1. Hands-On Microsoft Windows Server 2008 Chapter 11 Server and Network Monitoring

2. Hands-On Microsoft Windows Server 20082 Objectives Understand the importance of server monitoring Monitor server services and solve problems with services Use Task Manager for server monitoring Configure and use Performance Monitor

3. Hands-On Microsoft Windows Server 20083 Objectives (continued) Set up and use Data Collector Sets for performance and diagnostic information Use Reliability Monitor Implement the SNMP service for network management

4. Hands-On Microsoft Windows Server 20084 Introduction to Server Monitoring Server monitoring is performed for several reasons –To establish a baseline of performance so problems can be more easily identified when they occur –To prevent problems before they occur and to diagnose existing problems Benchmarks or baselines –Provide a basis for comparing data collected during problem situations with data showing normal performance conditions

5. Hands-On Microsoft Windows Server 20085 Introduction to Server Monitoring (continued) Sample benchmarks that you might establish include the following: –Test benchmarks of disk, CPU, memory, and network response before releasing a new operating system, server hardware, or a complex application to users –Slow, typical, and heavy usage of disk, CPU, memory, and other server resources for each server –Slow, typical, and heavy usage of the combined network and server resources –Growth of use of network and server resources at specific intervals, such as every six months to a year

6. Hands-On Microsoft Windows Server 20086 Monitoring Server Services Servers are always running a number of services

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8. 8 Accessing Server Services You can access server services through Server Manager or the Computer Management tool

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10. 10 Solving a Problem with a Service When you experience a problem on a server that is associated with a service –Check the status of the service to make sure that it is started or set to start automatically You can start, stop, pause, resume, or restart a service –By right-clicking it and clicking any of these options You can check dependencies by double-clicking a service and clicking the Dependencies tab Pausing a service takes it offline to be used only by Administrators or Server Operators

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12. Hands-On Microsoft Windows Server 200812 Solving a Problem with a Service (continued) Activity 11-1: Monitoring and Managing a Service –Time Required: Approximately 10 minutes –Objective: Use the Computer Management tool to monitor and manage a Windows Server 2008 service

13. Hands-On Microsoft Windows Server 200813 Using Task Manager Windows Server 2008 includes the Task Manager tool –Can be used to monitor applications and processes running on a serve

14. Hands-On Microsoft Windows Server 200814 Monitoring Applications You can use Task Manager to view applications running on the server –By pressing CTRL+ALT+DEL while logged on as Administrator or as a member of the Administrators group

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16. Hands-On Microsoft Windows Server 200816 Monitoring Applications (continued) If you right-click an application, several active options appear in a shortcut menu, as follows: –Switch To –Bring To Front –Minimize –Maximize –End Task –Create Dump File –Go To Process

17. Hands-On Microsoft Windows Server 200817 Monitoring Applications (continued) Activity 11-2: Working with Applications in Task Manager –Time Required: Approximately 10 minutes –Objective: Use Task Manager to monitor and manage applications

18. Hands-On Microsoft Windows Server 200818 Monitoring Processes The Processes tab lists the processes in use by all running applications If you need to stop a process, simply highlight it and click End Process The Processes tab also shows information about each started process

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20. Hands-On Microsoft Windows Server 200820 Monitoring Processes (continued)

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22. Hands-On Microsoft Windows Server 200822 Setting Priorities Using the Processes tab within Task Manager –You can increase the priority of a process (or processes) in the list So that it has more CPU priority than what is set as its default Base priority class –The priority at which a process runs is set in the program code of the application If the base priority class is not set by the program, a normal (average) priority is set by the system

23. Hands-On Microsoft Windows Server 200823 Setting Priorities (continued) Activity 11-3: Working with Processes in Task Manager –Time Required: Approximately 10 minutes –Objective: Use Task Manager to monitor processes and to reset the priority of a process

24. Hands-On Microsoft Windows Server 200824 Monitoring Services The Services tab in Task Manager shows the services that are started, stopped, or paused If you want to manage services using more management options –Use Server Manager or the Computer Management tool

