1. Chapter 4.2 Introduction of Office Automation and e-Commerce

2. Content of Chapter 4.2  Electronic banking (e-banking) e.g. www.hkbea.comwww.hkbea.com  Electronic Data Interchange (EDI) e.g. www.hkana.comwww.hkana.com  Point of Sales (POS)

3. What is EDI?  The electronic communication of business transactions, such as orders, confirmations and invoices, between organizations.  The relationship is usually between a vendor and customer.

4. Advantages of Using EDI?  Reduce costs  Reduce workforce requirements  Reduce retyping errors (ref: Encyclopedia of Networking, Tom Sheldon, Osborne McGraw-Hill)

5. Information on the Internet about EDI  www.disa.org www.disa.org  www.commerce.net www.commerce.net  www.compinfo.co.uk www.compinfo.co.uk  www.nafta.net/ecedi.ht m www.nafta.net/ecedi.ht m  www.ecworld.org/Reso urce_Center/Agora/Ro admap/content.html www.ecworld.org/Reso urce_Center/Agora/Ro admap/content.html  www.ietf.org/html.chart ers/ediint-charter.html www.ietf.org/html.chart ers/ediint-charter.html  www.premenos.com www.premenos.com  www.verisign.com www.verisign.com  www.sterling.gentran.c om www.sterling.gentran.c om  www.geis.com www.geis.com  www.actracorp.com www.actracorp.com  www.att.com www.att.com  www.digital.com/info/e di/edi-lit.html www.digital.com/info/e di/edi-lit.html  penny.ibmpcug.co.uk/~ jws

6. What is POS?  Capturing data at the time and place of sale.  Point of sale systems use personal computers or specialized terminals that are combined with cash registers, bar code readers, optical scanners and magnetic stripe readers for accurately and instantly capturing the transaction.

7. Advantages of Using POS  Reduces administration; gives sales people more time to sell  No double entry results in greater accuracy  Improve inventory control  Easy to use without extensive training  Better customer service (ref: www.softwareshop.nu/pos.html)

8. Functions of e-banking  Consultations : the balances of your accounts, your VISA transactions, your share portfolio  Current transactions : national and international transfers, managing your payments  Transferable securities : market instructions, portfolio management and purchase/sale of all financial investments

9. Functions of e-banking  VISA Cards: the best possible day-to- day management of your VISA card  Administration : management of the ebanking contract, and various communication functions  Epsilon : Access to to the epsilon service, your personal informationdesk (bank statements, visa statements etc)

10. Advantages of Using e- banking  User-friendly  Reliable  Economical  Comprehensive  Innovative (Ref: www.ebanking.lu/en/default.cfm)

11. Fundamental Knowledge  B2B: Business to Business (ref: www.alibaba.com, cn2u.com, www.alimama.com)www.alibaba.com www.alimama.com  B2C: Business to Customer (ref: no1media.com, healthno1.com, www.parknshop.com, www.wellcomehk.com) www.parknshop.com www.wellcomehk.com

12. E-Currency  Beenz (www.beenz.com)www.beenz.com  The idea behind beenz.com was to create a globally acceptable alternatviely to money that would influence and reward on-line consumer behaviour.

13. Ref. Sites by Category  Supermarket: www.wellcomehk.com, www.parknshop.com, www.admart.com.hkwww.wellcomehk.com www.parknshop.comwww.admart.com.hk  Travel Agency: www.chinatravel1.net, www.wingontravel.comwww.chinatravel1.net www.wingontravel.com  Auction: www.hongkong.com, www.red- rots.comwww.hongkong.comwww.red- rots.com  Online Banking: www.hsbc.com.hk, www.hkbea.com, www.boci.com.hkwww.hsbc.com.hk www.hkbea.comwww.boci.com.hk  Book Shop: www.amazon.com, www.kingstone.com.twwww.amazon.com www.kingstone.com.tw  Property: www.propertystreet.com, www.house18.comwww.propertystreet.com www.house18.com

14. Internet Communication Tools  www: world wide web  ftp: file transfer protocol  telnet: tele-networking  e-mail: electronic mail  news: newsgroup

15. How to Establish Your Business Site  Publish web page  Site hosting (e.g. www.hkhosting.com, www.ichost.com.hk, www.188web.com)www.hkhosting.com www.ichost.com.hkwww.188web.com  Business web service (e.g. www.ilink.net, www.hknet.com)www.ilink.netwww.hknet.com

16. Security for e- Commerce  Do you trust internet for business transaction? –Is it safe in transferring data through internet? (like bank account) –Are you sure you are connecting the real shop? (like Wellcome, Hongkong Bank) –Can some body log on with your identity and shop?  Encryption: Session key / Public key  SSL: Secure Socket Layer  SET: Secure Electronic Transaction (ref: www.techweb.com/encyclopedia)www.techweb.com/encyclopedia