1. “Insurance 101 ” Small Business Insurance as one piece of your Business Contingency Plan

2. Business Insurance 101 Key Objectives:  Understanding your risks  Protecting your assets

3. You Don’t Have To Be A Statistic  One of every Five businesses experiences a major disruption each year.  Small business owners have a higher probability of being impacted by a disaster.  Small business owners have fewer recovery resources and a lower tolerance for losses. (Compared to BIG Business)  According to NAMIC 60% of Businesses do not fully recover after a Business Interruption of 3 months or more  As many as 90% of small businesses do not have a business continuity plan in place.  Business Interruption Claims from Hurricane Katrina cost Insurance Companies between $5 and $9 Billion Dollars* * Towers Watson 2005 Report Hurricane Katrina: Analysis of the Impact on the Insurance Industry

4. Basic Property & Liability Exposures  Damage to property (building, contents)  Loss of revenue  Loss of Income  Extra Expense  Theft (General, Employee)  Liability arising from business operation (ex: customer slips/falls)

5. Standard Business Owner’s Policy  Section I Property Loss of Income  Section II CGL Liability Medical Payments

6. Business Owner’s Policy – Typical Built-ins  Buildings – for owners. Includes permanently attached equipment  Contents – Furniture, equipment, supplies, inventory (Business Personal Property)  Tenant improvements and betterments – for Tenants  Signs  Loss of Income (Incredibly Important!)  Liability

7. Business Owner’s Policy – Other Options  Money (on and off premises)  Computer Property  Temperature change  Employee Dishonesty  Increased Liability Limits  Mechanical Breakdown Coverage

8. Workers Compensation  Coverage Part A – Statutory limits Part B – Employer’s liability Rarely used Must waive Part A Settlement and sue in court (BI by accident/by disease/policy limit)  Premium Estimated Payroll Employees Owners  Annual Audit Premium Adjustment

9. Small Business Relationship Management

10. Business Planning & Continuation  Business Life Insurance Key person Life Insurance Group Life Insurance Buy/sell agreements  Business Retirement Plans  Health Savings Account  Long-Term Care Insurance

11. Why Plan? Business viewpoint ◦ Protect assets and investment ◦ Remain competitive/preserve reputation ◦ Process Improvement Insurance viewpoint ◦ Reduce property damage ◦ Reduce down time and expedite recovery ◦ Insurability ◦ Due diligence – obligation to inform/annual review Community viewpoint –Preserve jobs/contribute to tax base It’s is outlined, encouraged and supported by Federal Legislation – Public Law 110-53 Title IX, Section 24 – Signed into law August 2007 – Section 524 encourages voluntary accreditation & Certification – PS Prep

12. You Can Survive a Disaster Comments – Questions – Follow up David M. Hall, CPCU, ALCM Section Manager for Innovation and Small Business Solutions, State Farm Companies Disaster Resistant Business Council Chair Stephenson Disaster Management Institute Senior Fellow CPCU Interest Group Governor david.hall.cap5@statefarm.com