的住宿条件。 Example: Miss Wang is very fortunate to have a chance to do her research work in Britain. Language Points 1 Explanation of Difficult Sentences Back

11. Unit | Four Unit | Four Unit | Four Unit | Four 2. (Para. 3) On the lower level of Climer you will find an ice machine, a canned beverage machine, a lounge area and kitchenette where coffee and tea and a light continental breakfast are provided. Analysis: Where introduces a relative clause modifying the antecedent kitchenette. In which can be used instead of where. Translation: 在旅馆底层有冰箱、罐装饮料机、休息区和小厨房，那里提供咖啡、 茶和欧式简餐。 Example: This is the famous small town where / in which Einstein once lived and worked. Language Points 1 Explanation of Difficult Sentences Back

12. Unit | Four Unit | Four Unit | Four Unit | Four 3. (Para. 6) Upon departure, please leave the key in your room. Analysis: Upon departure is a prepositional phrase used as an adverbial of time, meaning immediately after departure. Upon is the same as in this case. Translation: 离开房间时请把钥匙留在房间内。 Example: Upon departure, please check your luggage again in case something is left behind. Language Points 1 Explanation of Difficult Sentences Back

13. Unit | Four Unit | Four Unit | Four Unit | Four 4. (Para. 7) No need to dial the 52 prefix. Analysis: In this sentence there is is omitted. The whole sentence should be There is no need to dial the 52 prefix. Translation: 无需拨打前两位号码 52 。 Example: No work to do for the time being. Language Points 1 Explanation of Difficult Sentences Back

14. Unit | Four Unit | Four Unit | Four Unit | Four 5. (Para. 12)... weekend guests will be provided with extra towels to make your stay more comfortable. Analysis: To make your stay more comfortable is an infinitive phrase used as an adverbial of purpose, meaning in order to... Translation: 为保证度周末的客人起居舒适，我们为您提供了备用毛巾。 Example: They went to the hospital by taxi (in order) to get there as soon as possible. Language Points 1 Explanation of Difficult Sentences Back

15. Unit | Four Unit | Four Unit | Four Unit | Four 6. (Para. 12) An iron and ironing board is available upon request. Analysis: Upon request means when / if requested. This is a useful phrase in business English. Translation: 如需要，我们还可以向您提供熨斗和熨衣板。 Example: Breakfast can be brought to the room upon request. Language Points 1 Explanation of Difficult Sentences Back

16. Unit | Four Unit | Four Unit | Four Unit | Four 7. (Para. 13) May we have your comments or suggestions? Analysis: It is a more polite way to use an interrogative sentence to ask someone’s favor than to use an imperative sentence. Translation: 您能对我们的工作提些意见或建议吗？ Example: May we have your address and telephone number? Language Points 1 Explanation of Difficult Sentences Back

17. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 1. lodge n. small house which people stay in 小旅馆 v. to live in someone else’s house for only a short period of time 寄宿，临时暂住 e.g.  They went to a shooting lodge in Scotland for the weekend.  He had arranged for me to lodge with his daughter and son-in-law. 1. lodge n. small house which people stay in 小旅馆 v. to live in someone else’s house for only a short period of time 寄宿，临时暂住 e.g.  They went to a shooting lodge in Scotland for the weekend.  He had arranged for me to lodge with his daughter and son-in-law. Back

18. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 2. facility n. equipment, buildings, services that are provided for a particular activity or purpose 设施，场所 e.g.  She had no cooking facilities in her room.  Only six countries had the facilities and know how to produce advanced weapon systems of this kind. 2. facility n. equipment, buildings, services that are provided for a particular activity or purpose 设施，场所 e.g.  She had no cooking facilities in her room.  Only six countries had the facilities and know how to produce advanced weapon systems of this kind. Back

19. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 3. accommodate v. to provide people with a place to live or stay 提供食宿 e.g.  They can’t accommodate guests at the moment.  They have not given up hope of finding financial support to accommodate these people properly. 3. accommodate v. to provide people with a place to live or stay 提供食宿 e.g.  They can’t accommodate guests at the moment.  They have not given up hope of finding financial support to accommodate these people properly. Back

20. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 4. note v. to pay attention to and remember 注意并记住 e.g.  Please note that this bill must be paid within ten days.  His audience, I noted with regret, were beginning to look bored. 4. note v. to pay attention to and remember 注意并记住 e.g.  Please note that this bill must be paid within ten days.  His audience, I noted with regret, were beginning to look bored. Back

21. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 5. contact v. to get in touch, reach by telephone, etc. 联系 n. the condition of meeting, touching, or receiving information from 联系 e.g.  As soon as we find out anything, we’ll contact you.  I feel uneasy when I come into contact with people who have had a good education. 5. contact v. to get in touch, reach by telephone, etc. 联系 n. the condition of meeting, touching, or receiving information from 联系 e.g.  As soon as we find out anything, we’ll contact you.  I feel uneasy when I come into contact with people who have had a good education. Back

22. Unit | Four Unit | Four Unit | Four Unit | Four 6. lounge n. room in a hotel, club, etc. where people sit and relax 休息室，客厅 e.g.  In the lounge of the hotel, drinks are usually more expensive than in other places.  We stayed in the lounge for about two hours, talking about the people and things we remembered at school. 6. lounge n. room in a hotel, club, etc. where people sit and relax 休息室，客厅 e.g.  In the lounge of the hotel, drinks are usually more expensive than in other places.  We stayed in the lounge for about two hours, talking about the people and things we remembered at school. Language Points 2 Important Words Back

23. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 7. emergency n. an unexpected and difficult or dangerous situation 紧急情况 e.g.  These bells are supposed to be used only in emergencies.  The plane made an emergency landing. 7. emergency n. an unexpected and difficult or dangerous situation 紧急情况 e.g.  These bells are supposed to be used only in emergencies.  The plane made an emergency landing. Back

24. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 8. apologize v. to say one is sorry, as for a fault or for causing pain 道歉 e.g.  I apologize to her for stepping on her foot.  He should apologize to the chairman for arriving late. 8. apologize v. to say one is sorry, as for a fault or for causing pain 道歉 e.g.  I apologize to her for stepping on her foot.  He should apologize to the chairman for arriving late. Back

25. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 9. inconvenience n. a state of difficulty when things don’t suit one 不便， 不便之处 e.g.  It causes a lot of inconvenience when buses don’t come.  All that travel will be a great inconvenience to me. 9. inconvenience n. a state of difficulty when things don’t suit one 不便， 不便之处 e.g.  It causes a lot of inconvenience when buses don’t come.  All that travel will be a great inconvenience to me. Back

26. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 10. lack n. shortage, absence 短缺，缺乏 v. to be without, not have enough of 没有， 缺乏 e.g.  His department was shut down for lack of funds.  Large masses of people lack the necessities of life. 10. lack n. shortage, absence 短缺，缺乏 v. to be without, not have enough of 没有， 缺乏 e.g.  His department was shut down for lack of funds.  Large masses of people lack the necessities of life. Back

27. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 11. additional a. extra or more than those mentioned or already there 另外的， 附加的 e.g.  This was an additional proof of his ignorance.  This problem is additional to their major financial anxieties. 11. additional a. extra or more than those mentioned or already there 另外的， 附加的 e.g.  This was an additional proof of his ignorance.  This problem is additional to their major financial anxieties. Back

28. Unit | Four Unit | Four Unit | Four Unit | Four Language Points 2 Important Words 12. jot v. to write quickly, especially without preparation 草草记下， 匆匆写下 e.g.  I jotted down the name of the book that he was talking about.  Let me jot down your telephone number. 12. jot v. to write quickly, especially without preparation 草草记下， 匆匆写下 e.g.  I jotted down the name of the book that he was talking about.  Let me jot down your telephone number. Back

