2. Research Team Jess Paterson Sophia Rainbird Hayley Etherton Jill Dorrian

3. The machinery of organisational culture

4. Model of Good Practice Organisational Culture for a Healthy and Safe Rail Industry

5. Platinum Rule 1 Remember you are working with people

6. Platinum Rule 2 Listen to and talk with your people

7. Platinum Rule 3 Fix things promptly

8. Platinum Rule 4 Make sure your paperwork is worth having

9. Platinum Rule 5 Improve competence in work health and safety

10. Platinum Rule 6 Encourage people to give you bad news

11. Platinum Rule 7 Fix your workplace first

12. Platinum Rule 8 Measure and monitor the risks that people are exposed to

13. Platinum Rule 9 Keep checking that what you are doing is working effectively

14. Platinum Rule 10 Apply adequate resources in time and money

15. The only way to make a workplace healthy and safe is to make it healthy and safe there is no substitute for action!

16. Towards an organisational culture that gives

17. Acknowledgements NSW Department of Trade and Investment for the use of the 10 Platinum Rules Thanks to the CRC for Rail Innovation (established and supported under the Australian Government's Cooperative Research Centres program) for the funding of this research. Project No. R2.101: Keeping Rail on Track.