1. Accessing First Responder Reference Materials

2. Web Based Reference material is available on the web 24/7 – even when GM is not available This allows information to be modified as products are upgraded This makes sure the end user has the most current information First Responders today have access to internet remotely Consistent information relayed via internet Portable – information can be shared at site/location of the event, emergency as well as training, etc

3. How do I get to GM First Responder Materials? From your web browser type www.gmstc.comwww.gmstc.com

4. Select www.gmstc.com

5. Opening Menu

6. Scroll down to First Responder

7. Click on First Resonder

8. Scroll down to find specific product

9. Click on Volt

10. Choose Reference Materials

11. Two Levels of Information Chevrolet Volt First Responders Guide – 26 pages of information on Volt Volt Quick Reference Guide – 3 pages of information on Volt

12. Chevrolet Volt First Responder Guide – Vehicle Identification – System components – High and Low Voltage Batteries – Power Electronics – Charging System – Powertrain – System Operation – Chevrolet Volt Air Bags – Air Bag Deployment – DC Voltage Classifications – High Voltage Labels – High Voltage Labels & First Responder Tags – First Responder Labels – To Disable 12 Volt Power – Disabling a Volt – High Voltage Cables – DO NOT CUT ZONES – Vehicle DO NOT CUT ZONES – High Strength Steel – First Responder Considerations – Conclusion

13. Volt Quick Reference Guide – Vehicle Identification – High Voltage Cables – DO NOT CUT ZONES – High Voltage – Labeling – To Disable the 12 Volt Power – Disable a Volt – Charging System – High Strength Steel

14. Resources / Information www.onstar.com/publicsafety www.gmstc.com www.evsafetytraining.org