1. How To Successfully Implement IP Video EDUCAUSE 2002 OCTOBER 2, 2002 ALAN STILLERMAN ED STOCKEY

2. Copyright Alan Stillerman and Ed Stockey, 2002. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

3. AGENDA HISTORY AND BACKGROUND QUALITY OF SERVICE (QoS) FIRE WALLS & PROXYS GATEKEEPERS/GATEWAYS DIAL PLAN CODECS DIRECTORY SERVICES REGISTRATION/SCHEDULING

4. IHETS: Basics Indiana Higher Education Telecommunication System Consortium of all accredited public and private postsecondary institutions in Indiana Created by enabling legislation in 1967 INDNET begun 1995 IHETS becomes Manager of the Indiana Telecommunications Network 1997 ITN serves all public institutions – this includes: Higher Education, K-12 schools, Public Libraries, State, County and Local government Total Sites Connected to ITN > 1,700

6. BACKGROUND TWO-WAY INTERACTIVE VIDEO –H.323 – IP VIDEO 2001 MCU TESTING – FALL 2000 RESULT: THEY ACTUALLY WORK!! RECOMMENDATION: Accord MGC 100 NEED TO LOOK AT THE VARIOUS ISSUES AND COMPONENTS NEEDED TO IMPLEMENT H.323 ON THE NETWORK – IP VIDEO TASK FORCEIP VIDEO TASK FORCE

7. QoS (Quality of Service) What is QoS –Set of techniques to manage network resources which enables the network to differentiate and handle traffic based on policy Why implement QoS – Provide consistent, predictable data delivery by managing delay(latency), delay variation(jitter), bandwidth and packet loss Bandwidth is not the complete solution

8. Quality of Service Challenges providing QoS for IP video –Head of line blocking (HOLB) –IP video uses UDP (universal datagram protocol) for transport of video and only uses TCP for control data – cannot resend lost video packets –Video uses large, variable length packets

9. Video Conferencing Traffic Packet Size Breakdown (CIF) 37% 1025-1518 Bytes 20% 513-1024 Bytes 34% 129-256 Bytes 1% 65-128 Bytes 8% 257-512 Bytes 384 kbps Video Call VVT-230 2917_05_2001_c1 ©2001, Cisco Systems, Inc. All rights reserved

10. Video Data Rate + 20% = Bandwidth Required 128kbps = 153kbps 384kbps = 460kbps 512kbps = 614kbps 768kbps = 921kbps 1.5Mbps = 1.8Mbps Video Voice Data Routing etc. Video Data Rate BW Required Provisioning < 33% of Link Capacity < 75% of Link Capacity Link Capacity “Recommendations” VVT-230 2917_05_2001_c1 ©2001, Cisco Systems, Inc. All rights reserved

11. Quality of Service - Approaches Big Pipes QoS Both

12. QoS – How We Do It ACLs (access control lists) –to identify traffic and set IP precedence. For video and/or voice precedence is set to 5. Service policies push traffic into: –Low latency queuing (Priority queue) –Reserve bandwidth for RAS –Data queues which use RED Caveat – hardware limitations – example: Cisco 25xx routers

13. QoS Bandwidth guarantees for a T1 (1.544 Mbps): 512 kb/s for video 128 kb/s for voice 64 kb/s for SNA Remainder for everything else

14. FIRE WALLS Used to block traffic by disabling ports that allow traffic to come in to a users intranet. Usual strategy –Incoming: Block everything coming in. Open ports only as necessary based on need. –Outgoing: Allow everything. H.323 Video requires the following ports to be open in both directions to allow for optimal two way videoconferencing. –1718, 1719, 1720

15. PROXYS Allows a user to be anonymous to the outside world. Acts as a filter for incoming traffic. Requires a proxy server on both sides of firewall for H.323 video

17. FIRE WALLS Tested and Certified –CISCO PIX 6.2 Currently Being Tested –Checkpoint –Gauntlet –Cisco IOS Firewall –Firebox –Linux Firewalls Firewalls that will not work with H.323 –Novell Border Manager

