1. Opening Libraries and Minds to Citizenship Inspired: Preparing Future Americans for the U.S. Citizenship Test 2:30 to 3:45 p.m. Gregg B. Gronlund, Branch Manager and Cuauhtemoc “Temo” Mendoza, Technology and Customer Support Specialist, West Oaks Library, Orange County Library System

2. What is Citizenship Inspired? How did we get from inspiration to implementation? The Success of Citizenship Inspired Where it stands today Related programs and offerings What you can do!

3. Citizenship Inspired helps students to practice their English skills, learn the actual Civics questions and answers that may be asked as well as Vocabulary keywords for the Reading and Writing portions of the Naturalization Test.

4. Why Citizenship Inspired? Community Need - Innovation – Relevance – New Resources / Services

5. How did we get from inspiration to implementation? 2007 Brainstorming Ideas – History – Civics - Citizenship

6. Details that went into the grant application 2008 IMLS Grant Application Submitted

7. Community Need # of Orlando area persons naturalized increased: 5,326 in 2005 / 9,247 in 2006 Opportunities to prepare limited Citizenship Test cost increase from $275 to $675 101,185 non-citizen Orange County residents

8. Design Provide a support group of learners Online discussion Access to resources beyond the class Use of Technology Language Learning – ELLIS / English Chatter / Practice Makes Perfect

9. Grant Elements Budget – Grant Funds / Cost Share Personnel – Permanent OCLS Staff - Consultants Management Plan Dissemination Sustainability

10. Grant Elements Materials, Supplies and Equipment Schedule of Completion – October 2008 through March 2010 1 st Citizenship Inspired Classes January 2009

11. 2008 IMLS Grant Awarded $120,000 Implementing the grant

12. Grant Elements What did these funds cover? Education and Immigration Consultants Curriculum Development Staff training and travel Advertising and Promotion Materials and Equipment Cost Share – Primarily OCLS staff % salaries/benefits

13. October 2008 to March 2010 Grant Implementation Period October - December 2008 Curriculum Development / Planning / Promotion January 2009 First Citizenship Inspired Classes Offered

14. Becoming a Citizen – Temo’s Story

15. How does Citizenship Inspired affect the Hispanic Community?

16. What is Moodle?

17. Customer Stories

18. Challenges & Rewards

19. Related Resources OCLS Created

20. Citizenship & Immigration Virtual Gallery http://www.ocls.info/Virtual/ Galleries/Topical/citizenship.asp

24. Library Materials U.S. Immigration Guides » Immigration guides provide an overview of how to start the United States citizenship process, a brief history of immigration policy, and the basics of immigration law. This list includes both print materials and eBooks. Green Cards and Visas » Find books that include instructions and assistance for the green card or visa application process. Citizenship Exam Books » Learn about the advantages of being an American citizen and review history and civics questions for the exam. Citizenship DVDs » These DVDs will help you prepare for the United States citizenship exam. Check out the Citizenship, Interactive series, which is available in different languages. Back to Top

26. Citizenship Inspired Website http://www.ocls.info/Programs/ citizenship_inspired.asp

29. http://twitter.com/oclscitizenship Follow Us!

30. Orange County Library System website www.ocls.info

35. Changes

36. Initially at five libraries: Alafaya, Edgewater, Herndon, Orlando Public Library, and West Oaks Expanded to five additional libraries: Hiawassee, North Orange, South Creek, South Trail, and Southeast

37. Taught by Technology and Customer Support Specialists (TCSS) Held in the computer classroom Use of Moodle for Online Self-Paced learning 6 week class Most locations offering Citizenship Inspired monthly

38. Taught by Librarians, Lead Clerical Staff Held in the program room instead of the computer classroom Use of Online Self-Paced Class tutorial instead of Moodle 4 week class instead of 6 week class Most locations offering Citizenship Inspired every other month instead of monthly

39. Teaching Tools: Videos Booklet Flash Cards Handouts Online Self Paced Class Practice Interview

40. Student Profiles: Mexico Central and South America Africa Europe Asia

47. Self-Paced Online Classes Citizenship InspiredCitizenship Inspired Practice for the U.S. Naturalization interview and test by getting help on topics like civics, speaking, reading and writing, and giving a great interview.

57. Videos Used with Citizenship Inspired http://www.youtube.com/watch?v=gEqkFhRP1Ws – YouTube Interview sample http://www.youtube.com/watch?v=SDb9_CqPUTQ &feature=related – YouTube USCIS interview sample & more http://www.youtube.com/watch?v=so14G_BOPbI – YouTube A Promise of Freeedom http://www.youtube.com/watch?v=hSWF9TqjEZU – YouTube OCLS citizenship event http://www.youtube.com/watch?v=gEqkFhRP1Ws http://www.youtube.com/watch?v=SDb9_CqPUTQ &feature=related http://www.youtube.com/watch?v=so14G_BOPbI http://www.youtube.com/watch?v=hSWF9TqjEZU

58. The Practice Interview Call Customer in for Interview Verify I.D. Review the N-400 Form (test of English) Reading English Questions Writing English Questions Civics Questions Inform Customer of Probable Results

59. Success! Statistics

60. At 10 locations, Over 585 sessions presented, To over 3,962 customers.

61. Publicity, Events, and Awards

62. What do customers like the most about Citizenship Inspired: Instructor Led Practice Speaking / Writing English Practice Civics Questions Collaborative Learning Practice Interview

63. Customer Testimonials

64. Related Resources / Services

65. USCIS Citizenship Resource Center website http://www.uscis.gov/portal/site/uscis/citizenship

67. Soy Culto! http://www.ocls.info/ userinterest/default.asp# soyculto

70. Right Service http://www.rightservicefl.org/

73. What You Can Do! E-mail gronlund.gregg@ocls.info to receive electronic copies of Citizenship Inspired materialsgronlund.gregg@ocls.info Alert your customers to websites and online material / videos available

74. What You Can Do! Alert your customers to fee card option for attending and/or accessing the OCLS online course Implement your own Citizenship Inspired presentations, adapted to your budget and community Encourage your library and county to participate in Right Service

75. What You Can Do! Continue to identify needs in your community and design innovative resources to meet them Seek grant funding opportunities