1. Technology With Molly and Oliver!

2. Who Are Our Volunteers?

3. Millennials  Born 1981-1997ish  Age today: 18-34ish  Like team work, constant feedback & a relaxed work environment

4. Millennials

5. Generation X  Born 1965-1980  Age today: 35-50  Cautious, skeptical & self- reliant

6. Generation X

7. Baby Boomers  Born 1946-1964  Age today: 51-69  Optimistic, driven & team- oriented

8. Baby Boomers

9. The Silent Generation  Born 1928-1945  Age today: 70-87  Disciplined, self-sacrificing and cautious.

10. The Silent Generation

15. HEY MOLLY! (or the need for consistent contact)

16. Volunteer Management Software  Ease of communication  Track all of your volunteers  Volunteers can access own info  Price varies by number of records Volgistics

17. Volunteer Management Software  Scheduling!  Track all of your volunteers  Volunteers can access own info  Flat annual fee CERVIS

18. Tools to Communicate Mail Chimp  Easy-to-use  Scales to mobile  FREE for under 2,000 subscribers

19. Tools to Communicate Google Groups  Mailing list OR message board  Gives access to other Google Resources  Users control interaction

20. Tools to Communicate Survey Monkey  Easy-to-use  Very customizable  FREE for up to 10 questions

21. TRAINING The War That Will Not End.

22. Training

23. Learning Styles VisualAuditoryRead/WriteKinesthetic

24. Tools to Train YouTube  Record your practices!  FREE!  Accessible from multiple platforms

25. Tools to Train Webinars  Connect volunteers to larger animal welfare community  Teach new skills  FREE, archived

26. Tools to Train Google Docs  Permission-based  Update ONE VERSION  Saves trees!

27. Tools to Train Quizlet  Create your own quizzes  Track your class  $25 a year

28. How to more efficiently do the work of five people

29. Where does your time go? Agency Demands Volunteer Demands CommunicationFeedbackSupervisionTrainingsMeetings Develop new programs Be everywhere at once!

30. Tools! Outlook Journal  Track projects  Track communications  Quantify your time!

31. Tools!  Reminders  Syncs with mobile app  Sub-categories! Wunderlist

32. Tools! Google Voice  Novel number!  Available on YOUR PHONE!  Speech-to-text voicemail

33. Tools!  Multiple file types  Permission-based  Free! Google Drive

34. SOCIAL MEDIA The Blessing and the Curse of….

35. Social Media

37. Social Media Policy Rules & Expectations Team Monitoring Posting Structure Success!