1. HSSE Contractor & Supplier Management January 2014 HSSE Department KPNWE Use of CAOL and TSR

2. Agenda Definitions & documentation Task Safety Requirements Contractor Activity Observation List Work Method Contractor Follow-Up Up-to-date documentation Q & A

3. High Risk Contractors Definitions: Contractor = contractor or sub-contractor executing work for KPNWE High Risk Contractor = a contractor who executes High Risk Services High Risk Services = 1. Fuel Transport & 2. High Risk Tasks Applicable requirements: 1.HSSE Contract Specifications for High Risk Suppliers and Contractors (KPNWE-PR-HSSE-10-073) 2.Safety Guide High Risk Contractors (KPNWE-PR-HSSE-10-001) I.Task Safety Requirements (KPNWE-CL-HSSE-10-075 to 086) II.Contractor Incident Report Form Template (KPNWE-RE-HSSE-10-009) III.HSSE Contractor Information Exchange (KPNWE-RE-HSSE-10-010)

4. High Risk Contractors  For every High Risk Task exist requirements

5. Agenda Definitions & documentation Task Safety Requirements Contractor Activity Observation List Work Method Contractor Follow-Up Up-to-date documentation Q & A

6. Task safety Requirements Overview General (including Process Safety Management or PSM) Working at Height – General Working at Height – Ladder Working at Height – Mobile Elevated Work Platforms Working at Height – Scaffolding Working at Height – Roof Work Confined Spaces Excavation Hoisting and Lifting Measurements Hot Work Electrical Installations (Flexible Hose Assemblies) Task Safety Requirements:

7. Task Safety Requirements = part of contract = contractual obligations! If the (local, public) law asks for more stringent measures these more severe measures are applicable. If the (local, public) law has less stringent measures, the contractual obligations are applicable.

8. Task Safety Requirements – set-up Introduction Situations & risks Document Control

9. Task Safety Requirements – set-up Specific HSSE requirements numbered requirements for easy reference

10. Task Safety Requirements – set-up Explicit bans

11. Agenda Definitions & documentation Task Safety Requirements Contractor Activity Observation List Work Method Contractor Follow-Up Up-to-date documentation Q & A

12. Contractor Activity Observation List – new set-up Sections on Work Permits & LMRA Data for use / ID User Instructions TSR overview Document Control

13. CAOL – Sections per high risk task Reference to TSR if needed/used

14. Agenda Definitions & documentation Task Safety Requirements Contractor Activity Observation List Work Method Contractor Follow-Up Up-to-date documentation Q & A

15. Contractor follow-up phases & tools Contractor Activity Observation List + (Task Safety Requirements) 1 Purchase phase (tender or SRM)  Contract Safety Guide + Task Safety Requirements 4 CAOL (+ TSR) End phase  Contractor Evaluation Kick-off meeting = - contractor consultation with RI&E, TSR, work planning, … - can be on site, in head office … CAOL (+ TSR) 2 3 3 3 3

16. Link CAOL  Task Safety Requirements Both checklists: TSR: very specific and detailed requirements CAOL: generic requirements + guidance/reference to TSR Use both  when practical

17. Method for carrying out CAOL and TSR STEP 1 make sure that: 1.you have enough copies of CAOL with you 2.you are able to consult TSR when needed, e.g.:  Internet: www.q8.be/safetyprocedureswww.q8.be/safetyprocedures  Intranet: http://forecourt/kpnwe-standards/hsse/Pages/HSSE-procedures.aspx http://forecourt/kpnwe-standards/hsse/Pages/HSSE-procedures.aspx  Other: bundle in car, on construction site, … STEP 2 USE COAL: Fill in CAOL with, in case of NOT OK: - a clear explanation of infringement + contractor - OR reference to the exact stipulations (number) of applicable TSR STEP 3 SEND TO: 1.Your Q8 contact(s) 2.HSSE: shester@q8.com

18. Example of new CAOL

19. Agenda Definitions & documentation Task Safety Requirements Contractor Activity Observation List Work Method Contractor Follow-Up Up-to-date documentation Q & A

20. Using up-to-date documents KPNWE Intranet: HSSE Procedures Elements 10 http://forecourt/kpnwe-standards/hsse/Pages/HSSE-procedures.aspx http://forecourt/kpnwe-standards/hsse/Pages/HSSE-procedures.aspx CAOL  Element 10 Contractor & Supplier Management TSR  Element 10 Contractor & Supplier Management – Task Safety Requirements

21. Using up-to-date documents Website: www.q8.be/safetyprocedures www.q8.be/safetyprocedures  Click the “NL” or “FR” language button  For website guidance, click on Website User Guide (4 languages) Annex 1 – TSR075 General Requirements Annex 2 – TSR076 Working at Height – General Annex 3 – TSR077 Ladders Annex 4 – TSR078 Mobile Elevated Work Platforms Annex 5 – TSR079 Scaffolding Annex 6 – TSR080 Roof Work Annex 7 – TSR081 Confined Spaces Annex 8 – TSR082 Excavation Annex 9 – TSR083 Hoisting & Lifting Annex 10 – TSR084 Measurements Annex 11 – TSR085 Hot Work Annex 12 – TSR086 Electrical Installations 1.Contractor Activity Observation List  under the section “General” 2.Task Safety Requirements for CAOL  under the section “Safety Guide” TSR are annexes to the safety guide

22. Agenda Definitions & documentation Task Safety Requirements Contractor Activity Observation List Work Method Contractor Follow-Up Up-to-date documentation Q & A

23. HSSE Contractor Management We are particularly interested in your remarks / improvement suggestions concerning the Task Safety Requirements Please, send your comments/questions to shester@q8.com Thanks in advance for your cooperation!

24. Thank you for your attention. Jan Berghmans – KPNWE HSSE – jaberghm@q8.comjaberghm@q8.com