1. Blackboard Collaborate South Carolina Department of Education, Office of eLearning Essentials Learning Manager: Catherine Musgrove

2. 2 Materials License Demo of how to create a session Check email for link to our practice session Once in session—do Audio Set up Wizard Getting Started:

3. 3 Materials License Introductions Introduce yourself using Chat. If you have webcam turn it on, click Preview - and then Video - when you are ready to send you video image.

4. 4 The User Interface –Orientation to the room – Views and Layouts Communication Methods –Audio –Video –Telephony –Chat Classroom Interaction –Participant Permissions –Activity and Status Indicators Polling –Changing to Response Options –Hiding, Locking & Publishing Session Content –Working with PowerPoint –Whiteboard Tools Record a Session –Recording Controls Sharing Applications Web Tours How to Create a Session Essentials Agenda

5. 5 User Interface… Orientation to the Room

6. 6 Materials License Objectives: Understand the user interface both Moderator and Participant Identify the panels, tools, and features for Participants and for Moderators User Interface… Orientation to the room

7. The Participant Interface Introduce the participant interface. Highlight the four primary areas: Audio & Video panel, Participants panel, Chat panel and the Whiteboard or Content area.

8. The Moderator Interface Introduce the UI and make the point that the moderator and participants views are essentially the same. Highlight the four primary areas: Audio & Video panel, Participants panel, Chat panel and the Whiteboard or Content area. Point out the Whiteboard, Application Sharing and Web Tour buttons. Point to the Load Content, Record and Whiteboard navigation.

9. 9 Materials License Panel Layout Options

10. 10 Materials License Practice as a Participant Run the Audio Setup Wizard – Change your layout - now go back to the default. Polling: Click a response Raise your hand… now lower it. Step Away… now come back. Show some emotion… Smiley Face, LOL, or Applause Send a text message using Chat Write on the Whiteboard

11. 11 Materials License Knowledge Check Which button would you click to raise your hand? A C B D Change the poll responses to A, B, C, D (Global Options menu > Polling Type). Ask participants to respond. Publish the statistics to the whiteboard.

12. 12 Materials License Communication Methods Audio, video and chat

13. 13 Objectives Identify different methods of communication – non- verbal, audio, video, and chat Identify uses for emoticons, raise hand, step away and polling Use VoIP audio single talker and simultaneous talkers to effectively communicate during a session Use the live video with single video and simultaneous video Use Chat to send and receive public, private, and announcement type messages Communication Methods… audio, video and chat

14. 14 Participants may opt to call in to use instead of mic and speakers, or on road and just want to listen in to session. Email invite provide number and PIN—not toll free Telephony—new feature Click on to mute, again to un-mute Active call in

15. 15 Materials License Audio Setup Wizard Best Practice: Use the Audio Setup Wizard at the beginning of every session Steps:  Select Audio Output Device – how you will hear  Select Audio Input Device – how you will speak

16. 16 Materials License Troubleshooting Tips Is the headset plugged in correctly? Is there a mute switch on the headset? Is the computer’s audio muted or turned way down? Did the user select the correct audio input device? You may have more than one microphone or input device so double check. Still need help?  http://support.blackboardcollaborate.com

17. 17 Materials License 1.Audio Permission – by default all Participants have the permission. 2.Mic On… Mic Off 3.Visual confirmation Keys to Speaking Participants must have permission (1) to use Talk button. Permission to use the audio is On by default. 2) Have participants practice turning on and off their microphone. Point out the visual indicator of the blue microphone icon on the Talk button when it is turned on. (3) the last indicator is the volume meter. When you are talking the meter will be moving up and down with the sound of your voice. Move the slider to the right if the audio is not loud enough.

18. 18 Materials License Simultaneous Talkers Tips Use headset or echo- cancelling microphone Don’t talk over other Participants Encourage participants to use the feature but only if all session participants are using headsets. Also review the tips and etiquette of have multiple microphones on at the same time.

19. 19 Materials License Simultaneous Talkers Audio comes out of the laptop speakers and into the open microphone… which causes the echo! Use a headset to prevent echo

20. 20 Materials License Tips for Managing Simultaneous Talkers Ensure that everyone using the audio has an echo cancelling device. If someone in the session is using the audio without an echo cancelling device, consider moving back to the default of one talker at a time and take turns using the VoIP. Remember that the Moderator can control the Participants audio. If a microphone is left on and is causing an echo, the Moderator can turn it off by temporarily removing audio permission. (right click on their name, click on mic icon to take mic off, click back on to make available again)

21. 21 Materials License Transmit Live Video Steps  Open the Audio & Video panel  Click Video or Preview  Note  Permission is on for all Participants by default  Permission can be turned off by the Moderator

