2. Employee References ( the dos and don’ts...)

4. Written References LiveLife does not support providing written references for employees – Most employers prefer to gain verbal references LiveLife can provide a Statement of Service

5. Poor Performing Employees What if the employee is still with you...?? What if the employee has left...??

6. Performing Background Checks

7. Conducting Your Reference Checks Important to conduct reference check Only required for successful candidate Current employer ? Contact at least 2 referees LiveLife Referee Report template

8. Element 12 – Operations Manual

9. And there’s more... Recruiting professionals (pharmacists, nurses, midwives etc) Other vocational or tertiary qualifications

10. What to look for Informed comments Recurring patterns Gaps in information Clarification of any discrepancies Further investigation into issues/events Verification for leaving Willing to re-employ

11. Bad References

12. Social Media

13. Australian Privacy Laws

14. Further Assistance: (07) 5474 2166 Fiona Munro – HR Manager Kristie McCaul – HR Administration LiveLife Intranet: Printable version available to download from www.livelifepharmacy.comwww.livelifepharmacy.com