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26. Hands-On Microsoft Windows Server 200826 Monitoring Real-Time Performance The Performance tab shows vital CPU and memory performance information –Through bar charts, line graphs, and performance statistics Handle –A resource, such as a file, used by a program and having its own identification so the program is able to access it Threads –Blocks of code within a program

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28. Hands-On Microsoft Windows Server 200828 Monitoring Real-Time Performance (continued)

29. Hands-On Microsoft Windows Server 200829 Monitoring Real-Time Performance (continued)

30. Hands-On Microsoft Windows Server 200830 Monitoring Network Performance The Networking tab in Task Manager enables you to monitor network performance –On all NICs installed in the server This information can be valuable if you suspect there is a problem with a NIC in the server –And you want an immediate determination if it is working

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32. Hands-On Microsoft Windows Server 200832 Monitoring Users The Users tab provides a list of the users currently logged on You can log off a user by clicking that user and clicking the Logoff button –Ensures that any open files are closed before the user is logged off Another option is to Disconnect a user

33. Hands-On Microsoft Windows Server 200833 Using Performance Monitor Performance Monitor –Can be used to monitor components such as hard disks, memory, the processor, a network interface, a started process, and the paging file

34. Hands-On Microsoft Windows Server 200834 Capturing Data Using Performance Monitor Performance Monitor is a tool within the Reliability and Performance Monitor The default view is in the line mode, showing a grid that you use for graphing activities on the server Counter –An indicator of a quantity of the object that can be measured in some unit, such as percentage, rate per second, or peak value, depending on what is appropriate to the object

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37. Hands-On Microsoft Windows Server 200837 Capturing Data Using Performance Monitor (continued)

38. Hands-On Microsoft Windows Server 200838 Capturing Data Using Performance Monitor (continued) Sometimes instances are associated with a counter An instance exists when there are different elements to monitor –Such as individual processes when you use the Process object You can monitor one or more objects at a time –As a way to get a better understanding of how particular objects interact You can use three view modes when monitoring objects: line, histogram bar, and report

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41. Hands-On Microsoft Windows Server 200841 Monitoring System Components When monitoring the performance of a server, four objects are often used: –Processor –Memory –Physical disk –Network interface

42. Hands-On Microsoft Windows Server 200842 Monitoring System Components (continued)

43. Hands-On Microsoft Windows Server 200843 Monitoring System Components (continued) Activity 11-4: Exploring Performance Monitor –Time Required: Approximately 10 minutes –Objective: Examine available options in Performance Monitor

44. Hands-On Microsoft Windows Server 200844 Monitoring System Components (continued) Activity 11-5: Monitoring for Processor Problems –Time Required: Approximately 15 minutes –Objective: Learn how to monitor for processor bottlenecks

45. Hands-On Microsoft Windows Server 200845 Monitoring System Components (continued) Activity 11-6: Verifying the Disk Counters –Time Required: Approximately 5 minutes –Objective: Learn to check the status of diskperf

46. Hands-On Microsoft Windows Server 200846 Using Data Collector Sets Data Collector Sets tool –Another vehicle that is used to monitor performance and to consolidate performance information Data collector set is a collection of diagnostic and performance information in the form of a report or log There are three basic types of data collection tools and formats: –Performance counters and performance counter reports –Traces and trace reports –System configuration data

47. Hands-On Microsoft Windows Server 200847 Using Data Collector Sets (continued) Performance counter report –Tracks information using objects, counters, and instances A trace monitors particular events Trace report contains only those instances when the events occur Data collector sets can be created in several ways –One way is to use a predefined data collector set –Using a predefined data collector set helps to take the guesswork out of what to monitor

48. Hands-On Microsoft Windows Server 200848 Using Data Collector Sets (continued) The Data Collector Sets tool also enables you to start a wizard and select a template to use for creating a data collector set Each data collector set consists of properties that you can configure as follows: –General –Directory –Security –Schedule –Stop Condition –Task

49. Hands-On Microsoft Windows Server 200849 Using a Wizard and a Template to Create a Data Collector Set Four templates that can be deployed from the Create new Data Collector Set Wizard: –Active Directory Diagnostics –Basic –System Diagnostics –System Performance The Create new Data Collector Set Wizard steps you through deploying one of these templates

