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© 2013 Overland Storage, Inc. Secure Drive Exchange Program November 2013 Update.

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Presentation on theme: "© 2013 Overland Storage, Inc. Secure Drive Exchange Program November 2013 Update."— Presentation transcript:

1 © 2013 Overland Storage, Inc. Secure Drive Exchange Program November 2013 Update

2 © 2013 Overland Storage, Inc. 2 - Confidential -. Secure Drive Exchange Offering Description Rationale for the Change The New Secure Drive Exchange Uplift Offering Contents

3 © 2013 Overland Storage, Inc. 3 - Confidential -. Program Guidelines A Secure Drive Exchange Service uplift is available for any currently supported Overland hard disk drive based product with removable drives. The cost of this uplift is in ADDITION to other service programs (surcharge). This service uplift must run concurrently with any existing Warranty or Service Agreement currently established with the product. – Example: Customer has 1 year of Care Level 2 coverage that runs concurrent with 1 year of Secure Drive Uplift A separate Secure Drive Exchange uplift is required for each system or “box”. – Example: A Snap Server with two expansion units would require three (3) Secure Drive uplifts. User is still required to return the top cover of the defective drive containing the serial number label. This program applies to the disk drives only. Controller cards, memory devises, power supplies and other parts which have no latent data storage must be returned. Includes support for 3.5” SATA and SAS HDD drives and 2.5” SSD drives What is the “Secure Drive Exchange” Program? The Secure Drive Exchange Program is designed to offer a hard disk drive (HDD or SSD) replacement alternative for end users with corporate, military, or governmental policies which prohibit data from being removed from their premises.

4 © 2013 Overland Storage, Inc. 4 - Confidential -. What is NOT included: Data recovery or data destruction. Hard drive destruction, disposal or recycling Support for tape drives For more Detailed Description along with the warranty terms and conditions can be found on the Overland Support Portal http://support.overlandstorage.com/support/service_enhancements.html http://support.overlandstorage.com/support/service_enhancements.html What is the “Secure Drive Exchange” Program? (cont’d)

5 © 2013 Overland Storage, Inc. 5 - Confidential -. Before November 2013 – Secure Drive Uplift choice was based on the number of drives the customer had installed in their unit. EWSECURE-DD8: for up to 8 drives EWSECURE-DD24: for up to 24 drives – Only 3.5”SATA / SAS drives included No coverage for 2.5” SSD drives – This offering was not consistent with how we are selling our products nor was it comparable to what our competitors offer We sell 4-drive, 12-drive, and 36-drive solutions Competitors like HP and Dell sell uplifts per unit and not based on number of drives Competitors also offer coverage for 3.5” and 2.5” drives Why the Change?

6 © 2013 Overland Storage, Inc. 6 - Confidential -. Product Family and Drive type Drive TypeSecure Drive SKU Nov 2013 and After Secure Drive Description Nov 2013 and After OLD Secure Drive SKU Before Nov 2013 SnapServer DX2, N2000SATA / SAS 3.5”EWSECURE-2U1 Year - SECURE DRIVE Exchange, 2U (applies to 3.5" SATA & SAS HDD only) EWSECURE-DD24 SnapServer DX2SSD 2.5”EWSECURE-2USSD1 Year - SECURE DRIVE Exchange, 2U (applies to 2.5" SSD drives only) Not offered SnapServer DX1, 410SATA / SAS 3.5”EWSECURE-1U1 Year - SECURE DRIVE Exchange, 1U (applies to 3.5" SATA & SAS HDD only) EWSECURE-DD8 SnapScale X2SATA / SAS 3.5”EWSECURE-2U1 Year - SECURE DRIVE Exchange, 2U (applies to 3.5" SATA & SAS HDD only) EWSECURE-DD24 SnapScale X4SATA / SAS 3.5”EWSECURE-4U1 Year - SECURE DRIVE Exchange, 4U (applies to 3.5" SATA & SAS HDD only) EWSECURE-DD24 REO 4600SATA / SAS 3.5”EWSECURE-2U1 Year - SECURE DRIVE Exchange, 2U (applies to 3.5" SATA & SAS HDD only) EWSECURE-DD24 SnapSAN S1000, S2000, S3000, S5000 SATA / SAS 3.5”EWSECURE-2U1 Year - SECURE DRIVE Exchange, 2U (applies to 3.5" SATA & SAS HDD only) EWSECURE-DD24 SnapSAN S3000, S5000SSD 2.5”EWSECURE-2USSD1 Year - SECURE DRIVE Exchange, 2U (applies to 2.5" SSD drives only) Not offered Secure Drive Uplift Offering (effective November 2013)


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