3. Data and Application Management Physical & Virtual (Centralized and Distributed) Desktop & mobile device Management Corporate PCs & personal PCs/devices Portable Devices Unified management and security User-centric desktop delivery Data & Applications Offline Mobile User Productivity Helpdesk Tools Disaster Recovery Secure user access from any device Enabling flexible workstyles Adapt to change readily Savings with increased efficiency A Comprehensive Desktop Strategy On-demand Apps

4. Integrated management User State Virtualization Application Virtualization OS Virtualization Server Hosted SessionsClient Hosted

5. From system centric to user centric How can I get App X to User Y? Empowering users Self-service IT Consumerization of IT User-device affinity Workforce mobility

6. New virtual desktop attributes CCM_DesktopMachine Host Identifier Is Assigned to User Is Machine Changes Persisted Is Virtual Partner Citrix_VirtualDesktopInfo Broker Site Name Desktop Catalog Name Desktop Group Name Is Assigned Is Virtual Machine OS Changes Persist Persistent Data Location Personal vDisk Drive Letter

8. Update control for shared image desktops

9. Virtualization Host Stop VM 101101001011010 Start VM MyUpdateVM Updated shared images from SCCM SCCM Agent MyDisk.vhd vDisk Store PVS Client MyDisk.1.avhd PackageXYZ to MyUpdateVM Start Update Package XYZ © 2011 Citrix Systems, Inc. – All rights reserved

10. From system centric to user centric 1994-2003 2007 2009 2010-2011 2012-2013 Project Titan XenApp Connector for SCCM 2007 R2. Shipped as part of XenApp 6. Project Atlas XenApp Connector for SCCM 2007 R2 and R3. Shipped as part of XenApp 6.5. Project Thor XenApp 6.5 Connector for System Center 2012 (SP1) Configuration Manager

11. XenApp Connector for SCCM Windows Devices In the Office XenApp Connector Any Device Any Location

12. What does the Connector do for you? Leverages all existing infrastructure, skills, and process investments in XenApp and SCCM Unifies management of application deployments via XenApp alongside MSI, App-V and CAB in SCCM Improves service levels for XenApp by gracefully orchestrating software distribution on servers, eliminating user downtime Extends the admin’s ability to deliver any app to any user on any device via Receiver

13. New Configuration Manager Features in 2012 User-centric administration Role-based access Retirement Supersedence Dependency Requirements Application Catalog SCCM Console SCCM Agent extensible Wunderbar x 64 only User-device affinity Smartphone support Automatic Deployment Rules Idle Policy Mode Site Mode Site-to-site communication with SQL Replication User and device collections Deployment Types Updated DP role

14. “How do I deliver App X to User Y?”

15. software File system Registry Key Script OS Active Directory OU Assembly/DLL OS Language Deployment Types (DT) Application Adobe Reader XenApp App-V MSI Mobile.CAB if then deliver to using >40 GB Primary device hardware Laptop vs Desktop # of CPUs Tablet or not X64 vs x32 Disk space How much RAM? Tony < 512MB & Deployment Types

16. SCCM Application Catalog

17. 2 3 1 Create Application Create MSI DT Create AppV DT or Create XenAppDT Create Deployment: Targeting User Collections Create Deployment: Targeting XenApp Server Collection Deploying the XenApp Connector

18. App-V DT XenApp DT XenApp farm Using App-V with the XenApp Connector

19. SCCM Site Server/DP XenApp 6.5 workers XenApp 6.5 Controller Tony Citrix SCCM Client Handler + Receiver Citrix SCCM Agent Service Connector SCCM Admin PCM Server App deployment flow “When Tony is using his primary PC deliver Adobe Reader by MSI. Otherwise, deliver it via XenApp.” “I need to read this PDF document at the kiosk PC in the conference room I’m.” Citrix SCCM console plugin creates XenApp publication & DT parameters 1 Citrix SCCM agent orchestrates app installation on XenApp servers 2 XenApp Connector performs publishing of app to Tony 3 Tony subscribes from SCCM catalog (invokes XenApp DT Client & Receiver) 4 Reader icon placed on start menu. When clicked, app delivered by XenApp 5

20. PVS XenApp master image updated with needed OS & App updates 1 Citrix SCCM Agent Service orchestrates graceful reboot sequence 2 SCCM Admin configures DT rules; Connector publishes app to Tony 3 Tony subscribes via AppCatalog; apps delivered by XenApp & Receiver 4 XenApp Connector with PVS Streaming SCCM Admin PVS Server Citrix SCCM Agent Service XenApp 6.5 Controller Connector Tony PCM Server Citrix SCCM Client Handler + Receiver

