1. 1 © 2013. HSD Institute. Use with permission. Human Systems Dynamics Professional Certification Training Human Systems Dynamics Professional Certification Training Day 1: Complex Adaptive Systems Glenda H. Eoyang, Ph.D. Human Systems Dynamics Institute 50 East Golden Lake Road Circle Pines, MN 55014 geoyang@hsdinstitute.org Glenda H. Eoyang, Ph.D. Human Systems Dynamics Institute 50 East Golden Lake Road Circle Pines, MN 55014 geoyang@hsdinstitute.org Cohort 27—Minneapolis 2013

2. 2 © 2013. HSD Institute. Use with permission. Why HSD? Why now?

3. 3 © 2013. HSD Institute. Use with permission. Teaching Associates Pat Seppanen Beryl Wingate Denise Moreland Yvonne Cheek

4. 4 © 2013. HSD Institute. Use with permission. Travel the next stage of their learning journeys Tell stories about how they use HSD in their work Share their experiences Provide a bridge for you Manage: Teaching Associates (TAs) Materials Music Registrations Photos Logistics Notes Evenings Evaluations

5. 5 © 2013. HSD Institute. Use with permission. Sign in every day Share your questions and insights Share materials–if you want to Write in your journal at least once a day Attend at least 80% to be certified Make up time you miss Make smooth transitions in and out Create a video vision of yourself and HSD Share results of adaptive action experiments What We Need From You

6. 6 © 2013. HSD Institute. Use with permission. Notebook Handouts Books for borrowing Additional reading materials Your journal List of participants and contact information Quick reference cards Name tag Books for lending Materials

7. 7 © 2013. HSD Institute. Use with permission. Our Learning Objectives Increase adaptive capacity to thrive in turbulent times Engage with human systems as complex adaptive systems Use HSD models and methods to improve adaptive coherence in human systems Use Adaptive Action and HSD models and methods to inform business functions and find possibility points in challenging situations

8. 8 © 2013. HSD Institute. Use with permission. What is your pattern? Who are you? How do you connect? What’s important to you?

9. 9 © 2013. HSD Institute. Use with permission. How are we connected?

10. 10 © 2013. HSD Institute. Use with permission. Human Systems Dynamics Field of human systems dynamics HSD Network HSD Institute

11. 11 © 2013. HSD Institute. Use with permission. Human Systems Dynamics (HSD) Complexity Sciences Social Sciences

12. 12 © 2013. HSD Institute. Use with permission. Fractals Emergent Evolution Complex Adaptive Systems Autopoiesis System Dynamics Catastrophe Theory Synergetics Dynamical Networks Cellular Automata nK Landscapes Self-Organized Criticality Deterministic Chaos Theory Dissipative Structures Complexity Disciplines

13. 13 © 2013. HSD Institute. Use with permission. Population’s Biology Evolution Psychology Anthropology Sociology Psychoanalysis Arts Social Networks Coaching Literature Behavior Sciences Urban Planning Philosophy Social Science Disciplines

14. 14 © 2013. HSD Institute. Use with permission. Human Systems Dynamics Professionals See patterns in complex human systems Understand the patterns as they emerge Act intentionally to influence patterns to improve fit Engage with other HSDP Associates in an active, productive learning community

15. 15 © 2013. HSD Institute. Use with permission. HSD Professional Associates Worldview:  Closed<>Open  Low dimension<>High  Linear<>Nonlinear Theory of Change:  CAS  Adaptive Action  CDE  Patterns  Simple Rules Inquiry:  Curiosity  Inquiry  Reflection HSDP

16. 16 © 2013. HSD Institute. Use with permission. HSD Professional Associate Worldview:  Closed<>Open  Low dimension<>High  Linear<>Nonlinear

17. 17 © 2013. HSD Institute. Use with permission. Finite GameInfinite Game Field of play Opponents Rules Expertise Purpose: To Win Unbounded All players Changing rules Looking for fit Purpose: Keep Playing The Rules Are Changing

18. 18 © 2013. HSD Institute. Use with permission. Finite GameInfinite Game Closed Lo dimension Linear Open Hi dimension Nonlinear Play the Right Game

19. 19 © 2013. HSD Institute. Use with permission. Finite Game One level at a time One-time snapshot Cause>>effect Root cause End determined Predictable Controlled Seeing and Influencing Infinite Game Whole, part, greater whole Over time (video) Cause >effect Many causes End unknown Surprising Emergent

20. 20 © 2013. HSD Institute. Use with permission. HSD Professional Associate Theory of Change:  CAS  Adaptive Action  CDE  Patterns  Simple Rules

21. 21 © 2013. HSD Institute. Use with permission. HSD Theory of Change Complex Adaptive System 1 1 Adaptive Action 2 2 What? So what? Now what? 3 3 Conditions for Self-Organizing 4 4 See Understand Influence Patterns See Understand Influence Patterns

22. 22 © 2013. HSD Institute. Use with permission. HSD Professional Associate Inquiry:  Curiosity  Inquiry  Reflection

23. 23 © 2013. HSD Institute. Use with permission. Inquiry Turn judgment into curiosity Turn conflict into shared inquiry Turn defensiveness into self-reflection

24. 24 © 2013. HSD Institute. Use with permission. What is HSD? From other complexity approaches SameDifferent From other service approaches SameDifferent From other systems approache SameDifferent

25. 25 © 2013. HSD Institute. Use with permission. Human Systems Dynamics Simple Rules Teach and learn in every interaction Search for the true and the useful Give and get value for value Attend to the part, the whole, and the greater whole Engage in joyful practice Share your HSD story

26. 26 © 2013. HSD Institute. Use with permission. With these simple rules, what would you expect to see from... Glenda? Tas? Other learners? Yourself? The Network?

27. 27 © 2013. HSD Institute. Use with permission. A collection of individual agents who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns. Complex Adaptive System (CAS) Self-Organizing System Agents interact

28. 28 © 2013. HSD Institute. Use with permission. Complex Adaptive System (CAS) Self-Organizing System Agents interact Those system-wide patterns, in turn, influence the behaviors of the agents System-wide patterns emerge

29. 29 © 2013. HSD Institute. Use with permission. Name Examples of a CAS

30. 30 © 2013. HSD Institute. Use with permission. Adaptive Action Model Adaptive Action

31. 31 © 2013. HSD Institute. Use with permission. Adaptive Action RisksBenefits Measures

32. 32 © 2013. HSD Institute. Use with permission. Where are we? Today we: Got acquainted with each other and HSD Saw CAS Played infinite games Explored Adaptive Action Tomorrow we will: Discern patterns in CAS

33. 33 © 2013. HSD Institute. Use with permission. Continuing the Pattern In terms of your learning... Where are your ++++? Where are your - - - - ? What are your ? ? ? ? ?