1. NWCSAF Help Desk & MSG Reference System NWC SAF 2015 Users Workshop 24 - 26 February 2015 Ana Sánchez Piqué asanchezp@aemet.es

2. NWCSAF 2015 Users Workshop 24 - 26 February 2015 Overview www.nwcsaf.org www.nwcsaf.org NWCSAF Help Desk 1. General view Downloading software Mail Box, … 2. Reference System 3. Recent improvements Time Monitoring HRW Trajectories PGE13 BIAS information 4. Graphics & Figures

3. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support:

4. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support:

5. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support: Download the SW packages

6. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes

7. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box

8. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box SPR/SMR

9. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box SPR/SMR Documents repository

10. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box SPR/SMR Documents repository News

11. NWCSAF 2015 Users Workshop 24 - 26 February 2015 1 – NWCSAF Help Desk Powerful tool for users support: Download the SW packages Log of changes Mail Box SPR/SMR Documents repository News General information

12. NWCSAF 2015 Users Workshop 24 - 26 February 2015 2 – NWCSAF/MSG Reference System Platform where SAFNWC/MSG last version is running routinely.

13. NWCSAF 2015 Users Workshop 24 - 26 February 2015 2 – NWCSAF/MSG Reference System Platform where SAFNWC/MSG last version is running routinely.

14. NWCSAF 2015 Users Workshop 24 - 26 February 2015 2 – NWCSAF/MSG Reference System Platform where SAFNWC/MSG last version is running routinely. Intended to assure the operations of MSG SW package.

15. NWCSAF 2015 Users Workshop 24 - 26 February 2015 2 – NWCSAF/MSG Reference System Platform where SAFNWC/MSG last version is running routinely. Intended to assure the operations of MSG SW package. Helpful to new users

16. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements Time monitoring HRW Trajectories PGE13 Information

17. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements. Time monitoring

18. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements. Time monitoring

19. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements. Time monitoring

20. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements Time monitoring HRW Trajectories PGE13 Information

21. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements. HRW Trajectories

22. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements. HRW Trajectories

23. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements Time monitoring HRW Trajectories PGE13 Information

24. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements. PGE13 Information

25. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 – Recent improvements. PGE13 Information

26. NWCSAF 2015 Users Workshop 24 - 26 February 2015 4 – NWCSAF Help Desk. Number of Users Evolution 118 Users up to 20/02/2015

27. NWCSAF 2015 Users Workshop 24 - 26 February 2015 4 – NWCSAF Help Desk. Interests in different products

28. NWCSAF 2015 Users Workshop 24 - 26 February 2015 4 – NWCSAF Help Desk. Use of Mail Box in CDOP-2 Total mails received from 01/03/2012 until 20/02/2015: 216 for MSG and 20 for PPS

29. NWCSAF 2015 Users Workshop 24 - 26 February 2015 4 – NWCSAF Help Desk. Mail Box Response Time

30. NWCSAF 2015 Users Workshop 24 - 26 February 2015 4 – NWCSAF Help Desk. Operations Operations Report every six months

31. NWCSAF 2015 Users Workshop 24 - 26 February 2015 4 – NWCSAF Help Desk. Operations Operations Report every six months Operations Review once a year

32. NWCSAF 2015 Users Workshop 24 - 26 February 2015 Thanks for your attention! Any question?