1. Workplace Intelligence Necessities
DAY 1

2. Quote of the Day
“What having emotional intelligence looks like is that you’re confident, good at working towards your goals, adaptable and flexible. You recover quickly from stress and you’re resilient.”
--Daniel Goleman

3. JAY LENO’S PHOTO BOOTH PRANK
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4. Emotional Intelligence

5. SMARTEST KID IN CLASS
#XXX

6. IQ vs. EQ Cognitive intelligence (IQ)
Focuses on the ability to act purposefully, think rationally and deal effectively with your environment
Simply put, it measures an individual’s intellectual, analytical, logical and rational abilities

7. IQ vs. EQ Emotional intelligence (EQ)
Focuses on the ability to be aware of, understand and manage both your own and others’ emotions in order to adapt to life pressures
Simply put, it measures an individual’s ability to read situations, connect with others and take charge of your own life

8. Examples: Emotionally “Smart”
Successfully manages difficult situations
Expresses him/herself clearly
Gains respect from others
Influences other people
Keeps cool under pressure
Recognizes his/her emotional reactions to people or situations
Motivates him/herself to get things done
Knows how to say the right thing to get the right results

9. What do these three people have in common?

10. History of Emotional Intelligence
Edward Thorndike describes the concept of “social intelligence”
1940s
David Wechsler suggests that affective components of intelligence may be essential to success in life
1950s
Humanistic psychologist Abraham Maslow describes that you can build upon emotional strength
2000s
Daniel Goleman is recognized by many as the E.I. guru

11. Emotional Intelligence Today
Research indicates that emotional intelligence can account for up to
80%
of an individual’s success in life and work

12. THIS IS WATER
NEED LINK
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13. How can we be emotionally “smart”
Emotional intelligence can be learned, practiced and enhanced just like any skill.
Examples:
Observe how you react to people
Constantly self-evaluate
Examine how you react in difficult situations
Take responsibility for your actions
Examine how your actions affect others

14. Emotional Intelligence Competencies

15. EMOTIONAL INTELLIGENCE COMPETENCIES
EQ “measures one’s competency levels or branches of mental ability”
These measurable skills are listed under five categories

16. EMOTIONAL INTELLIGENCE COMPETENCIES
Interpersonal Skills
Intrapersonal Skills
Stress Management
Adaptability
General Mood

17. EMOTIONAL INTELLIGENCE COMPETENCIES
These categories are further broken down into 15 competencies that will be reviewed throughout our workshops

18. Intrapersonal Skills Self-regard Self awareness Assertiveness
Independence
Self actualization

19. Interpersonal Skills Interpersonal relationships Social responsibility
Empathy

20. Stress Management
Stress tolerance
Impulse control

21. Adaptability
Reality testing
Flexibility
Problem solving

22. General Mood
Happiness
Optimism

23. ELLEN’S FAVOURITE HIDDEN CAMERA PRANKS
#114

24. REMEMBER THE TITANS
#115

25. Video Questions Why are teams important?
Do you consider yourself a team player?
What do you bring to a team?
What is one skill you would like to work on that would make you a more successful team player?

26. Activity
Team Banners

27. Activity Questions How did your team come up with your name?
Did you divide tasks? How?
Were there any challenges? If so, how did your team work through these problems?

28. Game Time
Match the Definitions

29. Game Time Bonus Questions
What is one way of using this skill at home?
How would this skill be important when looking for a job?
What is one reason why this skill would be important in the workplace?
What is one other reason why this skill may be essential to success?

30. BABY AND ME
#116

31. EIGHT TIPS TO HELP YOU START THE PROCESS OF CREATING A JOURNAL
#115

32. Video Questions Have you ever kept a journal?
How do you think journaling could be useful?

33. Journal
What were your initial feelings about coming to these workshops?
Why do you think you felt that way?
Did your feelings change at all? How?
What do you hope to learn from these workshops?

34. Toolbox How can we practically use emotional intelligence? at work
at home
in everyday life

35. Homework List 10 places you want to work
For each place, list a position you would be interested in holding