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Why you should work with CI.. October 2011. The Company Complete Innovations (CI) is a leading global provider of mission critical fleet, asset and mobile.

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Presentation on theme: "Why you should work with CI.. October 2011. The Company Complete Innovations (CI) is a leading global provider of mission critical fleet, asset and mobile."— Presentation transcript:

1 Why you should work with CI.. October 2011

2 The Company Complete Innovations (CI) is a leading global provider of mission critical fleet, asset and mobile workforce management solutions Incorporated in 2000 by Tony Lourakis & Andrew Merisanu Headquartered in Toronto, Ontario 9th Fastest growing company in Canada (2003 Profit HOT50), Profit200 fastest growing companies in Canada (2009, 2010, 2011) Over 70 employees and over 5,000 customers

3 TELUS, Canada’s second largest wireless carrier whom CI have been successfully partnering with for over 8 years TELUS and CI launched TELUS Fleet Tracker in April 2007 in response to market demand for a fleet management solution It was the first TELUS-branded and supported wireless business application of its kind Together, TELUS and CI have loaded over 40,000 subscribers to date in a market smaller than the state of California, making TELUS a national leader in fleet management and GPS solutions for business Proven Success

4 CI AMA Product Portfolio ProductDescription Courier Complete Complete operations management system for courier, messenger, expediting and distribution companies. Fleet Complete Fleet Tracker Track the near real-time location of fleet vehicles using a hardwired in-vehicle GPS modem Fleet Complete Asset Tracker Track the location of non-powered assets such as trailers, containers and equipment using a battery powered GPS modem Fleet Complete Track & Dispatch Comprehensive mobile workforce tracking and dispatch solution using BlackBerry and Windows Mobile based devices

5 Courier Complete ProductCourier Complete Description Complete operations management system for courier, messenger, expediting and distribution companies Key Features Order entry, dispatching, pricing, billing, scheduled orders, mobile app enabling drivers to update the status of jobs, scan barcodes and capture electronic proof of delivery signatures and a web module to enable customers of the courier company to enter and track orders online Supported Devices BlackBerry Motorola ES400, MC55, MC75 General PricingStarts at $30 per month* on a 3-year contract Positioning Most widely used courier software in North America with over 400 courier companies using Courier Complete to operate their business Scales up and down – ideal for small companies to large enterprises Additional Infowww.couriercomplete.com

6 What is Fleet Complete? Fleet Complete is your all-in-one fleet tracking, asset tracking and mobile workforce management solution. Track your assets, vehicles and workers in real-time while gathering data from the field and optimizing operational efficiencies.

7 Three Solutions on One Platform, Accessible from Everywhere All 3 Fleet Complete solutions can be tracked and managed from:.NET PC App Browser App Mobile Browser App iPad App Fleet Complete PC Application Fleet Complete Track and Dispatch BlackBerry or Motorola Fleet Complete Asset Tracker XT5000 Fleet Complete Fleet Tracker MGS200 or MGS500

8 Fleet Complete Fleet Tracker ProductFleet Complete Fleet Tracker Description Track the location of fleet vehicles using a hardwired in-vehicle GPS modem Key Features Track near real-time location of vehicles Monitor speeding, idling, hard braking, rapid acceleration, hard cornering and vehicle sensors such as door sensor or PTO Geo-fencing Fleet maintenance Sophisticated rules, alerts, reporting and dashboard Supported Devices MGS200 MGS500 General Pricing Starts at $37 per month* on a 3-year contract – Includes MGS200, standard installation, Fleet Complete subscription, training and support Positioning Most widely used AVL/fleet tracking software in Canada with over 5,000 businesses using Fleet Complete to track and manage over 40,000 vehicles Scales up and down – ideal for small companies to large enterprises Additional Infowww.fleetcomplete.com

9 Fleet Complete Fleet Tracker – MGS200 Key Features: 4 Inputs / 2 Outputs Monitors speed, idling, engine hours, harsh braking, rapid acceleration and hard cornering Built-in accelerometer Battery voltage sensor Low power consumption MGS200 Optional Features: Battery backup Temperature sensors Driver ID Garmin Integration Engine starter disablement (using output) Monitor any “on/off” sensor such as door sensor or PTO sensor

