1. KEEP YOUR COMPUTE SAFE AND HOW TO FIX IT 1

2. OBJECTIVE Keep your computer safe. -Not about spam, phishing or browser hijacks Designed for the non-geek user Section 1: A little about malware Section 2: User accounts Section 3: Create a Windows repair disk Section 4: Imaging (Separate Seminar) 2

3. SECTION 1: MALWARE Anything that you don’t want on your computer -Virus -Keylogger -Trojan software (hidden program) 3

4. HOW DO I GET MALWARE? Click a link in an email Visit a poisoned web site (drive-by download) Vulnerability in Windows Vulnerability in third-party programs (Flash, Java, IE browser, Adobe Reader) Any of these can allow an undesired program to be installed and run on your computer NOTE: This only affects WINDOWS computers 4

5. TRADITIONAL ADVICE Keep Windows updated Keep third-party programs updated Use AV software Turn on Windows Firewall Use Chrome as your browser instead of IE – much safer and updated Flash included Why this doesn’t always work: 1.Updates to programs not timely 2.Updates to AV software not timely (typically, at most 40% of new malware stopped, and AV programs themselves have vulnerabilities) 3.User error 5

6. SECTION 2 USER ACCOUNTS 6

7. ADMINISTRATOR Complete control over computer STANDARD Cannot install software, delete/change system files or change system settings without using the Administrator password. GUEST Only meant for temporary access. 7

8. PROTECT YOUR COMPUTER WITH BY USING A STANDARD ACCOUNT Windows comes with two accounts, Administrator and Guest. The Administrator account is enabled by default. Malware inherits user account status, and if Administrator, malware can do almost anything A Standard User account is severely limited in what can be done. Can’t install software/change sys files Creating and using a Standard account will protect your computer from a lot of Internet attacks. 8

9. The secret to keeping your PC safe is to run as a Standard User instead of Administrator. Malware will not be installed. The next group of slides show you how to create a Standard User Account in Windows 7 and Windows 8.1 9

10. CREATE STANDARD ACCOUNT WIN7 Open Control Panel, under User Accounts and Family Safety, click Add or Remove user account 10

11. Click Create a New Account 11

12. Type the name of this account, select Standard, and click Create Reboot to see the newly created user account 12

13. CREATE STANDARD ACCOUNT WIN 8 Click Windows Key. Type PC Settings then click Enter key 13

14. Click Accounts 14

15. Click Other Accounts then click Add Account 15

16. Type new account email address, click Next 16

17. Click Next 17

18. You are now back on this page. You can click the account you just created to verify the Standard user account if you click Edit. 18

19. Click the down arrow and make sure Standard User is selected, then click OK. 19

20. CHANGE WINDOW UPDATE SETTINGS As a Standard User, Windows Update MUST be set to Download and Install Windows Updates Automatically…or Windows will not update. The next group of slides will show you how to do this in Windows 7 and Windows 8.1 20

21. WINDOWS 7 UPDATE SETTINGS Click Start Menu->All Programs->Windows Update Click “Change Settings” 21

22. Select “Install Updates Automatically (recommended)” Tick the top three boxes below, last box is optional. 22

23. WINDOWS 8 UPDATE SETTINGS Click Windows key, type “PC Settings” 23

24. Top red box, this is what you want. If this isn’t the option showing, click “Choose how windows updates gets installed” in second red box 24

25. This is what you want for windows updates, then click Apply button. 25

26. Remember, this includes new programs! Standard users won’t be able to make any impt system changes without the Admin password 26

27. The next section of the seminar shows you how to make an Image of your computer’s C: drive (this is the drive that has Windows on it). Windows 7 and Windows 8 include software to make the disk image for you. There are third party free and disk imaging programs, but these are not required as the built-in software is easy to use. 27

28. DISK IMAGING Let’s assume your computer gets corrupted. Or, maybe your hard drive failed. Traditionally, this required re-installing Windows and all your programs and settings, a time-consuming affair. However, had you created an image of your C: drive initially, you can easily repair your PC in minutes with little effort. The remainder of the seminar will show you how to do this in Windows 7 and 8 28

29. WHAT YOU NEED An external USB drive at least as big as your C: drive in your computer. A 1TB drive is about $70. The Image will use ALL of your external drive, so you may want to use a free program, such as EaseUS Partition Master Free to make one partition for your image keeping the second partition for data storage. Optional, but recommended, is a thumb drive, minimum 1GB, to create a Windows repair disk 29

