2. Kevin Campbell Automotive Engineer City of Chicago Department of Fleet Management

3. IMPROVING CUSTOMER SATISFACTION BY REDUCING FLEET SIZE

4. CITY OF CHICAGO OVERVIEW INCORPORATED IN 1837 237 SQUARE MILE AREA 50 WARDS 2.7 MILLION POPULATION (3 RD LARGEST IN US) $3.3 BILLION ANNUAL BUDGET

5. CHICAGO BUDGET VISUALIZATION

6. S&S - REFUSE / RECYCLING – 582 Units

7. S&S - SNOW REMOVAL – 330 UNITS

8. S&S - STREET SWEEPING - 105 UNITS

9. POLICE DEPARTMENT – 3,400 UNITS

10. FIRE ENGINE PUMPERS – 124 UNITS

11. FIRE LADDER TRUCKS – 76 UNITS

12. FIRE TOWERS – 14 UNITS

13. AMBULANCES – 117 UNITS

14. DEPARTMENT OF AVIATION – 862 Units

15. WATER MANAGEMENT - 795 Units

16. CHICAGO PARK DISTRICT – 407 Units

17. CHICAGO TRANSIT AUTHORITY (NON-REVENUE)

18. SHOP LOCATIONS 650+ EMPLOYEES 11,500 UNITS

19. REFUSE TRUCK FLEET 2000-2011

20. UTILIZATION REPORT

21. LIGHT DUTY VEHICLES (NON-EMERGENCY) 2007-2011

22. CAR SHARING

25. CAR SHARING SPECIFICATION

26. CAR SHARING COSTS

28. KEYS TO CAR SHARING SUCCESS Make sure all startup and operational costs are included in your budget BEFORE you initiate the program Do not pass any costs on to your customers –Sign up fees –Usage fees Focus on occasional use applications Reduce your fleet size to accomplish savings

29. ZIPCAR CITY COVERAGE

30. TYPICAL CAR POOLING LOCATION

31. FLEX FLEET CARD

32. FLEX FLEET RESERVAIONS

33. GOV’T AGENCIES USING CAR POOLING City of Chicago “Chicago FlexFleet” 50 vehicles (goal of 100) Washington, DC “DC Fleet Share” 78 vehicles (and growing) General Services Administration City of Wilmington, DE Santa Cruz County, CA University of CA, Irvine “ZEV·NET”

34. Fleet HQ – 1685 N. Throop St.

35. NORTH & THROOP FLEX FLEET

36. North & Throop FlexFleet Utilization

37. FAMILY AND SUPPORT SERVICES CORE MISSION: SENIOR, HOMELESS, YOUTH AND FAMILY PROGRAMS TARGETED LOCATIONS (2): 1615 W. CHICAGO (6 TWELVE PASSENGER VANS) DEPLOYED JUNE 2011 – RETURNED 2 RENTALS 10 S. KEDZIE (18 TWELVE PASSENGER VANS) ANTICIPATED DEPLOYMENT FALL 2011

38. Mayor Daley’s Last Day in Office May 13, 2011

40. DOWNTOWN FLEXFLEET

41. “BATCAVE”

42. CITY VS. PUBLIC USAGE PATTERNS

43. DOWNTOWN FLEX FLEET

44. GROWTH IN CAR SHARING MEMBERSHIP

45. GOV’T AGENCIES USING CAR SHARING EPA (Seattle) City of Chicago City of Pittsburgh NY DOT City of San Francisco City of Sacramento Portland Development Council City of Portland City of Philadelphia Washington DC State of Illinois

46. CAR SHARING LOCATIONS IN THE U.S.

47. NON-EMERGENCY LDVs - 2006

48. NON-EMERGENCY LDV - COUNTS

49. NON-EMERGENCY LDV - COSTS

50. GOVERNMENT AGENCIES WITH LEASED VEHICLE FLEETS

51. CHICAGO BUDGET LINE ITEMS 2011 VS. 2010 2011 2010

52. LIGHT DUTY VEHICLE SERVICE LOT

53. VICIOUS CYCLE OF FLEET MISMANAGEMENT

54. 4-STEP VEHICLE REDUCTION PROGRAM Step 1: Right Size Your Fleet (Goal: Remove Vehicles with Less than 50% of Average Utilization); Step 2: Replace Occasional Use Vehicles with a Car Sharing Program; Remove Excess Vehicles to Encourage Use (Goal: target drivers with less than 14 Hours Usage Per Week); Step 3: Create Vehicle Pools in Areas or Vehicle Types not well served by Car Sharing; Remove Excess Vehicles to Increase Unit Utilization (Goal: 80%+ vehicle utilization M-F 8am-5pm); Step 4: Lease vehicles to displace remaining units that are Beyond Economic Life (Goal: 5 Year Replacement Cycle)

55. ≠

57. The “Death and Taxes” of Modern- Day Municipal Fleet Management IF YOU DON’T PROACTIVELY MAKE COST- SAVING CHANGES NOW, SOMEONE WILL COME IN AND MAKE THEM FOR YOU THERE IS ALWAYS ROOM FOR IMPROVEMENT

58. DR. CHARLES STEINMETZ

59. ALTERNATING CURRENT GENERATOR

60. X

61. INVOICE FOR REPAIR OF MACHINERY TOTAL DUE: $10,000 ITEMIZATION: - Making an x with a piece of Chalk: $1 - Knowing where make the X: $9,999

62. Thank You for your attention! Kevin Campbell Automotive Engineer City of Chicago Department of Fleet Management 1685 N. Throop Street Chicago, IL 60642 kcampbell@cityofchicago.org (312) 744-5228 Office (312) 907-5950 Mobile