29. Unit | Four Unit | Four Unit | Four Unit | Four 1) The hotel guests may contact the resident manager for help at any time. 2) The Recreation Center is open every day. 3) Children are not allowed to swim in the swimming pool. 4) Guests must check out at 10:00 in the morning. 5) On departure, the guest should turn in the key at the reception desk. 6) If a guest wants to make an on-campus phone call, he has to dial 52 first. 7) To make a local call, guests have to dial a 9-digit number. 8) The number “80” is the area code for a long distance call. 9) In case of fire, guests should dial 911. 10) Comments from guests can be written on the back of the form and left with the key in the room. Read and Think 1 Are the following statements true or false according to the passage? Write T / F accordingly. T F F T F F F T T T Back Unit | Four Unit | Four Unit | Four Unit | Four

30. Unit | Four Unit | Four Unit | Four Unit | Four Read and Complete 2 Fill in the blanks without referring to the passage. Back Climer Lodge is a hotel with beautiful 1 __________ to accommodate guests of Miami University. There are machines to provide them with ice and 2 _____________________ on the lower level. In the kitchenette guests can have coffee, tea, and a light continental 3 ____________. Different telephone 4 _________ are offered, too. There is also a recreation 5 _______, which is open every day from morning till 6 ________. For the guests’ convenience an iron and ironing 7 _______ is provided upon request. On 8 ________ extra towels are provided in order to make the guests’ stay more 9 _____________. You see, the hotel is making every effort to allow its guests to 10 ________ their stay in this hotel. enjoy facilities canned beverages / drinks breakfast services center evening boardweekends comfortable

31. Unit | Four Unit | Four Unit | Four Unit | Four 1) If guests have any questions or needs, they may contact the _______________. 2) Coffee, tea, and a light continental breakfast are provided _______________. 3) The check-out time is ____________. 4) The number of the Miami University’s telephone exchange begins with _____. 5) The public safety telephone number for police, fire and medical emergency is _____. 6) There are no housekeeping services ____________. 7) By dialing the extension number 9-1279, guests can reach the Resident Manager during ______________. 8) Guests may write their ________________________ on the back of the form. 3 Complete each of the following statements according to the passage. Back comments or suggestions resident manager in the kitchenette 10:00 A.M. 52 911 on weekends business hours

32. Unit | Four Unit | Four Unit | Four Unit | Four 1) What kind of _______________ did you have when you traveled on the ship? 2) The explosion did a great deal of damage to the ____________ to the City Hall. 3) His office is in town, but his ____________ is in the suburb. 4) People often don’t realize how wonderful the ____________ are in the library. 5) Read the ____________ before you switch on the engine. 6) An ____________ charge is made for heavy bags. 7) I must ____________ to you for not being able to go to your wedding. 8) It causes a lot of ____________ when bus drivers go on strike. 9) We were soon ____________ settled in the place. 10) Free umbrellas are ____________ at the entrance of the hotel. 4 Fill in the blanks with the proper words given below, changing the form if necessary. comfortably instruction apologize residence available accommodation service additional inconvenience entrance Back available accommodation entrance residence services instructions additional apologize inconvenience comfortably

33. Unit | Four Unit | Four Unit | Four Unit | Four 1) 如遇紧急情况, 请拨打报警电话 110 。 2) 在校外住的学生每天乘班车上学和回家。 3) 给他安排房间前, 接待员记下了他的姓名和身份证号码。 4) 离开时请把空调关掉。 5) 如果还有其他要求， 请与客房经理联系。 emergency, alarm number In case of emergency, please dial the alarm number 110. The off-campus students go to and from school every day by school bus. The receptionist jotted down his name and ID number before arranging for his room. Upon departure, please switch off / turn off the air-conditioner. If you have any additional requests or needs, please contact the resident manager. Read and Translate 5 Translate the following sentences into English. off-compus upon departure jot down, ID number additional, contact Back

