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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 How to Market Yourself as a Senior Care Professional Panel Discussion Kristine Lajeunesse Always Best Care Central Connecticut Marcus Gardner Always Best Care Dallas, TX Kevin Smith Home Care Association of America
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 Franchise Owner History Kristine Lajeunesse Class of April 2009 Marcus Gardner Class of July 2008
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 Kevin Smith Director of Operations
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 Always Best Care Central Connecticut YearRevenue Monthly Avg % Change 20121,140,098$95,008109.1% 2011$545,068$45,42219.0% 2010$458,222$41,6571,709.3% 2009*$25,326$4,221N/A 2009* – 6 Months
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 Always Best Care Central Connecticut EmployeePosition/Role /ResponsibilitiesEmployee Count Kristine LajeunessePresident / Care Coordination / Marketing1 John Lajeunesse Vice President / Office Manager / Finances1 Melissa Cocola Administration / Hiring / Staffing1 Caregivers140
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 Always Best Care Dallas, TX YearRevenue Monthly Avg % Change 2012$1,574,560$131,213148.5% 2011$633,552$52,79660.5% 2010$394,768$32,897163.7% 2009$149,693$12,4741,581.9% 2008*$8,900$2,967N/A 2009* – 3 Months
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 Always Best Care Dallas, TX EmployeePosition/Role /ResponsibilitiesEmployee Count Marcus GardnerOwner / Administrator1 Mary Jane Shanks Administrator/Office Manager1 Constance Smith Marketing / Care Coordinator1 Cynthia Calbert Human Resources Specialist1 Lisa Rabitor Business Operations / Payroll Bianco Harris Weekend/Evening Clients & Staffing Coordinator 1 Ernestine McClinton Client Relations Liaison Caregivers137
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 Kevin Smith Director of Operations
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 The Home Care Association of America (HCAOA) is the nation's first association for providers of private duty home care. HCAOA Mission - The Home Care Association of America enhances the strength and professionalism of private duty home care providers through education and best practices.
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 Joined the HCAOA staff in July 2007 Initially serving as Director of Chapter Services Now serves as Director of Operations Served as a Regional Director for Tau Kappa Epsilon Fraternity Graduated from Franklin College with a degree in advertising and public relations Kevin Smith Director of Operations
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“Spotlight on Success” Always Best Care International Conference Planet Hollywood, Las Vegas Feb 24-26, 2013 How to Market Yourself as a Senior Care Professional Panel Discussion Kristine Lajeunesse Always Best Care Central Connecticut Marcus Gardner Always Best Care Dallas, TX Kevin Smith Home Care Association of America
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