1. 15th MT KPI: REI Sustainability Development Program KPICategory05-2 Target05-2 Result Sustainability Development Environment 280300 A level 5A level 6 B level 80 A program that encourages total employee involvement in making REI a Sustainable Business company. Goal for 07-2: Total Improvements: 320 A level Improvement: 10 05-2 Result & Review

2. Sustainability Improvements Milestone ABC level improvement was introduced in 05-1 ABC Level Ratio 2% 70% 27% 05-2 Result & Review

3. TOTAL ($)811K Water Gal Paper lbs Waste Lbs. CO2 MT SMO 05-2 Target9911455882900 05-2 Sustainability2.9308329461 0.29%21.17%37.30%51.22% Environmental Aspect Reduction & $ Savings

4. 06-1 Target for Sustainability KPICategory 06-1 Target Sustainability Development Environment 280 A level 5 B level 80 Group Commitment

5. 15th MT SMO TTY Problem Solving Promotion KPICategory05-2 Target05-2 Result TTY Development Kaizen Process Improvement 3 Case Study @ Level 1.0 3 Case Study @ Level 1.0 Recognize and understand the facts of the problem and investigate root cause. Develop solutions that fix the root cause. Apply the solution to other work processes and share with other groups so that similar problems will not occur within Ricoh Group Goal: 07-2 Result: 3 case studies at level 2 3 case studies at level 1 05-2 Result & Review

7. Sustainability Levels High Level Sustainability Improvement Environmental Aspect Reduction: > 50% Process Time Improvement: > 200 hours Cost Impact - > $100,000 Mid-Level Sustainability Improvement Environmental Aspect Reduction: > 25% Process Time Improvement: > 100 hours Cost Impact: > $40,000 Basic Level Sustainability Improvement Environmental Aspect Reduction: < 25% Process Time Improvement: < 100 hours Cost Impact: < $40,000