1. Prepared by DI Product Marketing DI Case Studies Concorde Hotel Kuala Lumpur D-Link Malaysia DI Product Marketing June 2007 Service DWL-3500AP, DWS-3024 6070022

2. Prepared by DI Product Marketing Concorde Hotel Kuala Lumpur Current Scenario Concorde Hotel Kuala Lumpur is located in the Golden Triangle of Kuala Lumpur, the capital of Malaysia. This area is the city’s business centre, shopping district and major tourist attractions are within walking distance. Concorde Hotel had an existing wired network However, the hotel management wanted to provide wireless hotspots within the hotel The wireless access will be open to special hotel guests which provides added service especially for business clients The hotel management also require the solution to be easy to managed through a unified solution Parent group HPLGroup Type Public Establish HPL started in 1980 HQSingapore Key PersonOng Beng Seng (HPL MD) No of Hotels 22 hotels in 8 countries Number of floors 19 Number of rooms 500 Business Lineshotelier, properties development, F&B, food distribution and retail URLhttp://www.concorde.net/kl

3. Prepared by DI Product Marketing Concorde Hotel Kuala Lumpur Requirements and Challenges Concorde Hotel Kuala Lumpur Requirements Setup a secure, high speed wireless network within the hotel with minimum disruption to the environment and guests. Wireless network must integrate into existing legacy network with minor customizations and be easy to setup to fit hotel requirement Wireless AP distributed throughout the hotel must be easily managed from a single console or device Challenges D-Link Face Rollout of a large number of APs in the 19 storey hotel premise with minimum disruption and noise to hotel guests and downtime. To reduce disruption of hotel service and ensure the service is available, the speed of deployment was critical Advance planning is needed to determine the placement of the APs to ensure coverage and signal strength is sufficient to penetrate walls into the each of the 500 guest rooms Hotel needed support as staff has no previous exposure to wireless technology. Hotel staff needed to be trained to support the solution. New solution should have minimum downtime and disruption for the hotel guests when the guest uses the service

4. Prepared by DI Product Marketing D-Link Malaysia Winning the Project and Solution Details D-Link Malaysia won the project against 3Com D-Link Malaysia won the project because of the following reasons: Arrange equipment loan to Concorde Hotel to verify key features which allow the hotel management to gain confidence in the product Willingness to work with client to understand their requirement and recommend the needed solution to the client Solution recommended was better and less costly then competitor Able to deliver and setup the solution in the time frame required by the client D-Link local office provides a local presence and assurance to the client Support for the customer with onsite site survey, AP planning and technical training for the customer Solution Details ModelQtyMain Features/Functions that users look for DWL-3500AP95Deploy 5 Wireless AP/Floor in common area. DWS-30242Wireless AP management and security with auto channel and RF management

5. Prepared by DI Product Marketing Key Benefits and Deployment Benefits Concorde Hotel now enjoy: Achieve project requirements to provide wireless access through minor customizations at a reasonable cost Wireless network provide more value added service to guests and staff within hotel premise. Guests can be mobile within the hotel with more flexible ways and options to access networks and resources, no longer limited by wired lines DWS-3024 provided control, security and management features that are key requirements to allow the hotel staff to manage AP better DWS-3024 DWL- 3500AP Storey 10 Storey 11

6. Prepared by DI Product Marketing Thank You