1. Marketing 361: Research Session Ms.Shana Gass, MSLS, MS sgass@towson.edu Research & Instruction Librarian Cook Library, Towson University Course Gateway: http://cooklibrary.towson.edu > Research > Course Gateways > MKTG 361MKTG 361

2. Know Your Organization Organization Site (look for “About” section, reports, etc.) Guidestar.org – Form 990

3. Marketing Environment Audit: Task Environment Components: Industry/Competitor Research Specific industry or issue Examples: – Investigate radio for WYPR – National organizations often list relevant orgs Nonprofit sector as an industry Look for reports on organizational web sites! Foundation Center

4. Industry Research Directories – Idealist.org Idealist.org – Maryland Nonprofits Maryland Nonprofits News on Nonprofits Nonprofit Statistics

5. Nonprofit Statistics: U.S. Economic Census Census of businesses* Every 5 years *Nonprofits included, but not always broken out Organized by industry (NAICS codes) Some important exclusions by sector & size Key terms: nonemployer, establishment http://factfinder.census.gov

6. National Center for Charitable Statistics http://nccs.urban.org > U.S. Nonprofit Sector http://nccs.urban.org NTEE classification (not NAICS) Stats on Organizations, giving, volunteering

7. JHU - Center for Civil Society Studies National Nonprofit Economic Data Project (NED) http://www.ccss.jhu.edu > Nonprofit Economic Data http://www.ccss.jhu.edu NED “is generating critical new information on the dynamics of the nonprofit sector by synthesizing and analyzing diverse datasets on nonprofit organizations, including data on nonprofit finances, employment and wages, and volunteering.” Bulletins include DC & Maryland

8. Cook Library Subject Gateway: Nonprofits http://cooklibrary.towson.edu/nonprofits More websites, databases, & journals on nonprofits Suggestions welcome!

10. Who is most likely to participate, donate, etc.?

11. Know Your Target Market: Secondary Data Things to consider: –Vintage –Geography: national, regional, state, county, city, DMA, zip –Unit of measure (individual, household, etc.) Types of data about consumers –Demographics –Psychographics

12. Know Your Target Market: Secondary Data Demographics –Example: American Factfinder - US Census American Factfinder - US Census Psychographics –Example: PRIZM/Claritas My Best Segments PRIZM/Claritas My Best Segments

13. Cook Library Marketing Subject Gateway http://cooklibrary.towson.edu/marketing Resources for Marketing Link to Secondary Data guide Contact info for Marketing Librarian

14. Mediamark Reporter database (link from the Marketing Subject Gateway) Clue: Index. 100 = average More info

15. Researching Radio & Nonprofits Using Cook Library Databases News – local, national, international for general or “trade” audiences Research – studies in academic AKA peer-reviewed AKA scholarly journals Case studies Advice for practitioners Opinion pieces

16. Some (Specialized) Journals in the Library Databases Autism: The International Journal of Research and Practice Broadcasting & Cable Chronicle of Philanthropy Journal of Health Care for the Poor and Underserved Nonprofit Management & Leadership Social Marketing Quarterly

17. LexisNexis Academic database

18. Combined “EBSCO” Database Search Business Source Complete Academic Search Premier ScreenshotScreenshot of a Sample Search

19. Search Time! Consult the search savvy handout Try either Business Source Complete/Academic Search combo OR LexisNexis Academic Try new techniques! Ask questions! Be ready to report! …questions to follow

20. Describe some of the recent research on volunteering. What are some recommended strategies for nonprofits for coping with the recession? What is the current state of fundraising in Maryland? Be ready to report your preliminary findings (with source)

21. Check out the Library Catalog Books on public radio, nonprofits, fundraising, social issues… The Nonprofits Subject Gateway includes an updated list of the very newest books

22. Questions? …feel free to contact me! Shana Gass 410-704-2395 sgass@towson.edu Or any reference librarian: Visit – call – IM – email – TXT* Cook Library Web Site > Ask a Librarian *New service! Dial 66746 + begin with askcook Normal txt rates apply!