1. “Providing Superior Service to your Citizens”

2. Applications for Local Government License Administrator Code Enforcement & Inspections Meeting Manager Parks & Recreation Construction Project Manager Property Maintenance Zoning Land Use Citizen Web Portal Citizen Requests

3. Citizen Portal Pet Parents are able to: Apply for or renew a new Pet License Attach supporting documentation that needs to accompany the application (proof of rabies vaccination, spay\neuter certificate) Ask questions using the built-in message center (all communication is automatically logged in CRM) Pay for a Pet License

15. Back Office Review & Processing Staff are able to: Communicate with citizens using the built-in message center Review all applications that are submitted via the Citizen Portal Receive payment (if not paid through the portal) Automate the renewal process based on expiration date of license

27. Reporting Inquiries/Views Advanced Find Allows a user to quickly search the entire database by typing in a keyword. FTG will return the results that match the search. SQL Server Reporting Services Dashboard

31. Better Citizen Service Improved Efficiency Greater Productivity Contact us to learn more: 1-800-237-0028 www.FastTrackGov.com