1. Desktop Virtualisation For Internal Staff and the Public - Our Journey and Lessons Presented by Byron Twilley, IT Systems Administrator © Gosford City Council 2012

2. Everyone’s Doing It… © Gosford City Council 2012 VDI Kinda reminded me of High School…

3. Our Journey and Lessons Introduction © Gosford City Council 2012

4. We attended presentations, listened to our account manager and started testing Thinking and Planning © Gosford City Council 2012

5. SAN, Servers and Licencing Preparing Our Infrastructure © Gosford City Council 2012

6. We decided to improve our desktop management Innovation is anything, but business as usual © Gosford City Council 2012 Implemented SCCM Application Management OS deployment Upgraded to Windows 7

7. Citrix Metaframe Replacement Project We have the Foundations, Where do we go from here? © Gosford City Council 2012

8. Senior Management & iPad Users VDI Pilot Group © Gosford City Council 2012 Why won’t my corporate apps work!?

9. SOE for everyone! Platform Challenge © Gosford City Council 2012

10. Survey Results © Gosford City Council 2012 Some reliability issues on iPad due to network coverage and drop outs

11. The Nut & Bolts How did we achieve success with VDI? © Gosford City Council 2012

12. Local Storage Technologies / Front End Cache High performance storage platform

13. Specialised or Appropriate Server Hardware Dedicated server hardware with a heap of RAM

14. Persistent vs Non Persistent VMware Persona with Non Persistent Virtual Desktops

15. Things to consider Solid Golden Template © Gosford City Council 2012 VMware Agents; -View Agent -Persona Management -HTML Access Agent -Remote Experience Agent -Template Preparation Batch Files

16. Things to consider Solid Golden Template © Gosford City Council 2012 Anti Virus Protection; -Agentless AV? -Standalone? -Disable scheduled scanning -Disable excessive proactive protection -Is Antivirus needed?

17. Things to consider Solid Golden Template © Gosford City Council 2012 Install Apps for groups of people & Perform housekeeping; -Target multiple users -Place quotas on your persona redirected folders -Keep your templates clean and simple -Install all applicable print drivers -Separate out templates if needed

18. Remote sites using Wyse Zero Clients or View Client Who's using it today? © Gosford City Council 2012 Mobility staff using iPads with Horizon Client Senior Staff that use Apple Mac Testing and Training Environments Contractor remote access & Two Factor Authentication

19. Occasional connection issues What are the Challenges? © Gosford City Council 2012 Print driver permissions Longer connection times than Citrix Difficult to use on iPad

20. Proof of Concept Public Access Where to from here? © Gosford City Council 2012 Possible Hosted VDI Zero Clients for Task Based Users

21. Thank You Questions & Feedback? Presented by Byron Twilley, IT Systems Administrator © Gosford City Council 2012