22. 22 Materials License Key Video Features Maximum Simultaneous Cameras… - 1 to 6 Make Video Follow Moderator Focus or Make Video Follow Speaker (when different speaker talks their video comes up) Send Camera Snapshot To Whiteboard

23. 23 Materials License Sending a Chat Participant Type Message… hit Enter Moderator Can send to the Room or private to other Moderators Explain how to send a public chat message. Highlight the difference between the Chat panel for participants and for moderators (i.e. Moderators tab for private moderator to moderator chat)

24. 24 Materials License Private Chat Right-click on the Participant’s name or choose Send a Private Chat from the Options menu. Explain the steps for sending a private chat message. Right click or Options menu or double click on the participants name…

25. 25 Materials License Private Chat Private chat conversations appear in tabs Each private chat conversation will appear in a separate tab.

26. 26 Materials License Understanding the Tabs Supervised chat displayed for the Moderator Public Moderators only Private Private with new message waiting to be read

27. 27 Materials License Chat Announcements Steps to send an announcement: 1.Options menu > Send Announcement… 2.Type the message and click Send

28. 28 Materials License Classroom Interaction Managing participants

29. 29 Objectives: Manage classroom interaction from the Participants panel Give and take away the session permissions individually and globally Interpret the Activity Indicators and Status Indicators to manage the classroom Classroom Interaction… managing participants

30. 30 Materials License Participants Panel ModeratorParticipant You Emoticons, Step Away, Raise Hand, Polling Have participants turn on and off their microphone, type in the chat or use a Whiteboard tool and map the use to the display of the indicator in the Participants panel. Have participants use the emoticons, step away, raise hand and polling tools. Be sure to point out how that information is displayed in the Participants panel.

31. 31 Materials License Global Permissions Default Global Permissions  On  Audio  Video  Chat  Whiteboard  Off  Application Sharing  Web Tour

32. 32 Materials License Participant Permissions Participant Options menu  Turn On or Off  Audio  Video  Chat  Whiteboard  Application Sharing  Web Tour  Closed-Captioning

33. 33 Materials License Participant Permissions Dominic  No Chat Emma  Yes Web Tour Jacob  Yes Application Sharing  No Audio Sophia  Yes Closed Captioning  No Whiteboard

34. 34 Materials License Activity & Status Indicators Activity Indicator  Tool in use Status Indicators  Reports delay  Red and Orange By keeping an eye on these indicators, you can adjust the pace of your session.

35. 35 Materials License Drilling down on indicators and permissions

36. 36 Materials License Granting Moderator Privileges

37. 37 Materials License Practice You will be moved to a Breakout Room with a partner One person will be a Moderator and the other a Participant. As a Moderator practice:  using the audio  sending public, private and announcement chat messages  working with Global and Individual permissions  promote the Participant to be a Moderator  New moderator takes away your Moderator privilege Now the new Moderator can practice Click the green check when your tasks are complete and you are ready to move back to the main room TAKE BREAK WHILE I CREATE BREAKOUT ROOMS

38. 38 Materials License Polling

39. 39 Objectives Change the Polling response options Lock/unlock, hide/show and publish the Polling responses Polling

40. 40 Materials License Polling Polling Types Lock Responses Make Responses Visible Publish Responses to Whiteboard

41. 41 Materials License Changing the Polling Type

42. 42 Materials License Polling Exercise Debrief Steps: 1. Change the polling type to multiple choice 2. Hide the results 3. Lock the responses 4. Publish the responses Tips:  Unlock responses before moving on  Reset the polling options to the default yes/no  Polling results can be saved by saving the Whiteboard

43. 43 Materials License Saving Polling Results Publish & Save

44. 44 Materials License Whiteboard

45. 45 Objectives Load a PowerPoint file Navigate and edit pages using the Page Explorer Navigate the Pages using the Whiteboard navigation buttons Utilize the Whiteboard tools Whiteboard

46. 46 Materials License Load Content Click Load Content button Locate PowerPoint file File will be converted to the Whiteboard format and loaded

47. 47 Materials License Tips on PowerPoint Loads as an image No animation or transitions No embedded audio and video Add URLs via Whiteboard text tool NOTE: PPT file size limit= 20 MG IF your PPT is larger than that, see if you can reduce and re-save OR, split into 2 PPTs, upload one, show it, then delete at end –using Page Explorer (next slide)- upload part 2 PPT.