10 Fleet Complete Fleet Tracker – MGS500 Key Features: HSPA Ethernet port for direct connection to devices such as laptops or Wi-Fi Router, which makes the vehicle a moving Hotspot 13 Inputs / 3 Outputs / 3 Serial Monitors speed, idling, engine hours, harsh braking, rapid acceleration and hard cornering Built-in accelerometer Battery voltage sensor & low power consumption Optional Features: Battery backup Temperature sensors Driver ID Garmin Integration Engine starter disablement (using output) Monitor any “on/off” sensor such as door sensor or PTO sensor MGS500 WIFI Router

11 Fleet Complete MGS Accessories Optional MGS Accessories: Battery backup Temperature sensors Driver ID Garmin Integration Engine starter disablement (using output) TPASS Work Alone Solution Monitor any “on/off” sensor such as door sensor or PTO sensor Temperature Sensor Driver ID Tags and Key Fob TPASS – Work Alone Solution Garmin Integration

12 Fleet Complete Asset Tracker ProductFleet Complete Asset Tracker Description Track the location of non-powered assets such as trailers, containers and equipment using a battery powered GPS modem Key Features XT5000 battery powered GPS modem enables you to track non- powered assets for up to three years based on one location transmission per day Easy self-install Weather resistant modem Supported DevicesXT5000 General Pricing Starts at $20 per month on a 3-year contract, which includes XT5000 or a purchase option on a $10 per month 1-year contract is available Positioning Track and manage your assets, vehicles and mobile workers using the Fleet Complete platform Optimize asset utilization Recover lost or stolen assets Additional Infowww.fleetcomplete.com

13 Fleet Complete Asset Tracker – XT5000 XT5000 Fleet Complete Asset Tracker enables you to monitor the location of your high-value assets such as trailers, containers and equipment The XT5000 is a fully self-contained modem with integrated GPS, cellular and PCS antennas, motion detector and internal battery that lasts up to 3 years based on one location transmission per day.

14 Fleet Complete Track & Dispatch ProductFleet Complete Track & Dispatch DescriptionComprehensive mobile workforce tracking and dispatch solution Key Features Customizable work-order templates with customizable workflow Track the near real-time location of your mobile workforce Dispatch work-orders to mobile devices Mobile workers can capture field data and update the status of their jobs, scan barcodes and capture electronic signatures Track work-order SLA performance Supported Devices BlackBerry Motorola ES400, MC55, MC75 General PricingStarts at $25 per month on a 1-year contract Positioning Ideal for companies that are currently dispatching work orders using voice, paper or other manual based processes Can easily be integrated with existing back-office systems using Web Services Additional Infowww.fleetcomplete.com

15 Fleet Complete Track & Dispatch In addition to monitoring your mobile workers’ location you can: Locate the closest mobile worker to a job request Dispatch directly to the mobile worker’s device Receive acceptance/rejection of the dispatch request Monitor the job progress with real-time status updates of the work-order Capture electronic signature POD Scan barcodes of items being picked up or delivered Motorola ES400 BlackBerry

16 Benefits of Fleet Complete Real-time customer service – get a competitive edge by knowing where your resources are. Operational efficiencies – Reduced fuel costs, save on insurance premiums, reduced fleet maintenance costs and increased mobile workforce productivity, all of which can be achieved with the help of Fleet Complete. Increased revenues – Would you like your mobile workforce to perform more work in a day? Use Fleet Complete to reduce wasted time, increase dispatcher efficiency and dispatch the closest ideal worker to the next job.

17 Why CI Has Been Successful Proven track record with many years of effective joint selling with TELUS CI understands how to work with wireless carriers CI is EXCLUSIVE to TELUS in Canada and AT&T in the United States Winning formula – Single bill with a simple all-inclusive monthly fee to the customer for the entire solution including software, hardware, installation, training and support

18 Identified Markets Successful Not as Successful Service Fleets - HVAC - Plumbers - Electricians - Technicians - Landscape - Property Management - Restoration & Repair - Construction - Environmental Services - Oil & Gas Government - State, County and City fleets - Long haul / Over-the-road transportation - Snow plows (with integration to spreader) - Taxi Delivery Fleets - Courier - Parts Delivery - Office Supplies Delivery - Furniture Delivery - Food & Beverage Delivery - Armored Vehicles - Passenger (Limo, Patient Transfer) - Tow-Trucks - DSD, DHD