50. Hands-On Microsoft Windows Server 200850 Using a Wizard and a Template to Create a Data Collector Set (continued) Activity 11-7: Using a Template for a Data Collector Set –Time Required: Approximately 20 minutes –Objective: Create a data collector set from a template

51. Hands-On Microsoft Windows Server 200851 Returning to a Report and the Importance of Network Data After you create a report, you can go back to it by finding that report –Under Reports in the tree within the Reliability and Performance Monitor tool Monitoring the network is one of the monitoring tasks you should set out to do early on –Provides a way to determine baselines –And later, to compare baseline data with current system performance statistics to locate a problem source

52. Hands-On Microsoft Windows Server 200852 Returning to a Report and the Importance of Network Data (continued) Plan to gather data such as the following: –Network Interface performance counter –IPv4 and IPv6 performance counters –TCPv4 and TCPv6 performance counters

53. Hands-On Microsoft Windows Server 200853 Returning to a Report and the Importance of Network Data (continued) Activity 11-8: Viewing a Report –Time Required: Approximately 5 minutes –Objective: Learn how to go back to view a report you have already created

54. Hands-On Microsoft Windows Server 200854 Using a Predefined Data Collector Set Activity 11-9: Using the LAN Diagnostics Data Collector Set –Time Required: Approximately 15 minutes –Objective: Use the predefined LAN Diagnostics data collector set

55. Hands-On Microsoft Windows Server 200855 Using Reliability Monitor Reliability Monitor –Tracks the combined hardware and software reliability of a system from the time the system was installed –Helps you to judge the overall system reliability while taking into account multiple factors System Stability Chart –Enables you to view the overall reliability over the last month to many months at a glance

56. Hands-On Microsoft Windows Server 200856 Using Reliability Monitor (continued) System Stability reports: –Software (Un)Installs –Application Failures –Hardware Failures –Miscellaneous Failures

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59. Hands-On Microsoft Windows Server 200859 Using Reliability Monitor (continued) Activity 11-10: Using Reliability Monitor –Time Required: Approximately 15 minutes –Objective: Learn how to use Reliability Monitor

60. Hands-On Microsoft Windows Server 200860 Implementing the SNMP Service Simple Network Management Protocol (SNMP) –Used for network management on TCP/IP-based networks –Provides administrators with a way of centrally managing workstations, servers, hubs, and routers from a central computer running management software SNMP can be used for the following: –Configuring network devices –Monitoring the performance of a network –Locating network problems –Monitoring network usage

61. Hands-On Microsoft Windows Server 200861 Implementing the SNMP Service (continued) SNMP provides network management services through agents and management systems SNMP management system (a computer running management software) –Sends and requests information from an SNMP agent SNMP agent (any computer or network device running SNMP agent software) –Responds to the management system’s request for information

62. Hands-On Microsoft Windows Server 200862 Implementing the SNMP Service (continued) Microsoft operating systems and components compatible with SNMP: –Windows Server 2008 –Windows Server 2003 –Windows 2000 Server –Windows 2000, XP, and Vista –WINS servers –DHCP servers –Internet Information Services servers –Microsoft RAS and IAS servers

63. Hands-On Microsoft Windows Server 200863 Implementing the SNMP Service (continued) Activity 11-11: Installing SNMP Services –Time Required: Approximately 5 minutes –Objective: Install SNMP

64. Hands-On Microsoft Windows Server 200864 Implementing the SNMP Service (continued) Activity 11-12: Configuring the SNMP Service –Time Required: Approximately 10 minutes –Objective: Learn how to configure the SNMP service

65. Hands-On Microsoft Windows Server 200865 Summary Server monitoring enables you to establish benchmarks or baselines to help identify areas that need improvement and to identify problem areas A server has many services running at the same time Task Manager enables you to monitor applications, processes, services, system performance, network performance, and logged-on users Performance Monitor is one of a suite of tools offered through the Reliability and Performance Monitor

66. Hands-On Microsoft Windows Server 200866 Summary (continued) A data collector set is another tool in the Reliability and Performance Monitor that enables you to collect data about a server or network and compile the data into a report The Reliability Monitor is yet another tool in the Reliability and Performance Monitor Windows Server 2008 offers the SNMP service, which you can choose to install