1. Oracle Telecom Solutions for the 21st Century Robert Brown – Senior Director Telecom & Media

2. Oracle Confidential Page 2 Oracle Telecom Solutions for the 21st Century Oracle in Telecoms Vision for the Industry Industry Solutions Number Portability Solution Questions

3. Oracle Confidential Page 3 Oracle in Telecommunications Oracle has been supplying technology and applications to the Telecommunications industry since the mid-1980s 85% of telecommunications companies worldwide use Oracle technology and/or applications  This represents a significant proposition of Oracle's core business; Oracle has developed extensive experience and understanding of the needs of Telecommunications Operators  Through Deployment of:  Technology  Packaged Business Applications  Custom Development

4. Oracle Confidential Page 4 Commitment and Success in Telecoms Oracle “Goes-To-Market” by Industry  EMEA Telecommunications Group is core team of Industry and Solution Specialists  Regional Teams (e.g. Spain) lead engagement with Strategic Customers  EMEA Consulting (Professional Services) Practice dedicated to Telecommunications Industry Oracle Applications Development support for Industry  Dedicated Team for Telecommunications  Drive Industry Analysis, Requirements Capture and Design  Supported by Customer Advisory Board  Solution Engineering Teams implement Industry Requirements Industry Commitment  Customer Board for Telecommunications Business Processes  Membership of Industry Institutions - e.g. TMF  Executive Sponsorships – Development & EMEA

5. Oracle Confidential Page 5 A few International Customers

6. Oracle Confidential Page 6 Oracle Telecom Solutions for the 21st Century Oracle in Telecoms Vision for the Industry Industry Solutions Number Portability Solution Questions

7. Oracle Confidential Page 7 Maturity Cycle in Software Custom Development Phase  Custom built  Proprietary Software  Closed Interfaces Specialised Packages Phase  Niche Software vendors  Industry-specific applications  Heavy integration expenditure Standard Software Phase  Few large software vendors  Large footprint of application suites  Low TCO Time Maturity

8. Oracle Confidential Page 8 Driving the Cycle in Telecoms Database BSS ERP Keep innovating! Complete the capabilities! Build and Integrate! OSS Create the Vision! NP Realise the benefits!

9. Oracle Confidential Page 9 Oracle ’ s Telecoms Mission Statement The BSS/OSS Applications Market  Oracle will actively foster the drive to maturity in BSS by continually increasing the scope of our suite of applications and delivering components to meet “ best-of-breed ” requirements  Oracle is also actively engaged in the evolution of the OSS into an open, modular, software-based stack The Database Technology Market  Continue our leadership in TCO  Enable the lean real-time enterprise with database support for real-time BSS/OSS applications Our goal is to become the leading supplier for technology and applications in Telecoms

10. Oracle Confidential Page 10 Established Technology Base Driving an open, software- based OSS Established Apps Base ITU Levels of Telco Management Fostering maturity in BSS applications Service Management Business Management Network Management Network Elements PSTNMobileBroadbandData BSS OSS Oracle ’ s Strategy for Telecoms

11. Oracle Confidential Page 11 Oracle Telecom Solutions for the 21st Century Oracle in Telecoms Vision for the Industry Industry Solutions Number Portability Solution Questions

12. Oracle Confidential Page 12 Industry Solution Sets Applications  Product Catalogue for Telecom  Customer Data Hub  Order to Fulfilment  Asset Management  Convergent Charging  Number Portability Database  Service Delivery Platform  Customer Insight  Carrier Grade Framework

13. Oracle Confidential Page 13 Oracle Telecom Solutions for the 21st Century Oracle in Telecoms Vision for the Industry Industry Solutions Number Portability Solution Questions

14. Oracle Confidential De-centralised Bi-lateral Agreements No Standard Communication Protocols Number Portability - Option 1 Telco A NP Database Telco B NP Database Telco D NP Database Telco C NP Database Telco E ???

