1. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN THE UNIVERSITY OF TEXAS AT EL PASO UTEP EMERGENCY MANAGEMENT PLAN Case Analysis Prepared By: Sandra Alvarado Ángel Rivera Verónica Rodríguez Teresa Valdez

2. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN THE UNIVERSITY OF TEXAS AT EL PASO Agenda Introduction Brief History of the UTEP UTEP Vision, Mission, and Goals Strengths Weaknesses Opportunities Threats

3. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN THE UNIVERSITY OF TEXAS AT EL PASO Agenda cont. How is UTEP informing? Flaws in the Actual Communication System Current Communication Challenge Opposing View Communication Strategy Action Recommendations Conclusion/Call to Action

4. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN THE UNIVERSITY OF TEXAS AT EL PASO Introduction Identify a known communication issue with UTEP’s emergency management plan –Ensure everyone's safety –Express student’s concerns UTEP –Continued growth –Mission and goals –SWOT

5. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Brief History of the UTEP UTEP established on September 23, 1914 –State School of Mines and Metallurgy –Main building destroyed by fire 1916 –New location closer to downtown El Paso –Building designs based on Bhutanese architecture 1919 U.T. Department of Mines and Metallurgy 1920 Texas College of Mines and Metallurgy (TCM) –1946 KTEP radio station founded as WTCM

6. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Brief History cont. 1949 Texas Western College –Increased liberal arts program –Shrinking proportions of engineers –1966 NCAA Men’s Basketball Champions 1967 University of Texas at El Paso –Enrollment at its highest –Fall 2008 semester 20,458, increase of 1.6% from previous year

7. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN UTEP Vision, Mission, and Goals Deliver education with the standards of excellence and access Dedicated to teaching and to the creation, interpretation, application, and dissemination of knowledge. Learning and Teaching, Research, Scholarship and Artistic Production, Public Service, and Administration

8. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Strengths Advanced education efforts to balance and improve research initiatives Border security International Business Health inconsistencies Environment Education Upcoming technologies Engineering and Science

9. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Weaknesses Emergency communication system –Used to communicate security issues to Students Faculty Staff –2008 Emergency Management Plan Establishes policies, procedures, and organizational structure during emergencies

10. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Opportunities Retain alumni students in El Paso area Mexican-American culture 70% Mexican-American student population –Exposure to foreign cultures for non- traditional students Outstanding faculty Encouraging student success

11. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Threats Can occur at any time without warning –Active shooter/hostile intruder –Bomb threat –Hazardous material spill –Medical emergencies –Power outages –Weather (severe winds, snow, tornados) –Terrorist incident

12. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Threats cont. Proximity to the border with Mexico –Drug smuggling –Burglary Open campus –Theft –Assault

13. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN How is UTEP informing? Mobile Campus text messaging service –Implemented late last year –Alerts and updates –Organizations, clubs, faculty, restaurants, and stores –2,000 UTEP students currently enrolled –Volunteered enrollment at no cost KTEP radio broadcasting to community

14. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Flaws in the Actual Communication System Low subscriber numbers –Initial broken links –U.S. cellular phone number required –Not all cell phone carriers are compatible with the service Mexican cell phones not compatible –Users with limited text messaging plans Cell phone carrier charges per text

15. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Current Communication Challenge Lack of appropriate Mass Notification System Monumental steps for improvement Office of Emergency Management (OEM) 2008 Emergency Management Plan OEM website Cooper Notification System Mobile Campus

16. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Opposing View Implementation of Mobile Campus –Informing students through text alerts –Communication devices Cell phones iPods Smartphones Laptops –Student responsibility to enroll 2008 Emergency Management Plan efficient and meets expectations

17. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Communication Strategy OEM website –Requires immediate access to a computer Cooper Notification System –Only alarms personnel on campus Mobile Campus –Voluntary enrollment –Advertised as a social service (not for emergency notifications)

18. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Action Recommendations One central Mass Notification System –Communicate with all students, faculty and staff Cooper Industries –Audible and visual notification devices –Emergency notification dial-out system delivers incident specific notifications via Phone, pager, fax, e-mail, PDA, and text messaging/SMS

19. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN Conclusion/Call to Action Inform UTEP faculty and staff –Mass Notification System shortfalls Incorporate one central Mass Notification System –Notify nearly all personnel On/Off campus –Ensure the safety of nearly everyone at UTEP

20. THE UNIVERSITY OF TEXAS AT EL PASO BUSINESS TEAM 8 CASE ANALYSIS EMERGENCY MAMAGEMENT PLAN THE UNIVERSITY OF TEXAS AT EL PASO UTEP EMERGENCY MANAGEMENT PLAN Case Analysis Prepared By: Sandra Alvarado Ángel Rivera Verónica Rodríguez Teresa Valdez