1. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina The Growing Military/Veteran Caseload Margaret Campbell Haynes Neal Nelson

2. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina 2 How Many Service Members are Parents?  DoD Demographics  30,000 unwed soldiers become fathers each year  Approx. 44% of active duty and 43% of National Guard/Reserves are parents

3. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina 3 How Many Service Members are in Our Caseload?  OCSE Data (2013)  Just over 100,000 active duty in IV-D caseload  Over 90,000 reservists

4. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina 4 How Many Veterans are Parents?  DoD Demographics  60% of the 23 million veterans are parents  50% of OIF/OEF veterans are parents

5. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina 5 How Many Veterans are in Our Caseload?  OCSE National Data Match  Approx. 5% of 10.7 million noncustodial parents in IV-D caseload are veterans  50% of states have > 10,000 veterans in their caseload

6. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina 6 What do We Know about These Veterans?  OCSE National Data Match  About 50% of veterans in caseload are >50 years old  Many cases are arrears only  Average support amount owed by veterans is about $24,500

7. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Celebrating 30 Years!

8. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina OCSE Resources  Assistance to families  Q & A format  Available on website

9. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina OCSE Resources  Assistance to child support agencies  Veteran/Military Liaison Network  Fact Sheets

10. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina OCSE Resources  Training tools  Trainers Guide for Working with the Military on Child Support Matters  Reference Guide on Working with the Military as an Employer  Policy guidance

11. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina State Initiatives  Collaboration to help homeless veterans  CHALENG report  HHS-VA-ABA pilot sites

12. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Partners  At each site the child support agency played major role  Each site had a legal partner  Most sites had a VA or veteran service provider partner  Selection of partners was based on who in that community was already serving the homeless or veterans

13. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Examples of Legal Partners AtlantaGA Law Center for the Homeless MinneapolisMinnesota Assistance Counsel for Veterans Central MN Legal Services BaltimoreHomeless Persons Representation Project, Inc. San DiegoThomas Jefferson School of Law – Veterans Clinic BostonShelter Legal Services (now called Veterans Legal Services) SeattleNorthwest Justice Project Open Door Legal Services ChicagoState’s Attorneys Office Washington, DC Legal Aid Society Los AngelesPublic Counsel

14. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Examples of Veterans Partners AtlantaVA Healthcare for Homeless Veterans Program BaltimoreMD Center for Veterans Education and Training BostonVISN Mental Health Compensated Work Therapy Program

15. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Examples of Veterans Partners ChicagoVeterans Justice Outreach (VJO) Program VA Grant & Per Diem Liaison VA Outpatient Clinic Los Angeles MinneapolisVJO Program VA Healthcare Reentry Hennepin County Veterans’ Service Office

16. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Examples of Veterans Partners San DiegoVeterans Village San Diego SeattleVA Homeless Outreach Manager Washington, DCHUD – VASH Clinician

17. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina How can Child Support Agencies Help Veterans?  Establish arrears management plan  Arrearage forgiveness programs  Realistic payment plans to reduce arrears  Reinstate drivers license  Review order for modification  Review case for closure

18. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina  San Diego hosts in conjunction with Stand Down  Veterans Village coordinates Stand Down  Veterans who apply in advance can participate in criminal and child support courts  Child support agency reviews cases in advance  Thomas Jefferson School of Law Veterans Clinic provides legal representation for veteran  Full courtroom set up in racquetball court  Minneapolis is another example Child Support Courts

19. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina  Colorado  3 year grant  4 Army and Air Force installations near Colorado Springs  Approaching the bases – How Can We Support Your Mission? Collaboration between Child Support and Local Installations

20. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Gaining Access to Installations  Sought Installation Command approval  Arranged meetings with JAG officers to discuss child support procedures  Identified and arranged meetings with service providers  Army Community Service (ACS)  Integrated Delivery Services (IDS)  Domestic Violence Unit  Military Family Life Counselors

21. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Continual Contact  Initial meeting with Service Providers  Provided contact information/child support overview  Educated providers on child support issues and services  Following meetings included:  Ongoing education for service providers who were more prepared to deal with domestic violence and child welfare issues than child support concerns  Deployment and re-deployment briefings to educate large numbers of service members regarding child support

22. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Services for Service Members  Direct child support services offered regularly through onsite services at installations  Extended services through community partners  Web based link for military members on local and state child support websites  Parent Time / Mediation services  Employment / Housing assistance  Referrals to Community and Veteran Agencies

23. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina  Delaware  National Guard and Reserves  Yellow Ribbon Pre-Deployment and 30-Day Reintegration briefings  Texas HEROES Project  Judge Advocate General/Legal Assistance office  Military & Family Life Consultant  Family Advocacy Program  Social Workers on base/post Child Support and Military Collaborations

24. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina

25.  Massachusetts  Compensate Work Therapy (CST) Partership  Model is the basis for a national OCSE Dear Colleague Letter – DCL 05-24, available at: http://www.acf.hhs.gov/programs/css/resource/vetera ns-affairs-compensated-work-therapy-initiative http://www.acf.hhs.gov/programs/css/resource/vetera ns-affairs-compensated-work-therapy-initiative  Texas  Veterans Justice Outreach (VJO)  Veteran Legal Clinics  US Dept of Veterans Affairs Vet Centers  Specialized programs Collaborations between Child Support and VA/Veteran Service Providers

26. ERICSA 51 st Annual Training Conference & Exposition ▪ May 18 – 22 ▪ Sheraton Greensboro ▪ Greensboro, North Carolina Contact Information  Margaret Campbell Haynes  mhaynes@csfmail.org mhaynes@csfmail.org  240-743-8007  Neal Nelson  Neal.nelson@dfas.mil Neal.nelson@dfas.mil  216-522-5118