1. ITTTM Short Form Tool 1 Tool 1 Short Form “Technical Foundations For Industry And technology” Topics 1. Background on the toolkit 2. Kaizen defined and introduced 3. Technological infrastructure 4. Change, culture and the technologist 5. Tool applications……

2. ITTTM Short Form Tool 1 Background On The Toolkit Develops leaders for participatory team-based technical problem solving, change. Addresses broad technical organizational issues, systems, global competition, change. Tools, techniques, problem solving practices for quality and productivity improvements. Basis of quality system organizationally, with empowered teams doing technical projects.

3. ITTTM Short Form Tool 1 Background On The Toolkit

4. ITTTM Short Form Tool 1 Documentation Tools, Lean Data Tools, Six Sigma Service, Tools Manufacturing, Non- Manufacturing Synchronous Tools, New Product Development Project Team Cultural Change And Continuous Improvement Information Analysis, Communication Systems Applied Research, Project Structure Enhanced Problem Solving, Decision Making Internal, External, E- commerce Relationships Quality Management Systems (QMS) International Standards Organization (ISO) Professional Outcomes, Growth, Knowledge Technological Infrastructure Industrial Technologists’ Toolkit For Technical Management Background On The Toolkit, Systems

5. ITTTM Short Form Tool 1 Kaizen Defined And Introduced

6. ITTTM Short Form Tool 1 Kaizen Defined And Introduced

7. ITTTM Short Form Tool 1 Kaizen is about continual improvement Kai = change, Zen = good, change to the good Small, incremental, cost effective, resourceful Work area waste focus, disciplined, systemic Selected characteristics, examples Understanding customers for change Total quality, data managed, documented Total productive maintenance Just in time, synchronous, production Empowered, disciplined, leaders Kaizen Defined And Introduced

8. ITTTM Short Form Tool 1 Kaizen Defined And Introduced Gemba is where the work is done Waste, non-value added, to be eliminated Reduced variation, product and process Worker driven, knowledge on teams Takt is target time value for improvement Operation cycle times averaged Average provides target value for reduction Standardized work, times must result Standard operating procedures (SOP) Train and educate

9. ITTTM Short Form Tool 1 Kaizen Defined And Introduced

10. ITTTM Short Form Tool 1 Kaizen Defined And Introduced

11. ITTTM Short Form Tool 1 Inputs Processing Outputs Materials Transformations Products Resources Change/Value Added Wants/Need The Technological Functions Model Technological functions supplies needs Capitalistic, free enterprise, system Production oriented, competition assumed Communities, regions, individuals Values, attitudes, ethical, moral issues Global, organizational infrastructure Technological Infrastructure

12. ITTTM Short Form Tool 1 Technological Infrastructure

13. ITTTM Short Form Tool 1 Technology Defined Technology is defined as applying techniques, tools, resources and systems to circumstances for improvement. This is the definition, and philosophy, the toolkit relies on to support team based, ongoing, technical improvements in quality and productivity--world class. Technological Infrastructure

14. ITTTM Short Form Tool 1 Technological Organization, Re-engineering Technological Infrastructure

15. ITTTM Short Form Tool 1 Change, Culture And The Technologist

16. ITTTM Short Form Tool 1 Technological core values, pivotal to change Efficiency Specialization and complexity Mobility and convenience Luxury, necessity, newness and throwaway Conformity, change and progress Dependence Rationality and order Technological confidence Change contingency, must understand values Change, Culture And The Technologist

17. ITTTM Short Form Tool 1 Technology is driving the change Change relates to competition Change requires education, leadership Improvement means change, education Technologists must be leaders, teachers Technologists must be change agents We must transfer the technology We must prepare, reshape, the workplace We must form, lead, teams--redefine work Technology, technologists, must empower Change, Culture And The Technologist

18. ITTTM Short Form Tool 1 Technology and academia Change requires educational leadership Improvement also is change in education Technical change in universities is evident Not everyone welcomes changing education Students, faculty must be empowered Teach and learn more independently Technology is driving all change Cultural, all levels and functions Organizational, all types, functions Change, Culture And The Technologist

19. ITTTM Short Form Tool 1 Tool Applications……. Tool 1 applications are: OPCP, introduced, continuously built, not just as 1 SOGA also introduced, built gradually, started now Documentation System Design, Communication, DSDC ISOQSAOPP, designed to help set a plan for team GOTA, vacabulary, glossary of terms All follow through, do and post, independently Toolkit applications are a key part of the courseware Located in separate folder of the CD Provides the template for team portfolio Each application s part of team project, portfolio Designed to be done by all, each team member First read long form, then short review, applications Total contribution in application form is compiled Portfolio is gradually evolved around applications