30. WINDOWS REPAIR DISK New computers don’t include any Windows disks. In the event that Windows files get corrupted and the computer cannot boot, having a windows repair disk is essential as it is required to install your disk image. For Win7, we will create a CD or DVD repair disk. You will need a blank CD or DVD For Win8, we will use a thumb drive. You will need at least a 1 GB thumb drive. 30

31. WIN7 REPAIR CD 1. Click Start, and type System Repair Disk into the search box: 31

32. 2. Select your CD/DVD drive (make sure you have a blank disk in it) and click Create disc. When completed, remove the disk and label it. 32

33. WINDOWS 8 REPAIR DRIVE 1.Press the Windows key and type Recovery. Select Create a Recovery Drive 33

34. 2. On the screen that pops up, DO NOT CHECK the box indicated below. You do NOT want to include the factory recovery image on your Recovery Drive that you are creating. Click NEXT 34

35. 3. Make sure you have the proper drive selected if you have more than one USB drive plugged in. Click NEXT 35

36. 4. Note that everything on the thumb drive will be deleted, so make sure there is nothing on the drive you want to keep. Click CREATE. 36

37. 5. Your Recovery Drive is now created. Click Finish. Label and store in secure place. 37

38. CREATE WIN7 IMAGE 1. Click Start Menu on desktop, then Getting Started and click on Back up your Files 38

39. 2. Click Create a System Image 39

40. 3. Select your external USB drive where you want to save the image. Note this drive will be erased, so ensure there is nothing on it. 40

41. 4. Make sure your C: drive is selected Note your backup drive needs to be at least as big as the spaced used on your C: drive 41

42. 5. Confirm your image backup and your image will be created. 42

43. After your backup is complete, you will be asked if you want to create a system repair (recovery) disk (which I showed you how to do previously). If you already created a recovery disk, click No; if not, click yes and follow the instructions. 43

44. RESTORING FROM IMAGE In the future, if you computer won’t boot, insert your recovery disk into the drive and reboot. Press any key when the first screen appears, then the second screen appears: 44

45. On next screen, select US Keyboard, make sure your USB drive with the recovery image is plugged in and click Next. 45

46. System Recovery searches for Windows on your INTERNAL drive 46

47. Select Restore your computer using a system image your created earlier and click Next 47

48. Your Image is found on your EXTERNAL USB Drive, click Next 48

49. On the next screen, just click NEXT 49

50. Final check, if OK, click Finish 50

51. Click Yes to the Warning 51

52. When complete, your computer is restored to the date of your image including all programs and data. All that is left is to add any programs/data that you installed since image was made. 52

53. CREATE WIN8 IMAGE 1.Click the Windows key and type File History. Make sure File History is highlighted and click on it or hit Enter. 53

54. 2. On the left, click Update and Recovery 54

55. 3. Bottom left, click System Image Backup 55

56. 4. Select On a Hard Disk and choose your disk. NOTE: You will get a warning if you are creating the Image on the same drive as Windows 8. Don’t do that! Click NEXT 56

57. 5. Make sure only your C: drive is selected. Note that you will get a warning if your external USB drive is not big enough. ALSO, in this example, my computer has a second operating system (OS D:), so you can disregard this. Click Next 57

58. 6. Confirm your settings and click Start Backup 58

59. 7. Image backup completed successfully. 59

60. RESTORING FROM IMAGE WIN8 1. Power off the computer. 2. Connect the external drive containing the image to the computer. 3. Hold the Shift key while you turn on your computer. 60

61. 4. Click Troubleshoot 61

62. 5. Click Advanced Options 62

63. 6. Click System Image Recovery 63

64. 7. Choose computer account (I only have one and I called it my name). 64

65. 8.Enter the password for your account 65

66. 9. Select Image to restore (I only had one). Click Next 66

67. 10. This is a final confirmation. Heed the warning, don’t interrupt the process after you start it. Click Finish 67

68. 11. The image restore will finish and your computer will reboot. In my case, it took 12 minutes. My Image was 32 GB and a slow USB 2 drive was used for backup. 68

69. GENERAL CONSIDERATIONS Your image contains windows updates, programs and data as of the date the image was taken. Keep your data backed up as any new data that was on your C: drive will be erased when the image is restored. You will have to manually install any new programs and restore and new data files. Windows will automatically install updates, but not to your image. Periodically take a new image, but ensure Windows does not have malware. Consider saving new and prior images just in case. 69