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Published byChristiana Conley Modified over 9 years ago
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1 CONTRACTORS QUALITY SYSTEMS ASSESSMENT TO ISO 9000 By: Tawfiq Al-Atiq December 1996 Presented to: Dr. Sadi Assaf & CEM-520 Class Presented by: Eid S. Al Shammari December 23, 2003
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2 Outlines Objective Research Methodology Results Conclusion Recommendation
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3 To Assess Construction Contractors Regarding their Quality System Against ISO 9000 Requirements Objective
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4 Research Methodology Literature Review for ISO History, Background & application Questioner Questioner Developing & Survey Survey Questioner Questioner Developing & Survey Survey Findings, Conclusion & Recommendation Data Collection & Analysis
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5 Results
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6 Intr’l organization of Standardization Different Standards Bodies from 117 Countries Greek Word ISO Family ISO Clauses ISO Growth in KSA What is ISO 9000 ?
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7 ISO Certification Process Initial visit Formal Assessment Certification is Granted Correction of Deviation Supplier docum. review
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8 Internal Quality Sys: Provide Confidence to Management Increases Efficiency & Profitability Minimize waste External Quality Sys: Provide Confidence to Client Ensure Satisfaction ISO & Construction
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9 Survey Outputs Familiarity of ISO 9000 Total Fully Familiar6 Partially Familiar6 Not Familiar3 Applicability of ISO 9000 Total Applicable & Beneficial 10 Have Reservation2 No Comments3
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10 Survey Outputs Reasons behind Adopting ISO 9000Total Management Initiatives6 Customer Requirement6 Expect Demand in Future3 No Demand7
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11 Survey Outputs
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12 Survey Outputs
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13 Survey Outputs
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14 Two Contractors were Certified Three Contractors are Requested by Major Customers to Comply With ISO 9000 High Cost, Resistance to Change, Remote Job Site Cultural & Languages Difficulty General Weakness of Contractors Quality System Conclusion
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15 Recommendations Promote Awareness Third Party Certification Bodies in KSA
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16 Thank You
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