1. 4.01 Notes

2. Discuss types of facilities. ▫Single-purpose facilities are designed for one type of event. ▫Multipurpose facilities are designed for many different types of events. ▫Most facilities are used as multipurpose facilities. Due to economic and financial implications resulting from the expenses incurred in building a facility, facility managers and promoters book as many events as possible in a calendar year.

3. Identify various sports and entertainment facilities. ▫Amphitheatres. Examples: Verizon Wireless Amphitheatre in Charlotte, NC, or the Alltel Pavilion at Walnut Creek in Raleigh, NC. ▫Amusement and theme parks. Example: Paramount’s Carowinds near Charlotte, NC. ▫Aquatic centers. Example: Minges Aquatic Center in Greenville, NC. ▫Baseball and softball fields. Examples: Durham Bulls Athletic Park in Durham, NC, or McCormick Field in Asheville, NC. ▫Beaches. Example: The Outer Banks, NC.

4. ▫Bowling alleys. Example: Western Lanes Bowling Center in Raleigh, NC. ▫Casinos: Example: Harrah’s Casino in Cherokee, NC. ▫Centers for the performing arts. Examples: BTI Center-Raleigh Memorial Auditorium in Raleigh, NC or Brevard Music Center in Brevard, NC. ▫Cross country courses. Example: State Farm Cross Country Course in Boone, NC. ▫Football stadiums. Examples: Carter-Finley Stadium in Raleigh, NC, or E.J. Whitmire Stadium/Bob Waters Field in Cullowhee, NC.

5. ▫Golf courses. Example: Pinehurst No. 1 in Pinehurst, NC. ▫Gymnasiums. Example: Wilson Gym in Wilson, NC. ▫Horse riding stables. Examples: Riverside Riding Stables near Lake Lure, NC, or Biltmore Estate Equestrian Center in Asheville, NC. ▫Ice skating rinks. Examples: Cleland Sports Complex Ice Skating Rink in Fayetteville, NC or Asheville Civic Center in Asheville, NC. ▫Motor speedways. Example: North Carolina Speedway in Rockingham, NC.

6. ▫Museums. Example: Museum of Life and Science in Durham, NC. ▫Ski resorts. Example: Appalachian Ski Mtn. in Blowing Rock, NC. ▫Soccer stadiums. Example: SAS Soccer Park in Cary, NC. ▫State and National parks. Examples: Fort Fisher State Park in Kure Beach, NC and the Great Smokey Mountains National Park in NC. ▫Tennis courts. Example: Cary Tennis Center in Cary, NC

7. ▫Track & field complexes. Example: Irwin Belk Track & Field Center in Charlotte, NC. ▫Volleyball courts. Example: Williams Arena at Minges Coliseum in Greenville, NC. ▫Water sports complexes. Examples: Lake Kristi in Greenville, NC, or Nantahala Outdoor Center in Bryson City, NC. ▫Zoological parks. Example: North Carolina Zoological Park in Asheboro, NC

8. Discuss the responsibilities of a facility manager. ▫Facility managers are responsible for planning, designing and maintaining a venue. This includes corrective and preventative building maintenance. ▫Facility managers coordinate staff and contractual services. Example: The facility manager for the Crown Coliseum in Fayetteville coordinates all food & beverage services with Centerplate, the food & beverage services provider.

9. ▫Facility managers work with other managers to set policies for:  Alcohol.  Banners & signs.  Cameras  Pets.  Re-entry.  Smoking.  Prohibited activities.

10. Identify consumer amenities at a facility or venue. Automated teller machines. First-aid stands. Lost child program. Telephones and assistive listening devices for the hearing impaired. Ushers. Will-call ticket windows. Designated driver programs. Information or concierge services. Messages on stadium message boards. Paging. Lost & found.