1. QUALITIES OF A SUCCESSFUL LEADER QUALITIES OF A SUCCESSFUL LEADER LEADER

2. The ability to get along with all kinds of people The desired objects of an organization are realized through people…

3. The ability to handle people Whether you handle 5000 or 5, the ability to handle people is crucial…

4. Developing a Caring Attitude “ We missed you”! “It’s good to have you back”!

5. Learning to know how they tick The Leader should know the skills, talents and aptitudes of each of his men/women… The Leader should know the skills, talents and aptitudes of each of his men/women…

6. He matters, he is important Let every one of your employees feel he/she is important to the organisation… Let every one of your employees feel he/she is important to the organisation…

7. Every job is important & noble Dignity of Labour

8. You can buy a person’s time, you can buy a person’s physical presence at a given time. But you cannot buy enthusiasm; you cannot buy initiative; you cannot buy loyalty; you cannot buy the devotion of hearts, minds and souls; you have to earn these. You can buy a person’s time, you can buy a person’s physical presence at a given time. But you cannot buy enthusiasm; you cannot buy initiative; you cannot buy loyalty; you cannot buy the devotion of hearts, minds and souls; you have to earn these.

9. There is no substitute for personal contact and encouragement There is no substitute for personal contact and encouragement

10. It’s Mine. Pride in the organization Let them feel that the company in which they work is theirs It’s Mine. Pride in the organization Let them feel that the company in which they work is theirs It’s My Company

11. Know Names. Call them by their Names Know Names. Call them by their Names JOHN It always brings a response It always brings a response

12. Put people First The measure of a leader is not the number of people who serve him, but the number of people he serves… The measure of a leader is not the number of people who serve him, but the number of people he serves…

13. People crave for APPRECIATION/ATTENTION And if they don’t get it in one way, they will get it in another People crave for APPRECIATION/ATTENTION And if they don’t get it in one way, they will get it in another Appreciation is the finest and most effective management tool. What people want most from a job is recognition – credit for their efforts. If you do that, your people will break their backs for you. Appreciation is the finest and most effective management tool. What people want most from a job is recognition – credit for their efforts. If you do that, your people will break their backs for you.

14. Don’t keep interfering Delegating responsibility and authority and respecting it is one of the best possible ways to build morale, increase interest in the job and develop real team work Delegating responsibility and authority and respecting it is one of the best possible ways to build morale, increase interest in the job and develop real team work

15. Allow creativity Allow creativity Don’t spoon-feed anyone. You never know the initiatives they will take Don’t spoon-feed anyone. You never know the initiatives they will take

16. When something goes wrong, don’t attack the man/woman who is responsible. Try to find out the reason. Is it poor materials? Bad methods? Lack of training? Faulty instructions? Attack the reasons for poor work and not the man/woman. When something goes wrong, don’t attack the man/woman who is responsible. Try to find out the reason. Is it poor materials? Bad methods? Lack of training? Faulty instructions? Attack the reasons for poor work and not the man/woman. Not the Man/Woman

17. Even the sternest and hardest-hearted have been moved by a pleasant face. Even the sternest and hardest-hearted have been moved by a pleasant face. A pleasant Appearance

18. Understand how the others feel and think. Understand how the others feel and think. Be sensitive to the plight of others. Be sensitive to the plight of others.

19. You cannot be a truly effective leader, the kind that people want to follow, unless you love people. You cannot be a truly effective leader, the kind that people want to follow, unless you love people. Love People. Love People.

20. People respect a leader who keeps their interest in mind. People respect a leader who keeps their interest in mind. Focus on what you can put into people rather than what you can get out of them… Focus on what you can put into people rather than what you can get out of them…

21. Be at the service of people Be at the service of people If you want to lead on the highest level, be willing to serve on the lowest… If you want to lead on the highest level, be willing to serve on the lowest…

22. Wish you the very best. See you at the top. Wish you the very best. See you at the top. LEADER Thank you T h a n k y o u