1. Olga Arbitman Anna Grebneva Dimitriy Mikhaylov
BAE Automated Systems: Denver International Airport Baggage-Handling System Case Study
Olga Arbitman
Anna Grebneva Dimitriy Mikhaylov

2. Expectations and Outcome
To build a fully automated large-scale baggage system that delivers bags from check-in to the aircraft and from aircraft to aircraft or baggage claim.
Results:
Jammed cars
Cars collision
Piles of disgorged clothes lying beneath the Telecar’s tracks
Outcome:
BAE failed to deliver

3. Short-term Recommendations
Create a manual backup system.
Automated systems are risky and need a backup. That should’ve been planned from the beginning.
Simplify the requirements.
The proposed system is enormously complex and, as any research-oriented development, it requires time. To relieve amount of work coming with a manual system, there has to be some automation.

4. Long-term Recommendations
Allow more time!!!
Make sure the requirements are 95% finalized and account for users’ needs.
Create better prototypes.
Revisit solution and evaluate if the new technology planned to be used is reliable enough.