48. 48 Materials License Page Explorer Opens when content is loaded. Can be used for navigation and editing

49. 49 Materials License Navigation Moving from page to page

50. 50 Materials License Explore Mode Use Explore Mode to explore other pages while leaving others on the current page. Moderator only feature Moderator’s button turns red when Explore Mode is on. Red boundary displays around Whiteboard Page for Moderator

51. 51 Materials License Saving Whiteboards

52. 52 Materials License Whiteboard Tools Rectangle/Ellipse Filled Tool Selection Tool Pointer Tool Pen Tool Text Tool Rectangle/Ellipse Tool Line Tool Screen Capture Clip Art

53. 53 Materials License Managing Pages Add New Page, Clear, Delete Size Page The moderator can add new blank pages at anytime during the session. Use Clear Page to clear anything added to the page using the Whiteboard tools. Note: to clear a single object from the page, select the object using the Whiteboard selection tool and then hit on the keyboard. Pages can also be deleted and resized to fit your monitor or desired display area.

54. 54 Materials License Recording

55. 55 Objectives: Identify the steps for starting, pausing and stopping the session recorder Identify the visual and auditory indicator that a session is being recorded Utilize the recording reminder Recording

56. 56 Materials License Session Recording Session setting – enabled when session is created Moderator only  Start recording -  Pause recording at any time Recording in progress – audible and visual - Recording reminder Note: Access to the recording is available once all participants have left the session. Depending on the customers implementation, the recording will be available in one of the following ways: 1) URL, 2) Log into the SAS, 3) through a LMS/CMS. Recording link is provided to all in original invite emailed out. All need to be out of session for recording link to be available! File>Exit Or Right click>Remove participant

57. 57 Recording link in original email from BB when you set up session and when you sent out invite (demo later) Another way to retrieve recordings (demo now): –Login to SAS> select Utilities tab –Select the Meeting button –Under Session Management select the meeting that you want to retrieve the links for –Select the Advanced button On the Advanced Meeting Session Information Panel -you will see the links for: Playback Link - displays a clickable link to the most recent recording for the meeting Access Recordings

58. 58 Materials License Application Sharing

59. 59 Materials License Objectives: Deliver a session using Application Sharing.  Distinguish between the Application Sharing options of sharing the Desktop vs. Application  Share an application with the session participants and pass control of the application to other participants Utilize the advanced tools such as pause, preview and snapshot. Application Sharing

60. 60 Materials License What is Application Share? Share an application or the entire desktop For example:  Share a student’s assignment (Word file) make changes in real time  Help a student who is having difficulty understanding how to create formulas in Excel—have participants mark attendance for today’s training on Excel roster

61. 61 Materials License Steps 1. Open the application(s) you want to share. a) Do not to minimize the application into the toolbar b) Size the application to roughly the same size as the Content window. Application Share Steps Open the application(s) you want to share. For example to open Word: Start > Microsoft Word Emphasize the importance of: Do not to minimize the application into the toolbar Resize the application to roughly the size of the content area or instruct attendees that if the application is fully maximized, they will need to double click the title bar of the application and it will automatically resize.

62. 62 Materials License Steps 2. Click the Application Sharing button Switch the mode to Application Share

63. 63 Materials License Steps 3.Select an application(s) or Share desktop 4.Click Share Select an application or Share desktop. Click OK. You are now sharing. Application: you can click (or multi-select by using Ctrl or Shift key) the application you wish to share. Entire Desktop: Everything that you have opened on your desktop is viewable by participants

64. 64 Materials License Participant’s View What Participants see while you are selecting what will be shared.

65. 65 Materials License View if you are sharing… Note: if the application is set to full screen the Application Share buttons – Stop, Pause and Snapshot may be on top of the Minimize/Resize/Maximize buttons. Simply grab the entire application in the title bar and drag to resize and reposition.

66. 66 Materials License Preview Tools > Application Sharing > Show Preview Window. Using the Preview window keeps the host from slowing the flow of the session by having to ask if everyone can see it? Using Preview will give the host confidence by confirming that everyone’s view matches the host view. Tip: do not place the preview window on top of the application you are sharing. If you do it will block transmission of the shared application and participants will see a black box.

67. 67 Materials License Giving Control 1.Select the Participant 2.Tools > Application Sharing > Give Control of Shared Applications 3.To take back control: Use Ctrl+spacebar Best practice tip: When the host passes control of the application to someone else, they should keep their hands off the mouse, otherwise it will be confusing to the person you passed control to as you will be sharing a mouse. Remember to use keyboard strokes: Ctrl+F2 toggles mic on/off, and Ctrl+space returns control to the host.

