1. Molly Chamberlin, Ph.D. Indiana Youth Institute 9-28-2011

2.  Accountability  Progress and results  More effective/efficient service  Communication opportunities  Focuses staff effort  Engages employees throughout organization  Funding/resources

3.  Means to see if strategic plan is working  Focus attention on what matters most  Common language within agency  Measurement of outcomes, not just outputs  Systems for verifying results  Support for funding requests

4.  IMPACT CYCLE  Mission >  Goals >  Inputs >  Activities >  Outputs >  Outcomes

5.  Evaluation / assessment is NOT a one-time event  Evaluation starts at the beginning of the project (not at the end)  Assignment of responsibility for process, particularly data analysis  Involve all levels of staff within your organization

6. Indicator  Is there support from organizational leadership?  Are there clearly written goals and objectives?  Are the activities of the program clearly outlined?  Is there a person or a group of people who are responsible for leading evaluation efforts?  Have financial and/or human resources been allocated for evaluation efforts?  Do all staff members agree upon the written goals and objectives for the program?  Do all staff members consider evaluation activities part of their job requirements?  Do other stakeholders (board, service recipients, volunteers) value evaluation?

7.  Assign responsibility  Create a timetable  Communicate with staff  Use any and all available resources

8.  Be clear  Be concise  Remember that it all hasn’t happened yet – adjustments to the process can (and should) be made as you learn from results

9. Resources (Inputs) ActivitiesOutputs Outcomes (immediate, short, long-term)

10. GOAL: A big picture statement of what the program wants to accomplish Goal: Parents and caregivers possess the knowledge and skills to ensure safe and healthy development for infants and children Inputs Activities Outputs Outcomes Success Indicators

11. OUTCOMES: What does your program want to CHANGE? Inputs Activities Outputs Outcomes: Expected observable and measurable results; usually a change in behavior, knowledge, attitude, or skill Increased parent/caregiver knowledge in specific areas Increased parent/caregiver practical skills in specific areas Success Indicators

12. ACTIVITIES: What will the program DO in order to achieve the desired outcomes? Inputs Activities: Actions or strategies employed to achieve desired outcomes (if we do this, then the outcome) Outputs Outcomes: Expected observable and measurable results; usually a change in behavior, knowledge, attitude, or skill Survey parents and local providers to identify specific areas of need/knowledge and skill gaps Provide online and local in-person training for parents and child care providers in specific areas of need Develop and administer grants for provider training (“train the trainer” models) in specific areas of need Increased parent/caregiver knowledge in specific areas Increased parent/caregiver practical skills in specific areas Success Indicators

13. OUTPUTS: What will the activities produce or create? (What will our clients do as a result of our activities? Inputs Activities: Actions or strategies employed to achieve desired outcomes (if we do this, then the outcome) Outputs: what will clients do as a result of our activities? Outcomes: Expected observable and measurable results; usually a change in behavior, knowledge, attitude, or skill Survey parents and local providers to identify specific areas of need/knowledge and skill gaps Provide online and local in-person training for parents and child care providers in specific areas of need Develop and administer grants for provider training (“train the trainer” models) in specific areas of need Parents/caregivers participate in survey Parents/caregivers participate in online trainings Parents/caregivers participate in on- site trainings Providers apply for training grants Providers receive training grants Parents/providers are satisfied with training opportunities Increased parent/caregiver knowledge in specific areas Increased parent/caregiver practical skills in specific areas Success Indicators

14. INPUTS: What resources will you use to conduct your activities? Inputs: Resources (usually people/funds) used in program development and implementation Activities: Actions or strategies employed to achieve desired outcomes (if we do this, then the outcome) Outputs: what activities will produce or create (quantity and/or quality of activities) Outcomes: Expected observable and measurable results; usually a change in behavior, knowledge, attitude, or skill 2 FTE Training Staff.5 FTE Training Coordinator 1 FTE Grant Coordinator Funding for trainings Funding for training staff Funding for grants Survey parents and local providers to identify specific areas of need/knowledge and skill gaps Provide online and local in-person training for parents and child care providers in specific areas of need Develop and administer grants for provider training (“train the trainer” models) in specific areas of need Parents/caregivers participate in survey Parents/caregivers participate in online trainings Parents/caregivers participate in on-site trainings Providers apply for training grants Providers receive training grants Parents/providers are satisfied with training opportunities Increased parent/caregiver knowledge in specific areas Increased parent/caregiver practical skills in specific areas Success Indicators

15. SUCCESS INDICATORS: How do we know if we’re on track to achieve or achieved our outcomes? Inputs: Resources (usually people/funds) used in program development and implementation Activities: Actions or strategies employed to achieve desired outcomes (if we do this, then the outcome) Outputs: what activities will produce or create (quantity and/or quality of activities) Outcomes: Expected observable and measurable results; usually a change in behavior, knowledge, attitude, or skill 2 FTE Training Staff.5 FTE Training Coordinator 1 FTE Grant Coordinator Funding for trainings Funding for training staff Funding for grants Survey parents and local providers to identify specific areas of need/knowledge and skill gaps Provide online and local in-person training for parents and child care providers in specific areas of need Develop and administer grants for provider training (“train the trainer” models) in specific areas of need Parents/caregivers participate in survey Parents/caregivers participate in online trainings Parents/caregivers participate in on- site trainings Providers apply for training grants Providers receive training grants Parents/providers are satisfied with training opportunities Increased parent/caregiver knowledge in specific areas Increased parent/caregiver practical skills in specific areas By 12/14, obtain at least $50,000 for trainings By 12/14, obtain at least $10,000 for grants By 10/14, hire or identify training staff and training coordinator By 10/14, hire or identify grant coordinator n/a By 3/30, 40% of served parents and providers will participate in the survey (survey records) By 5/15, 20 online/5 onsite trainings will be offered (program records) By 5/15, 50% of served parents and local providers will participate in trainings (training logs) By 5/15, 20 applications will be submitted (program records) By 6/15, 17 applications will be approved (program records) By 6/15, 90% of participants will express satisfaction with trainings (paarticipant surveys) By 4/30, 100% of trainings will meet established quality standards (expert content review) By 7/31, 85% of participants will pass a knowledge assessment in specified areas (knowledge assessments) By 7/31, 90% of participants will report increased knowledge and practical skills in specified areas (participant surveys)

16.  Implement  Repeat  Communicate  Staff  Board  Funders  Volunteers  Community

17.  Collecting data before you have set goals and identified outcomes  Collecting too much data  Using data collection tools or measurements that don’t match the goals and outcome  Attempting without leadership support  Assigning to staff member(s) regardless of time and skills  Using only goals required by funders  Identifying outcomes that are not feasible or not connected to activities and organizational/program mission  Overcomplicating the evaluation

18.  On-line Resources  Management Library http://managementhelp.orghttp://managementhelp.org  Kellogg Foundation http://www.wkkf.orghttp://www.wkkf.org  University of Wisconsin Extension www.uwex.eduwww.uwex.edu  Children Youth and Families Education and Research Network www.cyfernet.orgwww.cyfernet.org  Innovation Network www.innonet.orgwww.innonet.org  Capacity Building Resource Library www.strengtheningnonprofits.org www.strengtheningnonprofits.org  IYI Resources  IYI Kids Count Data Report www.iyi.orgwww.iyi.org  IYI Virginia Beall Ball Library www.iyi.orgwww.iyi.org  IYI Consulting Services and links www.iyi.orgwww.iyi.org

19. Contact: Molly Chamberlin mchamberlin@iyi.org (317) 396-2718