21. Personal iPadCompany laptop Primary desktop App DT1DT2 DT3 Demo scenario Primary Device

24. Established in 1990 in Ljubljana, Slovenia Stable company with over 1000+ skilled experts International presence Developing Citrix monitoring solutions since 2002 About ComTrade citrix.com/comtrade citrixandmicrosoft.com/NextGenVDI.aspx

25. ComTrade Management Pack Suite For Citrix Citrix MP Suite XenApp MP Web Interface MP Provisioning Services MP XenServer MP Finalist CloudPortal Services Mgr. MP* XenDesktop MP Finalist NetScaler MP* * Availability Q2 / 2013

26. keystrokes, mouse-moves screen updates, HDX 0010001100110 Launch web browser Logon to Web Interface See available desktops & apps Launch desktop / app Use desktop / app Close the desktop / app User Interaction with Citrix Desktop Hosting XenDesktop Controllers DB, Data Store XenApp Servers Web Interface License Server Provisioning Servers NetScaler

27. keystrokes, mouse-moves screen updates, HDX 0010001100110 Key Challenges Around NetScaler Desktop Hosting XenDesktop Controllers DB, Data Store XenApp Servers Web Interface License Server Provisioning Servers NetScaler HW health (voltage, fan, SMART) OS health (CPU, memory, disk) Packet retransmissions Configuration not backed up Certificate expirations

28. keystrokes, mouse-moves screen updates, HDX 0010001100110 Key Challenges Around Web Interface Desktop Hosting XenDesktop Controllers DB, Data Store XenApp Servers Web Interface License Server Provisioning Servers NetScaler Web Interface Failed logons Slow logons Failing back-end infrastructure

29. keystrokes, mouse-moves screen updates, HDX 0010001100110 Key Challenges Around XenDesktop Desktop Hosting XenDesktop Controllers DB, Data Store XenApp Servers Web Interface License Server Provisioning Servers NetScaler Web Interface XenDesktop Controllers Failed desktop registrations Lack of ready desktops Connectivity to infrastructure

30. keystrokes, mouse-moves screen updates, HDX 0010001100110 Key Challenges Around XenApp Desktop Hosting XenDesktop Controllers DB, Data Store XenApp Servers Web Interface License Server Provisioning Servers NetScaler Web Interface XenDesktop Controllers XenApp Servers Slow of failed user logons Bad responsiveness Misbehaving applications Connectivity to infrastructure

31. keystrokes, mouse-moves screen updates, HDX 0010001100110 Key Challenges Around XenServer Desktop Hosting XenDesktop Controllers DB, Data Store XenApp Servers Web Interface License Server Provisioning Servers NetScaler Web Interface XenDesktop Controllers XenApp Servers XenServer Hosting Overloaded servers Overloaded VMs Unavailable infrastructure

32. keystrokes, mouse-moves screen updates, HDX 0010001100110 NetScaler Web Interface XenDesktop Controllers XenApp Servers XenServer Hosting Provisioning Services Inaccessible Stores with vDisks Streaming unhealthy Lack of device write cache space Key Challenges Around Provisioning Services Desktop Hosting XenDesktop Controllers DB, Data Store XenApp Servers Web Interface License Server Provisioning Servers NetScaler

33. keystrokes, mouse-moves screen updates, HDX 0010001100110 End-to-end Citrix Oversight Desktop Hosting XenDesktop Controllers DB, Data Store XenApp Servers Web Interface License Server Provisioning Servers NetScaler

35. Well balanced feature set: bringing together end-user experience as well as infrastructure monitoring in one single package Breadth and depth of solution: Citrix MP Suite for Citrix provides complete coverage of your Citrix estate with deep monitoring capabilities End-to-end service management: integrating Citrix management information with that of the rest of business applications and infrastructure allows for a true end-to-end service management and keeps operations costs down Consolidating Monitoring around SCOM Makes Sense

36. citrixandmicrosoft.com/NextGenVDI.as px citrix.com/comtrade

37. Complete your session evaluations today and enter to win prizes daily. Provide your feedback at a CommNet kiosk or log on at www.2013mms.com. Upon submission you will receive instant notification if you have won a prize. Prize pickup is at the Information Desk located in Attendee Services in the Mandalay Bay Foyer. Entry details can be found on the MMS website.

38. Resources