1. Texas Star Network ® Option “Making the Right Choice”

2. Today’s Focus ► Texas Star Network ® ► Network Benefits ► Network Responsibilities ► Agent Involvement

3. Workers’ Comp Health Care Networks ► Carriers chose whether to offer Network option ► Employer election into Network ► Texas Star Network ® certified

4. Texas Star Network ® Availability ► 99% of policyholders ► All major metropolitan areas ► Up to 12% annual Network discount

5. Texas Star Network ® Service Area As of 1/2010 – 231 Counties Certified

6. Accessibility Requirements ► Treating doctors  Urban – 30 miles  Rural – 60 miles ► Specialty care  Urban – 75 miles  Rural – 75 miles

7. Network Benefits ► Quality of Care  Employees select from list ► Network designates specialties  Providers versed in occupational medicine  Providers focused on return- to-work

8. Texas Mutual Network Results ► Final conclusions are premature, but early indications suggest:  Network claims have fewer days of lost time than non-network claims  Network claims have lower severities than non- network claims  Texas Mutual will continue to analyze network data as claims mature

9. Employer Responsibilities ► Provide network notice ► Obtain signed acknowledgment form ► Facilitate claim investigation and return-to-work Texas Mutual will provide both the notice and acknowledgment form

10. Notice Distribution Options ► Email ► Staff or safety meetings ► Obtain electronic signature ► Mail

11. Notice Requirements ► Employer must provide notice at  Time of acceptance AND  Time of injury ► Notice must be posted at each location

12. Required Recordkeeping ► Must have standard delivery process  Delivery method  Recipient  Location  Date(s) ► Retain copies of signed forms

13. Employee Requirements ► Select from network list ► If not, employee may be required to pay ► Exceptions  Emergencies  Employee lives out of service area  HMO doctor  Referral to specialist Must comply with requirements to receive benefits

14. Agent Involvement ► Educate eligible policyholders regarding benefits and responsibilities ► Does it make sense for their operations/area? ► Submit endorsement request online at www.texasmutual.com

15. Texasmutual.com Tools ► Notice of Network requirements ► Acknowledgment form ► Notice and acknowledgment form log ► Helpful hints for employers

16. Texasmutual.com Tools ► Presentations for agents, employers and employees ► Provider search ► Service area map ► Provider nominations

17. Questions