34. Unit | Four Unit | Four Unit | Four Unit | Four Read and Simulate 6 Pay attention to the italicized parts in the English sentences and translate the Chinese sentences by simulating the structure of the English sentences. We are fortunate to have this beautiful facility to accommodate very special guests of Miami University. Dr. Johnson was honored to be invited as a visiting professor at that university. 他们有幸得到了听那位著名科学家演讲的入场券。 我昨天有幸看到他精彩的表演。 They were fortunate to have got admission tickets to attend the famous scientist’s lecture. I was fortunate to see his excellent performance yesterday. 1 Back

35. Unit | Four Unit | Four Unit | Four Unit | Four Read and Simulate 6 Pay attention to the italicized parts in the English sentences and translate the Chinese sentences by simulating the structure of the English sentences. Please contact the manager if you have any questions or needs after 5:00 P.M. on weekdays. Please contact us if you are interested in this job. 如果你对此项服务需要了解更多的情况，请别客气，与我联系。 如果你对我们的新产品感兴趣，请与我们的销售经理联系。 Don’t hesitate to contact me if you need more information about the service. Please contact our sales manager if you are interested in our new products. 2 Back

36. Unit | Four Unit | Four Unit | Four Unit | Four Upon departure, please check to make sure that nothing is left behind in the hotel. Upon arrival, you should find a guide to help you go sightseeing. Read and Simulate 6 Pay attention to the italicized parts in the English sentences and translate the Chinese sentences by simulating the structure of the English sentences. Upon departure, please leave the key in your room. Upon arrival, don’t forget to let me know that you are safe and sound. 离开时，请检查一下行李以防把东西忘在旅馆里。 到达之后，你应该找一个向导带你游览。 3 Back

37. Unit | Four Unit | Four Unit | Four Unit | Four Read and Simulate 6 Pay attention to the italicized parts in the English sentences and translate the Chinese sentences by simulating the structure of the English sentences. Weekends guests will be provided with extra towels to make their stay more comfortable. Students in these American schools are provided with textbooks for them to learn Chinese. 设计此工程项目是为了给年轻人提供工作。 下岗工人们的基本生活费用在一段时间内由他们所在的公司提供。 The project is designed to provide young people with jobs. The laid-off workers are provided with necessities of life for a period of time by the companies they have worked with. 4 Back

38. Unit | Four Unit | Four Unit | Four Unit | Four Read and Simulate 6 Pay attention to the italicized parts in the English sentences and translate the Chinese sentences by simulating the structure of the English sentences. We apologize for any inconvenience caused by the lack of housekeeping services. The football players apologized to their fans for their poor performance in that match. 因为没能及时与您取得联系，我向您道歉。 霍华德先生向学生道歉，因为他缺乏耐心而经常向学生大喊大叫。 I apologize to you for my not contacting you in time. Mr. Howard apologized to his students for lack of patience and keeping on shouting at them. 5 Back

39. Unit | Four Unit | Four Unit | Four Unit | Four Read and Simulate 6 Pay attention to the italicized parts in the English sentences and translate the Chinese sentences by simulating the structure of the English sentences. May we have your comments or suggestions? May we have the honor of your coming and visiting our country at your convenience? 能告诉我您的电话号码和电子邮件地址吗？ 您能就我们旅店的管理情况提点建议或意见吗？ Back May I have your telephone number and e-mail address? May we have your advice or opinions on the management of the hotel? 6

40. Unit | Four Unit | Four Unit | Four Unit | Four SECTION V Appreciating Culture Tips Discuss, Appreciate and Comment Appreciate the following culture tips chosen around life philosophy and business ethics, and then search online for new logos, advertising slogans or mottoes to introduce to the class. Unit | Four Unit | Four Unit | Four Unit | Four

41. Unit | Four Unit | Four Unit | Four Unit | Four SECTION V Appreciating Culture Tips Discuss, Appreciate and Comment

42. Unit | Four Unit | Four Unit | Four Unit | Four SECTION V Appreciating Culture Tips Discuss, Appreciate and Comment