15. Oracle Confidential Centralised Reference Database Telco A NP Database Telco B NP Database Telco D NP Database Telco C NP Database Standard Communications CRD NP Database and Clearing House Number Portability - Option 2

16. Oracle Confidential NP Business Scenario Customer Porting Request Carrier A Recipient Carrier B Donor NRC “I want to join!” “Is this num- ber portable?” “Is this num- ber portable?” “Yes!” Prepare porting Prepare porting

17. Oracle Confidential NP Business Scenario Porting Order in Progress Carrier A Recipient Carrier B Donor NRC “Order to port” “Acknowledge”

18. Oracle Confidential NP Business Scenario Porting Order Activation Carrier A Recipient Carrier B Donor NRC “Port activation” Validation “Notification” Carrier CCarrier D Institution A “Notification” Activation Record Notify/Provision Internal Systems

19. Oracle Confidential Number Portability Business Scenario - Affected Systems Reference Database Administrative Database Operational Database Oracle NP-SDP Operational Database Exchange Administrative Interfaces Network Interface Order Entry Customer Care Billing System... Network Management Administrative Database Reference Database Administrative Interface Used for Routing of calls Support the administrative part of Number Portability Oracles Focus Area

20. Oracle Confidential End to End Number Portability support Oracle Number Portability Solution

21. Oracle Confidential Administrative Process Provisioning Process Routing Process Operator(s) NPAC CRM Network Billing... Routing DB Oracle Number Portability Solution Support for the main processes

22. Oracle Confidential Covered NP scenarios in Oracle NP Mobile & Fixed numbers Geographical number portability Centralized and Decentralized process implementation Can act as Operator & NPAC

23. Oracle Confidential Functionality Summary of the Oracle Number Portability Solution Porting Order Engine  Open interfaces for capturing of incoming porting orders from multiple sources Porting Process Engine  Tools to design, build, maintain and execute the porting processes in a graphical form Communication Engine  UI tool to create and maintain the required incoming and outgoing messages including support for validation and verification of the content

24. Oracle Confidential Oracle NP Number Portability Order Operators, NPAC, Network.. Adapter(s) XML Out In Porting Order Portings Number Range Service Provider Business Rules Oracle NP – Process support

25. Oracle Confidential Page 25 Built on proven technologies Based on Oracle Data Base technology  The underlying technology provides a highly stable and performant application including support for clustering, fail over etc. Based on Oracle Application foundation  The Application part adds a proven solution for handling of users, responsibility, roles and security. Using standard – not propriety - technologies  Oracle DB  Java  XML  PL/SQL Insert diagram figure to support the text. Standard Technologies Oracle Applications Oracle DB

26. Oracle Confidential Page 26 Workflow driven execution of Porting Processes Graphical Business Processes The business logic (activation order etc) is mainly defined in the Service Fulfillment Manager as workflows. The workflow consists of multiple parts:  One graphical design tool where the processes are build  One runtime engine where the processes are executed  One business flow monitor where the executed processes can be tracked The execution rules can dynamically change during the fulfillment and the output from one step in a process can act as input in an other step. The SFM workflow engine lets you create main and sub processes that can be reused in any different use case. Oracle NP Workflows contains 100 NP specific nodes and functions that speeds up the implementation Insert diagram figure to support the text.

27. Oracle Confidential Page 27 Complete Data Models for Number Portability Service Provider  Number ranges assigned  Routing Number  Contact details Number Ranges  Type of number range (fixed, mobile,...)  Blocked numbers Porting  Information about ongoing Porting  Information about historical Portings Portings Number Ranges Service Providers

28. Oracle Confidential Page 28 Number Porting Overview Business View  All portings can be tracked from a business view in order to respond to inquires about a porting (active or historical)  The information to be found here covers  Who is porting to who  Stratus of the porting including all date and time stamps Network View  For each porting it is also possible to see the actication view of it; every call to an affected system is being stored including the status of the call (notify billing etc.)  Information to be found here covers.  The services ported (fax,data,sms)  Activation map showing which systems have been updated and when

29. Oracle Confidential Page 29 Process tracking Order Follow up is supported via the Graphical interfaces that provides full drill down access from order level until the lowest command level. The same GUI provides all information about the order such as all incoming data, all outgoing data, timestamps for each step. In case of problems all notifcations/errors generated by the order can be found in one place. During the execution of an order external systems can be notified about the status of the order at regular interval. This screen is used by the back office team in order to track and resolve problems during a porting

30. Oracle Confidential Page 30 Summary Number portability will happen  The questions is how and what business/technical impact The experience from Sweden (and other countries) can be learnt from Oracle has a tried and trusted solution  We are committed to the industry from HLR/HSS through to GL Oracle has the practical experience and knowledge We will ensure a smooth, successful implementation with as little impact on existing systems as possible

31. A Q & Q U E S T I O N S A N S W E R S