1. 20 Years But The Best Is Yet To Come Gareth Tancred CEO

2. BIFM Ireland Conference 2013 20 th Anniversary

3. BIFM Ireland Conference 2013 The early years >British Institute of Facilities Management formed 1 September 1993 >Formed from a merger of: >Institute of Facilities Management (IFM) and >Association of Facilities Management (AFM) >Facilities management represented by IAM’s Office Design and Office Services Division can be traced back to 1968 >2018 = a half century of FM!

4. BIFM Ireland Conference 2013 Select highlights 1993-2001 1993: BIFM formed 1993: BIFM formed 1994: First BIFM conference 1994: First BIFM conference 1995: Approx. 3,000 members 1995: Approx. 3,000 members 1996: ‘Facilities Management World’ published quarterly 1996: ‘Facilities Management World’ published quarterly 1997: First Ireland Region conference 1997: First Ireland Region conference 1998: ‘FM, the new agenda’ was the conference theme 1998: ‘FM, the new agenda’ was the conference theme 1999: International SIG set up 1999: International SIG set up 2000: 6,000 th member joins 2000: 6,000 th member joins 2001: First BIFM Awards 2001: First BIFM Awards

5. BIFM Ireland Conference 2013 Select highlights 2002-2010 2002: 7500 members 2002: 7500 members 2003: BIFM Awards outgrows The Dorchester 2003: BIFM Awards outgrows The Dorchester 2004: Restructuring – Members’ Council introduced 2004: Restructuring – Members’ Council introduced 2005: Young FM’s networking group created 2005: Young FM’s networking group created 2006: FM World Daily starts 2006: FM World Daily starts 2007: Rising FM’s SIG launched 2007: Rising FM’s SIG launched 2008: BIFM becomes an Awarding Body 2008: BIFM becomes an Awarding Body 2009: BIFM launches Good Practice Guides 2009: BIFM launches Good Practice Guides 2010: New Certified member grade 2010: New Certified member grade

6. BIFM Ireland Conference 2013 Select highlights 2011-2012 2011: New Affiliate member grade 2011: New Affiliate member grade 2012: BIFM entries come joint first at Global FM Awards 2012: BIFM entries come joint first at Global FM Awards 2012: Level 4 & 5 Apprenticeships launched 2012: Level 4 & 5 Apprenticeships launched 2012: 1000 th learner registered 2012: 1000 th learner registered 2012: Record entries in BIFM Awards, up 50% in 11 categories 2012: Record entries in BIFM Awards, up 50% in 11 categories 2012: BIFM emerged from recession financially strong 2012: BIFM emerged from recession financially strong 2012: Board adopts aggressive 3 year strategy 2012: Board adopts aggressive 3 year strategy 2012: Management restructure 2012: Management restructure 2012: 2 TV documentaries 2012: 2 TV documentaries

7. BIFM Ireland Conference 2013 Select highlights 2013 2013: BIFM/DWP sign agreement promoting sector 2013: BIFM/DWP sign agreement promoting sector 2013: New branch - Southern Ireland 2013: New branch - Southern Ireland 2013: New branch – Channel Islands 2013: New branch – Channel Islands 2013: BIM4FM group formed 2013: BIM4FM group formed 2013: New Level 3 qualification 2013: New Level 3 qualification 2013: BIFM launches Levels 2-7 qualifications in Malaysia 2013: BIFM launches Levels 2-7 qualifications in Malaysia 2013: Launch of BIFM TV with ITN 2013: Launch of BIFM TV with ITN 2013: Launch of Youth Program 2013: Launch of Youth Program 2013: 14000 members 2013: 14000 members

8. BIFM Ireland Conference 2013 Where are we today? Membership >Over 14,000 members >580 organisational members >Memberships spans over 60 countries >Great engaged pro-active Board and Members’ Council >Hundreds of dedicated volunteers, organising events such as this conference >Corporate Member Monthly events

9. BIFM Ireland Conference 2013 Where are we today? Qualifications >BIFM is only FM body in the world to offer such a comprehensive suite of facilities management qualifications from Levels 2–7 >2013 welcomed 2,000th learner onto the qualifications >Have over 2,200 leaners worldwide >Have employers delivering qualifications in- house >Apprenticeships in Facilities Management >Youth Programme – to make FM a career of choice

10. BIFM Ireland Conference 2013 Where are we today? Knowledge >Four Good Practice Guides so far in 2013: >Benchmarking >Space Planning and Management >Inclusive Access, Disability and the Equality Act >Recycling & Waste Management >Further guide coming on energy >FM Leaders Forums – to engage debate on key topics >BIM initiatives to support FMs >Launch of BIFM TV with ITN

11. BIFM Ireland Conference 2013 New Mission >“The professional body responsible for promoting excellence in facilities management for the benefit of practitioners, the economy and society”

12. BIFM Ireland Conference 2013 New Vision >“To be the internationally recognised authoritative voice of facilities management and the development partner of choice for professionals and their organisations”

13. BIFM Ireland Conference 2013 New Values >Passionate about delivering value to our customers about enabling professionals in their self- development and pursuit of excellence >Proud of being an independent professional body with the responsibility of advocating and advancing the profession of our profession’s ability to make a real impact on commerce, well-being and professional progression

14. BIFM Ireland Conference 2013 New Values >Progressive by ensuring that we are an agile and entrepreneurial organisation that not only responds to change efficiently but also identifies and leads change agendas. in challenging and driving the profession forward and to excel in making real world changes. >Professional in the way that we conduct our duties and activities of the Institute we are committed to professionalising facilities management and raising awareness of its importance and parity with other professions

15. BIFM Ireland Conference 2013 Thank you all for being part of the BIFM journey