19 Tips on Identifying Opportunities If the company has a picture of a vehicle on their website, it is a good indication that they have a corporate fleet If you see a vehicle with a fleet number, it is a good indication that they have a large fleet of vehicles If you see a “how’s my driving” bumper sticker, it is a good indication the company cares about their drivers being responsible on the road If you see a vehicle with a company logo where is it is not supposed to be, the owner probably doesn’t know it’s there (hockey rink, casino, bar/pub, etc.) Any type of company that does a high-volume of deliveries is an ideal candidate, such as couriers, parts delivery, office products, etc.

20 How Selling CI Products Can Help Make You Successful? CI provides a rich product portfolio for selling to existing customers CI product’s provide a great reason or door-opener for speaking to new customers CI product’s are High ARPU solutions CI product’s are sticky solutions with low churn (historically less than 1%) Channel support provided by CI across USA

21 Sales Support Regional Sales Managers across US in addition to Inside Sales Channel Specialists Level 1, 2 & 3 technical support team to assist with any post sales issues Free post-sales application training for the customer Professional Services team available to provide integration and customization services Online sales portal for quick and easy quoting and order processing http://sales.completeinnovations.comhttp://sales.completeinnovations.com Online customer welcome portal with training videos http://welcome.completeinnovations.com http://welcome.completeinnovations.com National marketing support

22 Engagement Process AT&T Rep identifies Opportunity AT&T Rep qualifies Opportunity AT&T Rep to coordinate a meeting with prospect & CI Rep CI Rep will take responsibility for presenting and demoing the application to the potential customer and answering any questions related to the application and addressing the customer requirements CI Rep’s role is to be the “subject matter expert” and to help AT&T sellers convert opportunities into sales!

23 Customer Testimonials Complete Innovations has proven it many times before.. Go to www.completeinnovations.com/customers to access customer case-studies and video testimonials to learn how over 5,000 businesses have benefited by using Fleet Complete and Courier Complete

24 Why You Should Work With Complete Innovations CI has 10+ years of experience in mobile workforce technology solutions CI has an experienced and passionate executive team, backed by an awesome staff, guided by our core values and principles CI is financially strong and growing rapidly CI’s operations and infrastructure are designed to be mission-critical for high-volume and high customer satisfaction CI has a proven successful carrier distribution model CI has a leading product today and continues to invest heavily in R&D to have the leading product of the future

25 What Differentiates Complete Innovations Feature-rich software platforms that scale up to meet the needs of enterprise customers and easily scales down to be user-friendly for SMB customers Bundled, no capital outlay solutions on one bill and EXCLUSIVELY offered through AT&T Fleet Complete offers Fleet Tracking, Asset Tracking and Dispatching in one platform accessible from a rich desktop app, web browser app, iPad app and a mobile browser app CI is a MISSION-CRITICAL company that is focused on providing the best possible customer service, which includes free unlimited training and support for all customers, plus CI has a Professional Services team ready to integrate or tailor CI products to meet specific customer needs CI provides regional sales support, an easy to use sales portal for the AT&T sales force plus a AT&T / CI branded customer welcome portal

26 CI Contacts

27 Brent Quinn Regional Channel Manager – West Cell (602) 354-0939 brentq@completeinnovations.com Stephen NesbittMike Mihajlovski Channel Sales Specialist – West Channel Sales Specialist – East Office (800) 220-0779 x 242 Office (800) 220-0779 x 228 Cell (647) 637-6314 Cell (647) 637-6341 stephenn@completeinnovations.commikem@completeinnovations.com stephenn@completeinnovations.commikem@completeinnovations.com David Prusinski Vice President, US Sales Cell (416) 629-7063 davidp@completeinnovations.com General enquiries, customer service and technical support – 1-800-220-0779 support@couriercomplete.com support@fleetcomplete.com Aric Philipson Regional Channel Manager – Central Cell (214) 728-9820 aricp@completeinnovations.com Stephen Smyth Regional Channel Manager – East Cell (770) 241-9111 stephens@completeinnovations.com


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