1. Alex Cayaffa GM LATAM Certiport

2. Worldwide Program Administrator for: Microsoft Business Certification  Microsoft Office Specialist Program  Microsoft Certified Application Specialist  Microsoft Certified Application Professional Adobe Certified Associate Program  Web Communication using Dreamweaver CS3  Rich Media Communication using Flash CS3  Visual Communication using Photoshop CS3 Extended IC 3 Certification Program Worldwide Statistics 135 Countries 21 Languages 15,000 Certiport Test Centers 75,000 Exams monthly 5.7 million validated exams delivered

3. Municipalities State and Federal Governments Ministry of Tourism Ministry of Finance Ministry of Defense Hotel Industry Financial Sector Manufacturing Retail Industry Services Industry Human Resources Adult Education Vocational Schools Technical Colleges Universities Continued Education Ministry of Education Department of Education Private School Associations K-12 Higher Education Workforce & Government Corporate & Enterprise

4. AssessLearnPracticeCertify Tests the skill level of the candidate, to compare it against Global Standards and design effective training options to match skill requirements. Synchronized Digital Learning and /or Courseware with Assessments to specifically target areas of deficiency. Training can be instructor-led, self- learning or both. Synchronized Digital Learning and /or Courseware with Assessments to specifically target areas of deficiency. Training can be instructor-led, self- learning or both. Simulation Exams to familiarizes candidate with Certification Exam formats, Question types, Timing, etc. Removes fear of testing. Achieves Official Global Objectives and Credentials intended by the Manufacturer, and delivers Internationally recognized diploma

5. Microsoft Office Specialist Microsoft Certified Application Specialist Microsoft Certified Application Professional

6. Microsoft Office Specialist (Office 2000, 2002, and 2003) Microsoft Office Word Microsoft Office Word Expert Microsoft Office Excel Microsoft Office Excel Expert Microsoft Office PowerPoint Microsoft Office Outlook Microsoft Office Access MOS Master MOS Master Instructor (MMI)

7. Microsoft Certified Application Specialist Microsoft Office Word 2007 Microsoft Office Excel 2007 Microsoft Office Outlook 2007 Microsoft Office PowerPoint 2007 Microsoft Office Access 2007 Microsoft Windows Vista MCAS Master MCAS Master Instructor

8. Managing Budgets Managing Presentations Managing Team Collaboration Supporting Organizations

10. All Microsoft Suites available in English, Spanish and Brazilian Portuguese FY09 – Certiport LATAM is focused on Private Sector Growth Restructuring Testing Center Channel to achieve better penetration results Local Representation in most Latin American Countries

11. CountryPartner 1Partner 2 Honduras ITCCSSESA Mexico ETC Nicaragua VFH Panama Knowledge Paraguay Future Technologies Peru Profesiona Puerto Rico Delta Learning Uruguay Recruiting Venezuela Voxel West Indies CTTEC CountryPartner 1Partner 2 Argentina Recruiting Bolivia Recruiting Brazil ETC Chile Recruiting Caribbean Enterprise Training Caribbean Colombia EnsistemasITCCS Costa Rica ITCCS Ecuador EdutecIBEC El Salvador Futurekids Guatemala ETCITCCS

12. B2C End User B2B Sector or Territory B2B Country or GEO

15. De sociedad: Margen – leads – compromiso. Soporte – herramientas. Beneficios: Posicionamiento Lealtad del cliente Oportunidad de Incrementar el número clientes Garantía de calidad Crea la necesidad de la actualización - curso

16. Meet Technology Requirements Meet Annual Minimum Exam Purchase Train and Certify Instructors Proctor and Admin training Dedicated Testing Machines

17. Free Microsoft Business Certification Training and Certification to 2 employees of your key enterprise accounts Restricted to Business Sector only Restricted to Human Resources and/or Employee Training Coordinators Local training sponsored by Certiport and Local Partner Successive trainings will be fully channeled through CPLS 20% Exam Discount for CPLS delivering MBC Program to at least 50% of their MS Office Courses

20. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.