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Where the World’s IT Needs are Managed. Operating two SAS 70 Type ll certified data centers in N.Y. Fully operational data center in Los Angeles 264,000.

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Presentation on theme: "Where the World’s IT Needs are Managed. Operating two SAS 70 Type ll certified data centers in N.Y. Fully operational data center in Los Angeles 264,000."— Presentation transcript:

1 Where the World’s IT Needs are Managed

2 Operating two SAS 70 Type ll certified data centers in N.Y. Fully operational data center in Los Angeles 264,000 sq. feet of data center space in the U.S. Data centers in 8 countries, expanding to 14 by 2010 Public IP peering exchanges via NYIIX and LAIIX Transatlantic VLAN connectivity between TELEHOUSE data centers via Global Interlink Comprehensive, scalable managed services available, remotely and on-site About TELEHOUSE Over 20 years of global data center operations

3 2 Around the World Docklands East Docklands North Metro Docklands West ( March 2010 ) UK Voltaire Magny Jeuneurs France Beijing Hong Kong Singapore South Korea Los Angeles Teleport Broadway New York Japan 21 Sites in 9 cities TELEHOUSE provides 38 data center sites worldwide across 17 cities in 8 countries

4 4 Locations in Japan 21 sites in 9 cities (incl. planned sites ) In Japan Sapporo Sendai Oyama Hiroshima Fukuoka Naha Nagoya-naka Sakae Osaka Suita Ibaraki Osaka-Chuo Shinbashi ・ Otemachi Odaiba ・ Shibuya Koto ・ Fuchu Mejirozaka ・ Tama Kashiwa Iidabashi Nagoya Tokyo

5 About TELEHOUSE’S Teleport Center Designed and built as a data center from the blueprints SAS 70 Type ll certified 162,000 square feet 2N Power with N +1 redundancy Commercial power capacity: 10,000 kVA Variable power density suites 30% power cost savings Disaster recovery suites available Layered security procedures Choice of telecom providers 24/7 On-site and remote managed services available 24/7 Onsite Remote Hands included with every help ticket 24/7 Customer Assistance Center (CAC)

6 About TELEHOUSE’S Broadway Center TELEHOUSE America’s Most Active and Connected Facility SAS 70 Type ll certified; opened Dec. 1997 85,000 square feet N+1 redundancy throughout Commercial power capacity: 3,190 kVA Home to the New York International Internet Exchange (NYIIX) Layered security procedures Over 60 key carriers/ISPs capable of meeting any telecom need 24/7 On-site and remote Manage-E services available 24/7 On-site Remote Hands included with every help ticket 24/7 Customer Assistance Center (CAC) Transport capability to other major carrier hotels

7 About TELEHOUSE’S Los Angeles Center Data Center Gateway to the Asia-Pacific Rim 13,000 square feet; opened August 1998 N+1 redundancy throughout Commercial power capacity: 665 kVA Home to the Los Angeles International Internet Exchange (LAIIX) Transport capability via dark fiber to One Wilshire Your choice of several telecom providers 24/7 On-site and remote Manage-E services available 24/7 On-site Remote Hands included with every help ticket 24/7 Customer Assistance Center (CAC)

8 NYIIXLAIIX Current members About 120 active members (Google, Yahoo, Microsoft, Time Warner, Abovenet, KDDI, Akamai, etc.) Over 53 active members (Google, Yahoo, China Telecom, Mzima, Akamai, Limelight, etc.) Port Interfaces100 M to 10 GigE Local Extension Points Offering seamless peering fabric to major carrier hotels in NYC, including: 25 Broadway (Broadway Center) 7 Teleport (Teleport Center) 60 Hudson St. 111 Eighth Ave Seamless peering access to One Wilshire Blvd Additional Features Largest exchange point in NYC Route server access Hitless operational system (OS) Enhanced peer-to-peer communications Private peering available DNS Root Server Available Peering gateway to Asia-PacRim Route server access Hitless operational system (OS) Enhanced peer-to-peer communications Private peering available DNS Root Server Available Peak Traffic Volume 85 Gb/s10.3Gb/s TELEHOUSE IX Peering

9 TELEHOUSE IP Transit Direct IP connectivity provided by TELEHOUSE to data center and colocation clients around the world Cost-competitive Internet network capacity across a multi-backbone route Ensures full-protection and redundant global IP connectivity Customers can access this service from any major data center facility, whether it is TELEHOUSE- branded or not IP Transit is offered from 1 Mbps to 10 Gbps commitments

10 Global Interlink Ultra-fast, transatlantic Ethernet connection Any Ethernet capable device housed in US DCs: NY, LA, Palo Alto, Dallas, Chicago and Ashburn connected to TELEHOUSE’s London or Paris DC. Bandwidth 1G to 10G Redundant, robust MPLS backbone Web-based traffic monitoring system 24/7/365 Network monitoring and service desk assistance

11 Manage-E Where the World’s Technology gets Managed

12 What is Manage-E?  A comprehensive suite of global managed IT monitoring, remediation and management solutions  Customizable and scalable IT solutions to meet your needs  Freedom to create your own optimal managed services package  Reduce overall IT spend, while achieving greater depths of security protection, compliance and service availability

13 Benefits of TELEHOUSE Manage-E Services Cost Savings: NOC with 24/7 certified staff Monitoring/dashboard tools provide all the technical support needed Customization: Three flexible service offerings: Blue – simple monitoring Gold – monitoring and basic planned remote remediation Platinum - complete monitoring, remediation and performance management Advanced performance monitoring services; Vulnerability scanning – WEV Sentinel Full range of compliance and consulting services Support: 24/7 global partner with custom solutions support

14 Hardware management and deployment OS Monitoring and Maintenance (Sun Solaris, Microsoft, Linux) Server management and support (SQL, Apache, Microsoft, MySQL, Oracle) Load Balancer Management & Support Enterprise storage deployment Network device management Application management and support Desktop management and support Database administration and support Email support services Manage-E Infrastructure Services  TELEHOUSE Manage-E will automate and perform daily management tasks of the following, either remotely or onsite at our state-of-the-art data center facilities:

15 Manage-E 24/7 Data Center Support Services Through our partner Akibia, TELEHOUSE provides multivendor hardware maintenance services, providing a single point of contact for all network, security and data center support needs. Provide custom SLAs that cover the leading hardware and software brands including, SUN, HP, IBM, Dell, EMC and others  Increase efficiencies by consolidating vendors across multiple hardware platforms.  24/7 call center support  Typical 20% savings over OEM plans with proven better response times.

16 Business Continuity Planning (BCP) Manage-E Business Continuity Planning (BCP)  Providing planning solutions for business continuity and disaster recovery  TELEHOUSE’s BCP offering is powered by TAMP Systems, which has earned a Certified Business Continuity Vendor (CBCV) certification from the Disaster Recovery Institute (DRI), the world-wide leader in more than 100 countries for business continuity management  Business Continuity/Disaster Recovery Plans are created, managed and maintained through TELEHOUSE’s BC/DR Internet and Intranet Planning Software

17 Fred Cannone Director, Sales & Marketing Tel: 718.355.2559 (Office) Mobile: 917.417.6707(Cell) Cannone@TELEHOUSE.com Find out more, or take a tour. Contact us today.


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