1. 1 Team Work Group people work independently information is assumed goals/objectives are unclear a few people do all the work people abdicate when it gets tough Team people trust and support each other conflict is worked through information is shared freely objectives are common to all close ranks when going gets tough

2. 2 Group Theory and Real Teams Conditions of Group Effectiveness Characteristics of Team Excellence Hackman & Walton, 1986Larson & LaFasto, 1989 Clear, engaging directionClear, evaluating goal Enabling structureResults-driven structure Competent team members Unified commitment Collaborative climate Enabling contextStandards of excellence Adequate materials resourceExternal support Expert coachingPrincipled leadership

3. 3 Effective Team Working Effective teams... Common objectives Co-operate Are motivated Communicate Respond to external pressure