1. S HARI H AUGEN A Presentation of Professional Credentials 

2. P ROFESSIONAL E DICT : It is the customer that ultimately determines the success or failure of a business. G UIDING P RINCIPLE : Success is obtained through the attention to the Customer Experience— all that is perceived, understood and remembered by the client.

3. C USTOMER R ELATIONSHIP M ARKETING  Marketing Strategy  Marketing Communications  Promotional Events  Special Projects  Communication Management Professionally experienced in:

4.  M ARKETING S TRATEGY  Market Research  

5.  M ARKETING S TRATEGY  Customer Acquisition & Retention  

6.  M ARKETING S TRATEGY  Target Marketing  Brand Promotion    

7.  M ARKETING C OMMUNICATIONS  Website Content  

8.  M ARKETING C OMMUNICATIONS  Brochures  

9.  M ARKETING C OMMUNICATIONS  Newsletters  Press Releases    

10.  Consumer Shows  Trade Shows      P ROMOTIONAL E VENTS

11.  Media Events  Community Events      P ROMOTIONAL E VENTS Mpls St. Paul Magazine “Best of the Twin Cities “ North Star Light Rail Grand Opening Minnesota State Fair

12.  Interdepartmental    C OMMUNICATION M ANAGEMENT

13.  Processes  Community Relations      C OMMUNICATION M ANAGEMENT 

14.  S PECIAL P ROJECTS

15. S HARI H AUGEN ShariHaugen@gmail.com  651.373.4275