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Published byMegan Thomas Modified over 9 years ago
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Library Managers: Motivating Employees & Maintaining Morale Presented by: Melissa Kizior
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Definitions : Motive – “something (as a need or desire) that causes a person to act” Motivation – “to provide with a motive”; can be intrinsic or extrinsic; leads to morale Morale – “the mental and emotional attitudes of an individual to the tasks at hand”; “ ‘a sense of common purpose with respect to a group’ ” (emphasis added)
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Roles of Library Managers: “Director” of staff activities Leader, Mentor “Provider of Hope” Motivator Example Active, not passive Team member
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Traditional Motivation Theories: Maslow’s hierarchy – five types of needs Herzberg’s two-factor – “maintenance” vs. “motivational” factors Vroom’s expectancy – rewards: positive vs. negative (more rewards = higher motivation) Adam’s equity – equality in rewards Skinner’s reinforcement – reinforcement: positive vs. negative
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Why Motivate? “Some libraries, mired in hierarchical leadership structures, closed communication systems, and restrictive policies, drain the life out of users’ curiosity and damage staff morale as well” Higher motivation leads to better performance Happier, more fulfilling workplace for all Positivity radiates from staff to patrons Where would you like to work?
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Different Approaches: Increase FUN! Goals – clear & attainable Incentives – intrinsic vs. extrinsic Random acts of kindness Monetary rewards Merit-based pay Rotate duties & projects Be flexible – value personal time when scheduling Attend professional events & join organizations Foster working relationships
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“Best” Approaches: Earn staff respect Communicate openly & honestly Offer recognition & praise Harness creativity Celebrate accomplishments “Walk the walk” Ask!
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Summary: “Staff morale is always a concern for the good director” (emphasis added) Listen to suggestions of all staff members. If managers “allow creative input and suggestions,” … “[then] staff members feel a sense of ownership and pride in where they work. This … fosters a more positive environment which boosts morale.” Remember our “COMMON PURPOSE,” MISSION and VISION!
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