1. Active and Passive Affirmations ©2002 Dr. B. C. Paul

2. Active and Passive Affirmations  Active Affirmations are compliments  Passive Affirmations – The times you stand back and let your people do their job – May be job your good at - you want to issue warnings or advice - but don’t – A confident smile a pat on the back may be the vote of respect that makes people reach for motivation from within

3. The Gift of the Goose Cheering Each Other On  Active or Passive Congratulations must be true – Congratulations are affirmations that people are important for who they and their valuable contribution toward a shared mission – Telling people their doing good is an active congratulation but standing back with a smile can be a powerful complement too – TRUE (Timely, Responsive, Unconditional, Enthusiastic) Congratulations can’t be overdone

4. No Score - No Game  Cheer Progress - not just results  Share score measurements with everyone - information empowers, but it also excites  Move Congratulations to the right, Programmed to Spontaneous, Blanket to Individual, General to Specific, Traditional to Unique  Stop Focusing on the Guilty and Start Focusing on the Good

5. E = MC 2  Worthwhile work and being in control of achieving a goal is a Mission  Cheering others on brings enthusiasm  Cash comes first - you must feed the material need before you can feed the spirit

6. The Gift of the Goose is for Everyone  “The Gift of the Goose is God’s Gift We Give Each Other”  Go and Do Likewise

7. Values  Finishing Department had a 5 point constitution  “To protect the health, safety, and well being of every person in the department”  Taking care of customers  Didn’t give the rest – Profits and ROR were not on the list