20. ITTTM Short Form Tool 1 Tool Applications……. Part Name:Process Location:OPCP Form Of Supplier:Revision: Other Pertinent General Information: Process Description. Provide a written description of process in text format and a process flow chart depicting the same: Tools For Manufacture/Production. Describe equipment required to produce the product, consistent with the flow chart above: Process Parameters. Describe unique elements involved in processing the product which require additional explanation: Product Characteristics. Describe all characteristics of the product, primarily as attributes or variables which are critical: Class. Describe any codes or other unique identifiers per the specific industry or organization to help further distinguish the product: Product/Process Specification. Provide specific measurable definitions for each product characteristic identified above: Evaluation Method. Describe how specifications of characteristics are evaluated, what the measurement systems are: Sample Size, Frequency of Inspection. Describe the sample, how it is derived, including devices used to inspect in a step by step manner: Analysis Methods. Describe the methods and systems used to analyze the sampled data, such as statistical, experimental, and so on: Reaction Program. Describe steps to be taken when product or process is found to be functioning inappropriately: Ongoing Process Control Plan (OPCP) Continuously built over entire course Gradually evolved based on team, project growth Becomes key part of team project, portfolio Key ISO technical document for improvement

21. ITTTM Short Form Tool 1 Operation:Location: Operator (s) Team Members:Part/Service: Other Pertinent Information:# Of Pieces Shift: General Operation InformationPotential Waste Reductions/Analysis Process SymbolStepOperation ProcedureTimeOther Standard Operating Procedure Analysis (SOGA) Process symbol: eliminate unused symbols Step: sequence in process Operation procedure: description of process step Time: amount of time allocated to step Other: important related information to clarify Built over time like OPCP Main part of team project, portfolio Tool Applications…….

22. ITTTM Short Form Tool 1 Tool Applications……. ISO/QS Audit, Objective Prioritization Plan (ISOQSAOPP) Preliminary plan, setup of assessments, work for team Familiarize with ISO, auditing, all on same page, terms Strategic planning, team level, change and improvement Project 50% done when “problem” nailed down “hot spots” focus, project objectives, gradually PPDPOA Gantt from SDA form or template, for time, sequence Partial form is shown…….. Organization Under Discussion:Current Operation:Location: General Description Of Operations/Production Functions/Systems Being Assessed As An Internal Audit: ISO/QS Element (TS 16949 2002—Others)Technical Function DescriptionAudit Preliminary InformationActions, Recommendations For Change (list each element separately for analysis/audit)(describe technical function being audited)(How does function compare to standard)(explain anticipated necessary actions, changes) Planning Statement Or Issue, Particularly As Associated With The Service Environment:Criticality Level: HML (H = 5; M = 3; L = 1) Fac = Facility issues; Cost = Cost issues; Time = Time issues; Pers = Personnel issues Objectives Prioritized, 5 Being Highest:Criticality HML FacCostTimePers 5, 4, 3, 2, 1 Problem Background:Resources? (Budget/Other Concerns)? Task/Deliverable/Objective:Who Will Do?How Measured?

23. ITTTM Short Form Tool 1 Tool Applications……. Glossary Of Terms, Applications (GOTA) Continuously added to over entire course, by all Helps enhance vocabulary, get all on same page Terms are in toolkit, various parts, not just this course A sampling of the form (partial) is shown…….. Provide A Definition For Each Term Identified, Explain How Your Team Will Apply The Concepts, Principles To Your Project: Ongoing Process Control Plan: Corrective Action System: QFD: Pareto Analysis: Statistical Process Control: Variable Measurement, Charting: Attribute Measurement, Charting: Capability: Mean, Range: Gage Repeatability & Reproducibility: Normal Curve:

24. ITTTM Short Form Tool 1 Tool Applications……. Documentation System Design, Communication (DSDC) Initial design, plan for how the team will work Given that all work is about communications……. Documentation is blackboard is critical Must consider initially how this will happen, DSDC DSDC provides opportunity to reflect on, discuss ResearcherCommunication Method, Internal And External Customers: Toolkit/Blackboard Design Element, How Does It Work? How To Improve Professional Relationships, Communication? 1. Identify How The Systems’ Design You Are Advocating Can Assist IN Tieing Together PPDPOA, TPMSS, FACR, TRIRPA And Other Elements Of Team Problem Solving And Improvement: Explain ISO/QS Characteristics And Other Necessary Entities To Be Possessed By Documentation And Communication Systems, Categorically, Particularly Focused On Service Functions: Using The Template At The End Of The Applications Complete A Cause And Effect Diagram Indicating Issues And Opportunities For Systemic Documentation Relationships/Improvements, Particularly Focused On Service Functions: Identify And Explain Why Your Organization Is Well Suited To The Documentation And Communication System Being Developed, Particularly Focused On Service Functions: