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Published byCora McKinney Modified over 9 years ago
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Partner Program
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Partner Sales & Marketing PDM SME (Product Consultants) Partner AM & Support Partner Program Support Team Steve Whittier VP, Sales & Marketing Elaine Jung Partner Development Manager Stephanie Devich Partner Channel Account Manager William Rueth Partner Channel Senior Services Manager Phil Lamb Managing Director Mario Orellana VP, HCM & Client Services
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Partner Program Benefits InfinityHR Sales Training Market landscape Competitive solutions Sales strategy & planning Sales process Discovery & presales analysis Commercial teaching – challenging your prospects Value sale vs product sale Sales Demo Certification Training How to prep for sales demos How to configure the demo Process flows and delivery options Employee life cycle vs module deep dives Presentation skills & system navigation InfinityHR Sales Training Market landscape Competitive solutions Sales strategy & planning Sales process Discovery & presales analysis Commercial teaching – challenging your prospects Value sale vs product sale Sales Demo Certification Training How to prep for sales demos How to configure the demo Process flows and delivery options Employee life cycle vs module deep dives Presentation skills & system navigation
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Partner Program Benefits InfinityHR Competency Certification Training Core HR Implementation Time & Labor Management (TLM) Applicant Tracking (ATS) Performance Management (PM) Advanced Workshops Workflows Reporting & Analytics Implementation Shadowing Module recertification training as required upon system updates Partner Tool Kit Dedicated Account Manager and service team Enhanced Communications Service Pack pre-release for Partners Monthly email blasts / Quarterly webcasts InfinityHR Competency Certification Training Core HR Implementation Time & Labor Management (TLM) Applicant Tracking (ATS) Performance Management (PM) Advanced Workshops Workflows Reporting & Analytics Implementation Shadowing Module recertification training as required upon system updates Partner Tool Kit Dedicated Account Manager and service team Enhanced Communications Service Pack pre-release for Partners Monthly email blasts / Quarterly webcasts
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Partner Program Requirements Upon acceptance into the program, Partners must abide by program terms and conditions. Certified Partners must successfully complete required competency training and achieve accompanying assessment (if provided) with a score of 80%+. Certified Partners are required to have someone within their organization complete the offered competencies. These competencies can be completed by one or more people within the organization. For Partners with only one employee, that employee must hold competencies in required Partner program. One second attempt at an assessment is provided at no cost. Additional assessment attempts incur a $200 fee (pre-approval from ISS is required for additional attempts). Certified Partners must complete annual renewal of competency and recertification testing, when required. Upon acceptance into the program, Partners must abide by program terms and conditions. Certified Partners must successfully complete required competency training and achieve accompanying assessment (if provided) with a score of 80%+. Certified Partners are required to have someone within their organization complete the offered competencies. These competencies can be completed by one or more people within the organization. For Partners with only one employee, that employee must hold competencies in required Partner program. One second attempt at an assessment is provided at no cost. Additional assessment attempts incur a $200 fee (pre-approval from ISS is required for additional attempts). Certified Partners must complete annual renewal of competency and recertification testing, when required.
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InfinityHR Partner Development Cycle Manage Ramp- Up OnboardEngage
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Prospects Partner Defines target market & business plan Creates marketing strategy Sales & Marketing Qualify Partner fit via partner survey Communication with partner team leads Executes training plan PDM Partner
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Onboard Program enrollment: Core HR training & certification System implementation process Intro to InfinityHR Partner Support Team PDM Welcomes Partner to support culture Assists Partner engagement, onboard, ramp process Overall liaison for partner to InfinityHR team Partner AM Partner
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Ramp-Up Identify training gaps Support additional partner sales and servicing training needs PDM Partner program administration and escalation Champion resolution of issues via Partner service team Partner AM Partner
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Manage Training reviews/survey Continuing education & recertification Program adjustments PDM Overall Partner management-- retention and forecasting, progress monitoring Follow up on Partner/client satisfaction Partner AM Partner
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Questions??? Thank you for your partnership!
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