1. HOW TO SHOW PRODEMAND 1)When Showing ProDemand think of it has a TOOL ! 2)Choose a Vehicle you are comfortable with. 3)Be Consistent and always use same Vehicle’s. 4)Retain Control of Demonstration

2. ORDER OF PRESENTATION 1)Show Estimator (Only if not Showing Teamworks) 2)Show Quotes and Shop Set-up (Only if not Showing Teamworks) 3)Show Maintenance 4)Show 1 Search 5)Show Component Search 6)Show Service Manual 7)Show SureTrack 8)Show Vintage (Only if using Internet Explorer IE-10 or earlier) 9)Ask for Order 10)Ask for Referrals

3. ESTIMATOR Always show 3 letter search

4. ESTIMATOR Show how you transfer Labor to create Quotes

5. ESTIMATOR Show how you transfer Parts to create Quotes

6. QUOTES Show how you can add notes to quote and change labor or part prices

7. MAINTENANCE 1.Show all reset Procedures 1 place 2.Show Fluid Specs available anywhere in ProDemand 3.Show Tire Fitment and Conversion Calculator

8. MAINTENANCE Check Maint I and II Choose 60,000 miles

9. MAINTENANCE Show What Printout will look like for Customer or Shop Use

10. 1 SEARCH Search Ideas Firing Order Acronyms Such as: tps, o2, maf, cmp Water Pump Keyless Drive Belt Cylinder Search Ideas p0121 p1630 bo158 c0035 u0100

11. COMPONENT SEARCH Search Tips Enter 1 word search than narrow by Categories Example: word “sending” than Powertrain for Fuel Tank Sending Unit

12. SERVICE MANUAL Service Manual Complete Overall List for Vehicle Good for Indexes and TSB’s

13. SURETRACK Use Type Ahead and show “No Start” Results Show Contribute with Latest Question’s note response time of Questions Show Latest Fixes and go Over Rating System

14. VINTAGE Only Show Vintage if you are Using Internet Explorer 10 or earlier Show Wiring Diagram If Using Chrome for Demo Just talk about Vintage

15. “CLOSING” ASK THREE CLOSING QUESTIONS 1)Do You See Where This Tool will Save You TIME ? 2)Do You See How This Tool will Make You MONEY ? 3)Do You See How This Tool will Help You With those difficult fixes ? GREAT !! Please endorse this Agreement in 3 Places, let me get a Voided Check and you will get your Permanent User Name and Password in About 3 Days. Notes: You always have to have the mindset that this is a tool designed to help Technician find information Quickly and Completely Show same Presentation over and over again When Client asks for you to look up a vehicle for them ask him to wait until you are done with presentation 90% of the time they are trying to trick you up with a Issue that they are already aware of. Most of my demonstration’s the client forgets to go back to his trick vehicle. NEW PROSPECTS DON’T KNOW THIS IS NEW