68. 68 Materials License Snapshot Send Snapshot to Whiteboard Steps:  Click Snapshot button  Image pasted to Whiteboard  Click Application Sharing button to go back  Click Resume Sharing

69. 69 Materials License Considerations for Sharing an Application vs Desktop ApplicationDesktop Show a single application or multiple Show anything on computer Window can be resized by each Participant Show multiple applications easily Participants can select Scale To Fit to resize the shared application to their content window size Requires more bandwidth Can only show the application you selected Be careful of sharing unwanted information i.e. email messages Must be careful not to open new applications on top of the shared application – black box Tip – clean up desktop before sharing especially graphically intense photographs

70. 70 Materials License Web Tour

71. 71 Materials License Objectives: Deliver a session using Web Tour  Display a website to session participants  Publish the URL to the Chat panel Web Tour

72. 72 Materials License Web Tour

73. 73 Materials License Moderator View Follow Me Publish URL to Chat Go to URL… Demonstrate Web Tour and Publish the URL to the Chat and explain the significance ie participants can’t bookmark to return to the site because they do not have the URL address bar. Explain what happens when Follow Me is checked and unchecked (Checked, all participants will be synced to the host view each time something is clicked on the website, Unchecked everyone can independently explore the website)

74. 74 Materials License Participant View Live Links… so fully interactive including audio Explain that Participants can click all of the live links on a page. The Moderator who has “Follow Me” selected will be able to resynchronize participants to a new page if the Moderator navigates to that page. Web Tour is a good tool for web-based multimedia because it transmits audio.

75. 75 Materials License Application Sharing vs Web Tour Application Share when… One at a time activity Demonstrate how to perform tasks Demonstrating a website Sharing a password protected site Web Tour when… All actively participate Participants perform the tasks independently Accessing multimedia such as YouTube Creating an interactive recording… web links are active in the recording

76. 76 Materials License Objectives: Load and distribute a file using the File Transfer tool (send training PPT) Identify File Transfer notifications Save the transferred file File Transfer

77. 77 Materials License File Transfer Window > Show File Transfer Library Progress Indicators

78. 78 Materials License Notifications & Save Files are pushed to participants for download  Prompt participants at time file is loaded  Prompt participants at any time during class to save the file

79. 79 Materials License Final Notes on File Transfer: Participants can be prompted to download at the same time as the upload to the File Transfer library. Also it is important to know Participants can save documents at anytime by opening the library, selecting the document and clicking the save icon. Finally, file transfer files will also be transferred in a recording.

80. 80 How to Create a Session and Invite Attendees

81. 81 Where Do I Start? http://scde.mrooms.org/mod/page/view.php?id=168954 (bookmark url) http://scde.mrooms.org/mod/page/view.php?id=168954 Steps to set up ahead of time Scroll to bottom of page for guides and access login page

82. 82 How do I create a session? https://sas.elluminate.com/site/external/login/user (can bookmark this site) Demo thru. Web Tour

83. 83 How do I create Session? 1 Demo/Practice (use web tour)

84. 84 Copy/paste url into invite Then next screen opens:

85. 85 You will also receive an email: Moderator only access link Link to invitees Telephony info. Copy telephony and url info. and paste into email out to invitees—next slide:

86. 86 Sample Email invite: http://scde.mrooms.org/mod/page/view.php?id=168954

87. 87 Materials License Moderator Participant Moderator Tips Practice with two computers or two people

88. 88 Materials License Each session has limits on file size:  100MB Multimedia (video/audio)  20 MB of Whiteboard (PPT) (can delete as you go, upload more)  10 MB File transfer (handouts) Note File Limits:

89. 89 Materials License Moderator Checklist: Before Session: Create session Invite participants using email template 1-2 hours prior test your computer in configuration room—update Java During Session: Login early to upload PPT, test equipment Load Welcome slide with Audio set up directions Record Session Be sure all leave session before you leave to make recording available

90. 90 Materials License Next Step & Support: Fill in this online form to get a new account: (Paste into chat) https://docs.google.com/a/elearningscpd.com/forms/d/1nGW mTK3WfP_VY9yGzUDWsSEMAke_g_WyxTzpNiz1ji0/viewfor m https://docs.google.com/a/elearningscpd.com/forms/d/1nGW mTK3WfP_VY9yGzUDWsSEMAke_g_WyxTzpNiz1ji0/viewfor m Blackboard Training Online Demand Center: http://www.blackboard.com/Platforms/Collaborate/Services/On- Demand-Learning-Center/Web-Conferencing.aspx (scroll down page to access for Moderator) Blackboard Tech Support: 877-382-2293

91. 91 Materials License Visit the On Demand Learning Center  http://www.blackboard.com/Platforms/Coll aborate/Services/On-Demand-Learning- Center.aspx http://www.blackboard.com/Platforms/Coll aborate/Services/On-Demand-Learning- Center.aspx Resources For Participants and Moderators

92. 92 Materials License Evaluation Please take a moment to complete an evaluation of this workshop session. Title: Blackboard Collaborate Training Evaluation (ID 62133) Survey URL (English): http://ed.sc.gov/Survey/index.php?sid=62133&lang=en http://ed.sc.gov/Survey/index.php?sid=62133&lang=en (paste URL into chat)

93. 93 Materials License Thank you for your participation and all you do for South Carolina students! Catherine Musgrove cmusgrove@ed.sc.gov