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Good Business Sense 1 l 1,000 + interviews – 38 different questions l 5 Customer Focus Groups - Parents l 5 Customer Focus Groups - Children l Interviewees from different areas & 4 States
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Good Business Sense 2 WAVES W ritten A udio V isual E motional S ensory
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Good Business Sense 3 TEAM T Parents are open for discussion, but still in control E Parents agree with children most of the time A Parents have authority and power M Children get what they want if persistent enough
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Good Business Sense 4 Findings $$$$
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5 l $140 per week –Up 6.5% on last year l Earning or pocket money (80%) - Spending 70% on food
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Good Business Sense 6 Parents Down – 25% High Schoolers Up - 31% Health food Knowledge Static
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Good Business Sense 7 GBS Study Findings Who’s Involved in Decisions?
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Good Business Sense 8 Buying weekly groceries 84% l Mothers are by far the most involved in Cooking main meals during weekdays and weekends 88% & 75% Packing the school lunches 75% Buying fast food 42% Choosing where to eat out 45% Buying snack food 68% Buying health food 87%
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Good Business Sense 9 l Fathers are most involved in Cooking on weekends 21% Choosing where to eat out 38% Buying fast food 41%
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Good Business Sense 10 Children Have Their Say School Lunches 41% Health Food 36% High Schoolers: Fast Food - 40% Primary: Breakfast Food - 34%
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Good Business Sense 11 l Sweet or savouty doesn’t matter Value for money - 35% Health - 27% Product not messy - 14% Keeps them going - 14%
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Good Business Sense 12 l Main choices for children Fruit - 34% Ice cream/ice block - 23% Bread/toast - 17%
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Good Business Sense 13 l Weekly Shopping Bill $140 l Snacks $35 l About $4 per category
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Good Business Sense 14 The Snackers Order Of Preference ice cream/ice blocks salty snacks (eg chips) cakes/muffins muesli bars sweet biscuits savoury biscuits Kids spend $10.27 per week
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Good Business Sense 15 l Hungry Customers - 1/3 kids skip breakfast l Convenience a Factor in 25% sales l What Sells : quick/easy to prepare snack- sized sharable fun - play, identity variable healthy: able to substitute breakfast
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Good Business Sense 16 Snacking - Adults l Frequency
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Good Business Sense 17 Snacking l Reasons could be more prominent
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Good Business Sense 18 Type of snacks l Most popular l Never would Fruits - 62% Cereal - 24% Cheese - 22% Bread/toast - 19% Flavoured Salmon - 86% Sardines - 81% Flavoured Tuna - 75%
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Good Business Sense 19 Conclusions - Snacking l Majority of adults snack twice a day (42%) l Most popular snack is fruit (62%) l Canned fish is rarely eaten as a snack l Fortification means healthier snacks
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Good Business Sense 20 Packaging l Influence over purchase l Features that attract respondents Colour - 35% Nutritional label - 31% Easy to read - 26% Design - 23% First time purchase - 61% Never influences purchase - 33% Always influences purchase - 6%
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Good Business Sense 21 l Parents influenced by: –in-store promos/display (50%) –special offers (44%) l Parents never influenced by: –money back/cash-back offers (29%) l Kids influenced by: –give-aways(36%) –money back/cash-back offers (30%)
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Good Business Sense 22 l Sell to TEAM – Asses product for personality differences and multi- sensory perceptions l Pair promo for kids with incentive for Mum l Fliers/recipies beat PR l Educate: kids re breakfast value, parents re snacking habits l Greatest influence of all Family and Friends (24- 53%)
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Good Business Sense 23 Eating out - Research Choosing where to eat out Mother - 45% Father - 38% Children - 11%
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Good Business Sense 24 Research l Main factors involved in influencing Purchasing habits Choice of food Value for money - 57% Quality - 50% Taste & flavour - 46% Family - 29% TV advertising - 16%
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Good Business Sense 25 Main reasons for not purchasing pre-packaged foods l Prefer own home-cooked meal 40-60% l Freshness l Taste
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Good Business Sense 26 Opportunities for pre-packaged meals l Added Natural Ingredients = More Sales l Main Locations For Purchase Are Supermarkets - 43% Shopping Centre Food Court - 26%
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Good Business Sense 27 Research Reasons for not purchasing 30% would buy chilled ready meals if modified Prefer home-cooked meals - 40-60% Price - 16% Taste - 16% Freshness - 15% Weekly - 20% Monthly - 27%
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Good Business Sense 28 Opportunities for pre-packaged food (cont.) l Sell to females 77% l Preach to males 18% l Make them look fresh especially salads l Package deals by coupling l Create an entire balanced meal for consumers
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Good Business Sense 29 Conclusions COMMUNICATECOMMUNICATE Meals ADDRESSADDRESS Convenience Saves Time Easy Price Taste Freshness
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Good Business Sense 30 Level and Importance of Nutrition l Level of Nutrition l Importance l Is nutrition very important? Medium - 58% of respondents High - 38% of respondents Very Important - 74% Somewhat Important - 23% Females - 78% Males - 64%
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Good Business Sense 31 Conclusions - Level and Importance of Nutrition l Beneficial to emphasise nutritional benefits of foods to both males and females. l Opportunity to market benefits of nutritious foods to men l Food manufacturers and retailers can enhance food product appeal by offering consumers nutritional products
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Good Business Sense 32 Conclusions - Level and Importance of Nutrition (con’t) l Nutrition is not the only factor affecting preference, purchase and consumption. Only 34% consider level of nutrition to be high even though nutrition is considered very important (74%). l Further studies can be conducted into the relationship between importance and level of nutrition
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Good Business Sense 33 Turning Attitude into Action l Research shows consumers consider nutrition to be very important, but few regard themselves as having a high level of nutrition in their diet
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Good Business Sense 34 Action l Our ongoing studies seek to understand the attitude behaviour gap l Greater understanding will lead to more effective marketing strategies for food products
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Good Business Sense 35 Main Reasons for Pre-packaged Food Purchase l Convenience range between 12% and 60% l Saves time - 9-37%
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Good Business Sense 36 Research Findings “The Eating Habits of Families in Australia and Influence of Children” l Main person involved in: Cooking Purchasing fast food Mother - 75% Mother - 42% Father - 41% Children - 13%
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Good Business Sense 37 Conclusions l HMR market can draw from home cooking, take- away and eating out markets l Products should be targeted at males and females as a large proportion of both are involved in purchase decisions for food l Messages should focus on value for money, quality and taste l Market to different families through different mediums
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Good Business Sense 38 Research Findings “Eating Patterns and Nutrition Values in Australia” 59% of respondents sometimes purchase frozen foods Reasons for purchasing pre-packaged foods and meals –Convenience (12 - 60%) –Saves time (9 - 37%) –Easy to cook (11-27%)
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Good Business Sense 39 Research Person in family most likely to purchase pre-packaged meals: Male adult - 18%Female adult - 77%
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