2. 2 2  Reactive services  Proactive Services  Architecture Design Review  Operational Readiness Review  Performance and Stability Review  Field Services Enablement  Key Learnings Field PM Customer Advisory Team Customer Response Engineering CX Field Engagement Teams Field and Partner Resources CSS, Premier Field Engineering, Partners CSS, Premier Field Engineering, Partners MCS, PFE, Partners, Virtual TS MCS, PFE, Partners, Virtual TS TS & SSP Partners, Virtual TS TS & SSP Partners, Virtual TS  Opportunity development  Sales Assistance  Readiness and Training  POC, Pilot  Virtual TS team  ADS  District Planning  Product Escalations  QFE & DCR  Service Packs  Beta Support  Serviceability Institutionalized services delivered by specialized product team to support field and partner resources in the sale, delivery and on-going support of BizTalk projects

7. 7

10. Effective testing reduces your project risk

12. OptimizeOperateDesign & Deliver POC Performance Assessment Pre-Live Performance Assessment Post-Live Performance Assessment

24. Platform Tuning BizTalk Server performance assessment MethodologyTools BizTalk 2009 Performance Lab

26. Platform Tuning BizTalk Server performance assessment MethodologyTools BizTalk 2009 Performance Lab

27. 27

28. 28 LogicalPortsOrchestration + 82 18 - 30 12 * 25 8 \ 100 25 + 100 32 Ok 100 None 18 None 200 None 4 None 132 None Request Message Response Message

29. 29 Vs. Logical Port Orchestration Inline Sends Orchestration

31. Test Concurrent Test Client Users Messages Per Second Avg Response (s) % < 3 seconds Messages Per Day Test Length Test Case 1 Baseline R2 – 32 Bit Orch 10045.42.2494.36 ~1,309,000 10 minutes 2009 - 64 bit Orch 10034.32.8975.45 ~987,000 10 minutes Test Case 1 Optimized R2 64 bit Orch 10058.061.6997.5 ~1,672,000 10 minutes 2009* 64 Bit Orch 10060.641.6197.97 ~1,746,000 10 minutes

32. Test Concurrent Test Client Users Messages Per Second Avg Response (sec) % < 3 seconds Messages Per Day Test Length Logical Ports 2009 100 initial increasing by 100 every 4 minutes 64.96.5118.43 ~1,869,000 30 minutes Inline Sends 2009 100 initial increasing by 100 every 4 minutes 148.15 0.2399.98 ~4,262,000 30 minutes Test Concurrent Test Client Users Messages Per Second Avg Response (sec) % < 3 seconds Messages Per Day Test Length Logical Ports 200910060.641.6197.97 ~1,746,000 10 minutes Inline Sends 2009100 236.96 0.2499.98 ~6,824,000 10 minutes

33. Test Concurrent Test Client Users Messages Per Second Avg Response (s) % < 3 seconds Messages Per 8-hour Day Test Length Logical Ports on Optimized Platform 2009 10060.641.6197.97 ~1,746,000 10 minutes 2009 Hyper-V 10052.961.8694.8 ~1,520,000 10 minutes Inline Sends on Optimized Platform 2009100 236.96 0.2499.98 ~6,824,000 10 minutes 2009 Hyper-V 100223.540.2899.87 ~6,438,000 10 minutes Hyper-V provides ~87% throughput* Hyper V ~15% worse latency* *Note: Calculated from Logical Ports Test

34. Microsoft BizTalk Server Performance Optimization Guide http://msdn.microsoft.com/en-us/library/cc558617.aspx Microsoft BizTalk Server Operations Guide http://msdn.microsoft.com/en-us/library/cc296643.aspx BizTalk Server 2006 R2 Hyper-V Guide http://msdn.microsoft.com/en-us/library/cc768518.aspx BizTalk Server Database Optimization http://msdn.microsoft.com/en-us/library/bb743398.aspx Developing Integration Solutions using BizTalk Server 2006 and Team Foundation Server http://www.microsoft.com/downloads/details.aspx?FamilyID=ed7bd 0ee-1385-4041-8f2a-354594ee88f3&DisplayLang=en http://www.microsoft.com/downloads/details.aspx?FamilyID=ed7bd 0ee-1385-4041-8f2a-354594ee88f3&DisplayLang=en Using the Windows Communication Foundation (WCF) Adapters in BizTalk Server http://www.microsoft.com/downloads/details.aspx?familyid=a976dc 7d-2296-4f88-be4d-0d314fca9e59&displaylang=en&tm http://www.microsoft.com/downloads/details.aspx?familyid=a976dc 7d-2296-4f88-be4d-0d314fca9e59&displaylang=en&tm

36. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.