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Cargill Corn Milling North America 1 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill In writing. (Copyright Cargill, Incorporated 2009. All rights reserved.) Organizational Profile, Leadership and Journey to Excellence Alan Willits President, Business Unit Leader Cargill Corn Milling North America WSQA Symposium 2009
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Cargill Corn Milling North America 2 Agenda Organizational Profile Cargill Corn Milling Journey to Excellence
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Cargill Corn Milling North America 3 Cargill Overview Began in 1865 International Provider Food Agricultural Risk Management More than 160,000 Employees Located in 67 Countries Over $120 Billion in Revenues Privately Owned Company
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Cargill Corn Milling North America Cargill Overview 4
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Cargill Corn Milling North America 5 Corn Milling – Vision Purpose To be the partner of choice of the customers we serve “We feel the valuable impact of your partnership everyday and know that without Cargill, it would not have been possible to develop the zero-gram trans fatty acid oil our customers were seeking.” Janice L. Fields Executive Vice President & Chief Operating Officer McDonald’s USA, LLC
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Cargill Corn Milling North America 6 Corn Milling – Vision Mission To deliver distinctive value to customers in the Food, Feed, and Fermentation market segments
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Cargill Corn Milling North America 7 Corn Milling – Vision Values Demonstrate Integrity Injury Free Expand Customer Focus Be Innovative Develop Talent Promote Collaboration Demand Accountability Strengthen Communities
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Cargill Corn Milling North America Oil 88 Corn Milling – Products and Markets FOOD Corn Sweeteners HFCS Corn Syrup Sugar Dry Corn Ingredients Corn Sweeteners HFCS Corn Syrup Sugar Dry Corn Ingredients Corn Milling
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Cargill Corn Milling North America Corn Gluten Meal Corn Gluten Feed Corn Gluten Meal 99 Corn Milling Corn Milling – Products and Markets FEED
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Cargill Corn Milling North America Acidulants Ethanol Industrial Starch Acidulants Ethanol Industrial Starch 10 Corn Milling – Products and Markets FERMENTATION Corn Milling
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Cargill Corn Milling North America Oil 11 Corn Milling – Products and Markets FOOD Corn Sweeteners HFCS Corn Syrup Sugar Dry Corn Ingredients Corn Milling FEED FERMENTATION Corn Milling Corn Gluten Feed Corn Gluten Meal Acidulants Ethanol Industrial Starch
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Cargill Corn Milling North America 12 Corn Milling – Services Technical Support Co-located Partner Support Third Party Marketing Sales Blair, NE – Bioprocessing Center
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Cargill Corn Milling North America 13 Corn Milling – Demographics
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Cargill Corn Milling North America 14 Corn Milling – Locations (Mexico City) Facilities Terminals Corporate Office
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Cargill Corn Milling North America 15 Corn Milling - Enterprise Approach AccountingRisk ManagementTechnical SupportHRITSupply Chain Corn Sweeteners Sugar Corn Gluten Feed Corn Gluten Meal Oil Dry Corn Ingredients Ethanol Acidulants Industrial Starch PLANT OPERATIONS Corn Milling – Structure FoodFeedFermentation
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Cargill Corn Milling North America 16 Systematic Process Benefits Complex Organization Culture Variances Differing Product Life Cycles
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Cargill Corn Milling North America 17 Cedar Rapids Flood – June 2008
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Cargill Corn Milling North America Category 1.0 – Leadership 18
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Cargill Corn Milling North America 19 Leadership Leadership System Two-way Communication Ethics / Governance Employee Empowerment Social Responsibility
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Cargill Corn Milling North America 20 Leadership System
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Cargill Corn Milling North America 21 Two-way Communication Senior Leadership Team Tour Corn Milling Forum Quarterly Town Hall Meetings Scorecard Results Open Communications
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Cargill Corn Milling North America 22 Ethics / Governance Formal Reviews Monitoring of Processes Audit Processes
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Cargill Corn Milling North America 23 Employee Empowerment Safety Talent Management High Performance Teams Innovation Process Engagement Focus
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Cargill Corn Milling North America 24 Social Responsibility United Way Sister Plants Facility Programs Sustainability
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Cargill Corn Milling North America 25 Social Responsibility, Cont’d Impact of Products on Society Food Safety Health and Wellness Food for Fuel
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Cargill Corn Milling North America Journey to Excellence 26
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Cargill Corn Milling North America 27 1967 – Cedar Rapids, IA The Early Years
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Cargill Corn Milling North America 28 Chairman’s Quality Award Corn Milling Recipients 1991 – Eddyville and Memphis 1992 – Eddyville and Memphis 1993 – Eddyville and Memphis 1994 – Cedar Rapids and Dayton 1995 – Cedar Rapids and Dayton 1996 – Cedar Rapids and Dayton 1998 – Blair 1999 – Blair and Cedar Rapids 2000 – Cedar Rapids
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Cargill Corn Milling North America 29 2002 – Enterprise Application Scored Poorly No Site Visit Objected Nov 6, 2002 The Defining Moment
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Cargill Corn Milling North America 30 “If you truly think you are better than this score indicates, then get to work and prove it!” - Greg Page The Defining Moment
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Cargill Corn Milling North America 31 The Defining Moment
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Cargill Corn Milling North America 32 Preparing for Baldrige 2004 2006 Cargill Business Excellence Awards 2008
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Cargill Corn Milling North America 33 Baldrige Process 2006 Application Excellent Feedback Report 2008 Application Resources Site Visit – October 2008 Chance to Tell Our Story November 24 th, 2008
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Cargill Corn Milling North America 34 2008 Baldrige Process “Thank you, Mr. Secretary! That’s awesome!”
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Cargill Corn Milling North America 35 2008 Cargill Corn Milling North America Earns FIRST Baldrige Award
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Cargill Corn Milling North America 36 Corn Milling Journey Leadership Involvement and Support Key Takeaways: Relentless Determination Utilizing Resources Accepting Feedback
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Cargill Corn Milling North America 37 Leadership Continuous Journey
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Cargill Corn Milling North America 38 CONFIDENTIAL. This document contains trade secret information. Disclosure, use or reproduction outside Cargill and inside Cargill, to or by those employees who do not have a need to know is prohibited except as authorized by Cargill In writing. (Copyright Cargill, Incorporated 2009. All rights reserved.) Organizational Profile, Leadership and Journey to Excellence Alan Willits President, Business Unit Leader Cargill Corn Milling North America WSQA Symposium 2009
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