18. Difference between Gatekeepers and Gateways Gatekeeper –IP based –Address Resolution – Layer 3 –Bandwidth Management Call Admission Control (CAC) –Call forwarding –Technology Prefixes –Exist in hierarchies Gateway –Can transcode between ISDN, ATM and IP –Address Resolution – Layer 2

19. Limitations of Gatekeepers 4 Levels of Hierarchies Can have no more than 6 Forwarded Location Requests (LRQ) without effecting latency

20. IP Video Gatekeeper Hierarchy Institutional Gatekeepers –2 levels of hierarchy Gatekeepers located on node routers IHETS Directory Gatekeeper National Gatekeeper International Gatekeeper

22. Why Do We Need A Dial Plan? To support legacy ISDN and ATM codecs To enable a seamless connection between codecs in various parts of the state and across the nation To let people off net to be able to call IP codecs on net (Inbound calls) USER FRIENDLY

23. INDnet Dial Plan E[T]ZZZNNNNNNN E = Exit Zone Prefix. “1” (Optional) T = Technology Prefix (Optional) ZZZ = Area Code NNNNNNN = Seven digit E.164 number Based on North American Numbering Plan (NANP)

24. Dial Plan Dialing between all protocols supported 10 digit E.164 number required in order to register with IHETS core gatekeeper First three numbers must match a valid area code as defined by NANP Next seven digits can be either: a user defined number or a valid seven digit Direct Inward Dial (DID) number such as the phone number on their desk

25. Dial Plan Seven digit number on desk ensures uniqueness of 10 digit number within an area code Technology prefix required in order to dial off net to ISDN endpoint Automatically scales to national and international dial strings based on E.164 Allows for future migration to ENUM standard when implemented

30. Common Failures of Video Calls Unit has not been rebooted for several days PC NIC is not set for 100 Mbps – Full Duplex LAN/WAN is not set for 100 Mbps – Full Duplex Video call is not set up through a gatekeeper Gatekeeper not properly configured ISDN Cloud Internet Cloud CSMA/CD on 10 Mbps – Half Duplex

31. Codec Recommendations That a vendor have both a desktop (PC based) and a room system in their product line Support interoperability Ease of Support Financial considerations Based on IPVTF

32. Codec Recommendations Room Systems –Polycom Viewstation FX (Appliance Based) –VCON Media Connect 8000 (PC Based) Desktop Systems (PC Based) –Polycom ViaVideo –VCON ViGO Based on IPVTF

33. DIRECTORY SERVICES Click To Meet TM Connects Point-to-Point any protocol –IP – ATM, IP – ISDN, ATM - ISDN Creates multipoint conferences on the fly Can schedule Point-to-Point or multipoint conferences in the future Sends out e-mails notifying end users of upcoming meetings Can program all calls to go through a gateway or bridge

34. DIRECTORY SERVICES Click To Meet TM Continuous presence built in Will handle streaming media Supports firewall NAT/proxy/VPN transversal Connects to a gatekeeper Version 3 uses Microsoft’s Active Directory for user accounts –LDAP support provides the capability to support connectivity to external, 3 rd party data stores like Novell’s eDirectory, Sun ONE Directory Server (formerly iPlanet LDAP Server) and Netscape’s Directory Server

35. Dialing Made Simple Courtesy First Virtual Communications, Inc.

36. Scheduling Made Simple Courtesy First Virtual Communications, Inc.

37. REGISTRATION AND CERTIFICATION http://www.ihets.org/network/ipvi deo/ctm/index.htmlhttp://www.ihets.org/network/ipvi deo/ctm/index.html Allows QoS to be enabled on the edge and core routers Provides data for directory entry Verified by Point-to-Point and multipoint test calls

38. How To Reach Us Ed Stockey Assistant Director, Product Research estockey@ihets.org 317-263-8943 Alan Stillerman Senior Product Research Analyst astiller@ihets.org 317-263-8888